Oracle Mobile Field Service App: Usability and Productivity Realized for E-Business

Editor's Notes

• #2: Note to presenters:09-Oct-2013:This presentation on the Oracle Mobile Field Service application for Oracle E-Business Suite 12.1.3 has been edited and updated from the original by Ultan O’Broin, and new artwork has been added. The presentation now includes user experience information, including information about which UX design patterns are used in the application, and it also calls out prominent usability features. Before presenting this slide deck, check with Ultan O’Broin ([email protected]) for any updates.
• #3: Hi. Welcome to Oracle E-Business Suite Mobile Field Service.Today I’ll provide some context for Oracle Mobile Field Service: I’ll talk about how this app is a great example of how the baked-in, proven usability of the Oracle mobile application UX design patterns can be implemented by using Oracle ADF Mobile to build a full-featured, easy-to-work-with, mobile app for mobile field technicians, one that’s integrated with the rest of the suite.In this presentation you’ll see and hear how that with the Oracle toolkit of the Oracle Applications User Experience mobile design patterns and Oracle Applications Development Framework Mobile you’re never too remote for a modern and compelling user experience when using this app.
• #5: I’ll spend some time today talking about how we build that compelling, modern user experience. I’ll also share how Oracle ADF developers can apply UX design patterns productively to build cutting-edge mobile apps, integrating them with different device capabilities, such as cameras, barcode readers, GPS, and so on, using the Oracle ADF Mobile “code-once” approach.
• #6: Additional sources to refer to: Oracle EBS Mobile Field Service (also referred to as the multi-platformStore& Forward [S & F application]) Transfer of Information (TOI) is now published externally on the Oracle University website at:http://oukc.oracle.com/static12/opn/login/?t=checkusercookies%7Cr=-1%7Cc=1334896342Information on the UX aspects of the app is available on Ultan O’Broin’s blog at: https://blogs.oracle.com/userassistance/entry/oracle_mobile_field_service_anInternal Oracle teams should contact Ultan O’Broin or Lynn Rampoldi-Hnilo about demo applications (iPhone and Android)
• #7: The current app version is on Windows Mobile 6.5. There is no Windows 8.0 version. The current release uses Oracle Lite on the middle tier. The current architecture means that the Oracle EBS instance does not require the additional cloning of the mobile server during deployment, because there is no sync-specific architecture. This architecture means easier implementation.This version is built on proven technology standards (Oracle ADF Mobile of Java technology, HTML5, CSS3, JavaScript). The app uses Oracle User Experience Mobile design patterns to provide a modern, compelling UX.The hybrid approach of Oracle ADF Mobile provides a roadmap for continued application return on investment (ROI). It protects against future mobile platform shifts, because the code-once model can adapt to changes. Currently, only iOS and Android are supported by Oracle ADF Mobile, but more platforms are likely to come, as the market dictates. Hybrid technology featuresoffline capability, easier integration, more flexibility,and lesscomplexdevelopmentas existing Oracle ADF and Java developers can use it easily, while providing for a great user experience using device-specific features and capability.Oracle ADF Mobile provides for secure authentication, access control, and encryption of data. Mobile security is a major issue in enterprise adoption. A vital enterprise adoption requirement is solved!The Oracle toolkit for the Oracle ADF Mobile and mobile user experience design patterns means that the app can be integrated with other applications—enterprise and consumer—pivoting on existing cloud data, with the integrations and Dynamic Flexfield (DFF) extensionstailored with great usability, too.
• #19: Here’s a list of additional resources that you can reference for more information about Oracle Mobile Field Service, Oracle ADF Mobile, and the UX mobile design patterns and guidelines that we talked about today. Thank you!