An introduction into Oracle Enterprise Manager Cloud Control 12c Release 3

ICT. MAAR DAN VOOR MENSEN
Marco Gralike, Ordina, 2014
SAMEN
DUURZAAM
INNOVEREN

Ordina - Oracle SIG, OEM 12cR3, 2014 2
AN
INTRODUCTION
INTO OEM
12cR3

Marco Gralike
 Management Consultant
 Ordina RT&I, Platformen
 marco.gralike@ordina.nl
 Oracle ACE Director, XML DB
 20+ jaar IT ervaring (sinds 1993)
− Oracle Database Administration, OS Admin, App.Servers Admin
− Virtualization, Cloud Architectures
− Presentor
 Performance & Troubleshooting
 Semi- & Un-structured Data
4

Agenda
 Overview
 Architecture
 Some Highlights
 Bits & Pieces
 Experiences
 Alternatives
 DEMO
5

Overview, Management, Controle…?
 Databases
 Applicatie Servers
 Hardware
 Business Software
− Fusion Apps, PeopleSoft, Siebel, …
 Operating Systems
 Virtualisatie Software
 Storage
 Appliances
 Cloud…
− PaaS, IaaS, DaaS, …
 etc…
6

Applicatie
Servers
Begin – Client Server
Database
Servers
Klanten - Internet
WebWeb
DB DB
7

Applicatie
Servers
10g / 11g – Web Enabled
Database
Servers
Klanten - Internet
WebWeb
DB DB
8

Applicatie
Servers
Complete Herbouw  12c
Database
Servers
Klanten - Internet
WebWeb
DB DB
9

Oracle
Support
…
Oracle’s “Red Stack” Support
DB
Web
OS
Applicatie
Servers
Database
Servers
Klanten - Internet
WebWeb
DB DB
10

Oracle
Support
Templates
…
Oracle’s “Red Stack”
DB
Web
OS
Applicatie
Servers
Database
Servers
Klanten - Internet
WebWeb
DB DB
PATCH
/Security
Bundel
11

Provisioning van Middleware 15

Private Cloud - Self Service 16

Private Cloud - Chargeback... 17

Oracle Enterprise Manager 12c
 Pluggable Framework
 Lightweight Agents
 Support for Oracle “Red Stack” parts
 Support for 3rd Party software and hardware
 Oracle Database, WebLogic, Oracle Linux, Sun
Sparc, ZFS, Oracle VM, PeopleSoft, Siebel,
Oracle Fusion Applications, Oracle BI,
TimesTen, Coherence, Service Bus, etc…
 IBM WebSphere, JBoss, Apache, Remedy,
EMC storage, Windows SQL Server, etc…
 Third Party build plugin’s: eg. VMware support…
− Bluemedora
18

 Performance Monitoring and
Diagnostics
– Manage across multiple domains
– Improve performance and availability of Java EE and web
service applications
– Diagnose performance problems across tiers
– Trace business transactions in the context of the payload
 Configuration Management
– Track and maintain configurations
– Minimize/eliminate downtime due to infrastructure changes
– Comply with security and compliance standards
 Lifecycle Management
– Automate time consuming, manual installation, patching,
and configuration process
– Reduce human error in building new environments
– Streamline communication with support
Solution for the Enterprise
Configuration
Management
Lifecycle Management
Performance
Monitoring and
Diagnostics
Development
TestProduction
20

Agenda
 Overview
 Architecture
 Some Highlights
 Bits & Pieces
 Experiences
 Alternatives
 DEMO
21

Components
 Application Server
− WebLogic
 Database
− Oracle Management Repository
− Oracle
− mySQL
 Management Agents
− Oracle Management Service Agent (PBS)
− Remote Management Agent
22

 Central Enterprise Manager
− One source of truth for all
− Data via agents
− Repository Persistant Store
 2 WebLogic Server Applications
− Console
− Provides UI and Target specific
management
− Platform Background Services
(PBS)
− A set of background services critical for
monitoring and management
Oracle Management Service (OMS) 25

Repository
 Most critical part of EM system
− Deploy with performance and availability in mind
 Persistant store of data collected from the managed targets
− Performance and availability metrics
− Configuration and compliance information
 Used to store a variety of EM configuration
− Users and privileges
− Monitoring settings
− Job definitions
26

Targets
 Components that are managed/monitored by
Cloud Control
 Hundreds out-of-te-box types
 Examples
− Host, Database, ASM, WebLogic Server, Fusion
Applications, Service Bus, Coherence, mySQL, …
− But also Oracle Home’s…etc.
27

Agents
 Collect monitoring and configuration data from the
targets and store locally in XML files
− Collected data uploaded at scheduled intervals to
Management Service using HTTP/HTTPS
− XML files are purged once data has been uploaded
 Execute tasks on behalf of Enterprise Manager
users
− Real time data collections, Jobs
− Deployment procedures
28

Agenda
 Overview
 Architecture
 Some Highlights
 Bits & Pieces
 Experiences
 Alternatives
 DEMO
29

Focus
 Infrastructure
 Enterprise Monitoring
 Application Management
 Database Management
 Middleware Management
 Hardware and Virtualization Management
 Heterogeneous (Non-Oracle) Management
 Cloud Management
 Lifecycle Management
 Application Performance Management
 Application Quality Management
30

Centralized Management & Out-of-box Monitoring
 Manage multiple domains centrally
 Monitoring spans:
− Databases, Servers and Clusters
− Applications (servlets, JSPs, EJBs)
− Other Resources (JDBC connection pool,
data sources), ESB, Coherence, MySQL,
etc.
 Predefined metrics
− Performance and availability
− Real-time monitoring
− Historical monitoring for trending and
reporting
 Monitor all from one console
31

Event Monitoring
 Specify critical vs. warning thresholds for
metrics
 Various notification methods: email/page,
SNMP trap, OS command
 Notification rules and schedule for when
to receive alerts
 Corrective Actions: Start/stop Database,
OS Scripts, WLS, WLST scripts
 Predefined & user-defined monitoring
templates
 Be aware of availability & performance problems 24x7
32

Centralized Incident and Problem Management
 Centralized incident management
− View, manage, diagnose and resolve
incidents from one console
 Support for lifecycle operations
− Assign, acknowledge, prioritize, track
status, escalate, suppress
 “My Oracle Support” integration
 Integrated with Helpdesk Systems
− Out-of-box connectors for Remedy, HP
Service Center
33

Customizable Performance Summaries
 Specify time range from which to
display data
 Choose charts to be displayed
 Arrange order of charts
 Display data from multiple components
in single chart
 Display prior performance data
alongside current data
 Save customizations as named chart
set accessible in future
 Save baseline of current performance
data to be compared with future data
 Analyze and correlate performance data efficiently
34

Metric Extensions
 Next generation user-defined metrics
 Wizard guides you through process of creating custom metrics
 Re-use or (Shell) scripts, SQL, PL/SQL, WLS, ANT, Java, etc.
 Extend default monitoring to meet needs
35

 Increase efficiency and productivity
• Provides single dashboard with
complete visibility (e.g. incidents,
performance, compliance) across
multi-tier environments
• Supports all major target types, like
databases, OS; with specialized
regions for JVMs, Services, SLAs,
Coherence
• Regions can be customized and
personalized to display any relevant
metric
• Routing topology view displays all
target relationships
36Composite Management

Problem Analysis Flow
 Navigate from key metric
alerts into problem
analysis flow to correlate
targets
 Review performance
summaries for related
targets
 Review related metrics
 Expand and analyze
different timeframes for all
correlated targets
 Reduce problem resolution time
37

Diagnostics Advisor
 Diagnose problems with advisory
findings instead of only raw metrics
and configuration details
 Utilizes algorithms to provide findings
based on
− Various metrics
− Server, application and host
configuration properties
 Resolve problems immediately with
integrated configuration and lifecycle
management capabilities
Resolve problems more quickly with guided help
38

Diagnostic Snapshots
 Persist and maintain
snapshots of diagnostics
correlated with other
(middleware) metrics and
logs
 Export/Import snapshots and
share them with other users
or Oracle support
 Capture and analyze logs,
metrics together in single
packaged snapshot for
analysis at any point in future
 Correlate and import/export critical diagnostics
39

Log Viewer
 Access Database, OS,
WebLogic and Middleware
log files from single console
 Search and correlate
messages across log files
based on time, severity or
Execution Context ID (ECID)
 Download log files or export
messages to file
 Gain access to log files regardless of where they reside
40

Routing Topology Viewer
 Predefined, graphical topology of
multi-tier environment
 Understand routing details
 Assess overall health across
domain
 Search/filter topology
 Overlay performance data
 Context sensitive menus via
right-mouse click on nodes
 Print as .PNG file
 Identify potential performance problems impact across tiers
41

 Single page for creating and
accessing components, scripts
and assemblies
 Integrated with Self Update
 Choice of storage types and
protocols (NFS, HTTP(S)), ideally
suited for remote data centers
 Integrated with Packaging tools
like Assembly Builder
 Supports Access rights for each
image/assembly
Centralized Software Library 42

Patching Oracle
 Search for and download Oracle
patches available on My Oracle
Support
 Automate applying one-off
patches and critical patch updates
across domain via Patch Plan
 Eliminate downtime by applying
patches in rolling mode (parallel
mode also supported)
 Rollback already applied patches
in cases where new problems
occur
 Automate application of patches
across managed servers
43

DBaaS Service Governance
 Create homogeneous
infrastructure of platform pools
capable of hosting standard
database services
 Define placement policies
 Define access control on
those pools
 Define quota based on CPU,
storage, number of databases,
etc and assign them to roles
 Define retirement policies, e.g.
retire after a month of
inactivity
44

DBaaS Service Catalog
• Create Service Template
 Capture gold image (from reference system) for the provisioning payload
 Define Deployment Procedure for the provisioning logic
• Grant the Service Template to specific users
• Publish the Service Template to the Service Catalog
45

Agenda
 Overview
 Architecture
 Some Highlights
 Bits & Pieces
 Experiences
 Alternatives
 DEMO
46

No Cost Option…?
 No Cost Option
− Framework “as is”
− Puchased Software
 Extra Licenses needed
− Diagnostic/Tuning Pack per DB
− (Cloud) Provisioning
Linux / Oracle VM via Support/Software
 Must Keep Environment “as is”
− RMAN Catalog
47

Agenda
 Overview
 Architecture
 Some Highlights
 Bits & Pieces
 Experiences
 Alternatives
 DEMO
48

Experiences (based on OEM 12c R1/2/3)
 Finally (+wow!)
− A decent Menu
− Redesign Diagnostic/Tuning Pack
 Patch rollout via Wizard GUI (test/deploy)
 A lot of functionality even with bare minimum
 Metric Extensions
 Complete overview
49

Experiences (Continued)
 Planning, planning, planning…
 “Offline-mode” patching tedious
 Standards needed
− OFA, Password management
 Ergonomics ?!
− Incident Management
− Alerting method complex
− Central Dashboard ???
50

Agenda
 Overview
 Architecture
 Some Highlights
 Bits & Pieces
 Experiences
 Alternatives
 DEMO
51

Possible Alternatives
Software Vendor
 Confio
 Quest/DELL
 IBM
 Nagios
Product Name
 Ignite for Oracle, mySQL…
 FogLight, SpotLight
 BMC Patrol?
 Nagios XL
52

VRAGEN…?
 Marco Gralike
 Management Consultant
 Ordina RT&I, Platformen
 marco.gralike@ordina.nl
53

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