oracle_book_of_impact_for_cloud ERP Fusion
0 likes73 views
The document discusses HCL's Oracle Cloud implementations for various clients across industries like finance, media publishing, and entertainment, highlighting the business challenges they faced, such as revenue leakage, manual processes, and the need for automation. Key benefits realized by customers include cost savings, enhanced productivity, improved reporting capabilities, and the adoption of best practices. Solution highlights include the integration of fee management systems, automation of processes, and support for digital business growth.
oracle_book_of_impact_for_cloud ERP Fusion
- 1. HCL’s Oracle Practice – Cloud Case Studies
- 2. 2 Oracle Financials and PPM Cloud implementation for an international financial institution that offers investment, advisory and asset management services to encourage private-sector development in developing countries. It is also a leading mobilizer of third-party resources for projects. BUSINESS CHALLENGES • Revenue leakage. No capability to produce bills and track unpaid fees • Unable to expand current system to new business units • All business streams not supported leading to potential risks in tracking customer revenues • Lack of critical reporting capabilities such as financial, operational, and reputational risk • Lack of automated features such as integrating to corporate applications • Compliance-related issues • Manual processes resulting in inefficiencies and staff spending time in low- level reconciliations • Unable to take timely and informed decisions and inability to distinguish fees • Does not support growing business needs for multi-currency billing INDUSTRY: Investment Banking LINE OF BUSINESS: Finance REVENUE: Non-Profit Organization HEADCOUNT: 5,000 LOCATIONS: North America Oracle Cloud International Financial Institution
- 3. 3 BENEFITS TO THE CUSTOMER • Leverage one platform by retiring obsolete and unsupported platforms such as JARA, JPS, FTS etc.; thereby producing economies of scale • Increased productivity by minimizing manual processes and replacing with automated workflows • Enhanced features in the form of dashboard reports, smart views, as well as overview pages and reports in desired format enabling customer management to make more informed decisions. • Increase efficiency by spending less time in analysis, re-categorization, and separation of client fee based on flow through reimbursable expenses • Enhanced information security through better access control, two- factor authentication, encryption, and auditing SOLUTION HIGHLIGHTS • Integrated end-to-end fee accounting and management solutions for three customer business units • Scalable platform to onboard various units in the future • Increased productivity and minimized manual processes with automated workflows • Alignment to customer CXO level with a strategic direction of retiring obsolete and unsupported platforms • Adoption of industry best practices in the Fee Accounting and Management solutions • Enhanced information and data security • Minimized financial, operational, and reputational risk by implementing appropriate automated controls • Improved workforce productivity and reporting accuracy, relevancy, and efficiency
- 4. 4 Oracle ERP, SCM and EPM Cloud implementation for a visionary, brand-driven global multi-platform media and publishing company, having operations in NA and Europe. The company is one of the first user-generated content publishers that comprises a network of engaged, active readers who genuinely connect with its blend of uplifting and expertly-curated content. BUSINESS CHALLENGES • Reduce TCO of Oracle Cloud ERP • Eliminate customization and adopt best business enabled by Oracle ERP Cloud • Financials, procurement, and supply chain were not optimized • Manual and time-consuming intercompany accounting and elimination • No expansion of COA to track digital business needs • Lack of better user experience • Lack of better visibility to transactional data and insightful information. • Provide granularity in digital business reporting to help make strategic decisions on digital product offerings to maximize ROI • Manual steps in AP invoice processing INDUSTRY: Media Publishing LINE OF BUSINESS: Print and Digital REVENUE: 500 Million HEADCOUNT: 350 LOCATIONS: Global Oracle Cloud Global Media Company
- 5. 5 BENEFITS TO THE CUSTOMER • Set the foundation for future growth and expanded COA to support current and future business needs • Reduced operating expenses by retiring old technologies and eliminating customizations • Improved user experienced by leveraging standard functionality • Gained efficiencies via intercompany automation and streamlining business processes • Improved AP invoice processing • Eliminated custom project customization by leveraging PPM module • Support digital business growth • Improved reporting capabilities SOLUTION HIGHLIGHTS • HCL team conducted a series of workshops to identify de- customization opportunities offered through standard out-of- the-box functionality offered by Oracle Cloud ERP • Expanded current COA to allow for intercompany automation • Streamlined AP invoice processing including PO and AP approval workflow process • Build integration with 3PL providers for order fulfillment • Developed an integration strategy leveraging Oracle Integration Cloud Services (OICS)
- 6. 6 Oracle Cloud Leading Golf Club Oracle HCM Cloud engagement for one of the largest owner and operator of private clubs with 200+ country clubs, city clubs, athletic clubs and stadium clubs. The company and its clubs have more than 430,000 members and employee headcount of around 20,000. BUSINESS CHALLENGES Daily sales revenue to be processed for key business stakeholders to take appropriate decisions Club members statement need to available to be members by second of every month Data must be in sync with multiple legacy system and Oracle financials as the single point of truth Performance issues are very frequent due the change in Table Structure Frequent unplanned outage and maintenance causing issue for the integration and schedule jobs INDUSTRY: Travel Logistics LINE OF BUSINESS: Entertainment REVENUE: 260 Million HEADCOUNT: 20000 LOCATIONS: North America
- 7. 7 BENEFITS TO THE CUSTOMER • Up to 30% in cost saving for the company due to an optimal mix (onsite–offshore) • Advantage and availability of skilled offshore personnel at a fraction of the cost and reduced overhead costs • 24x7 service availability for business-critical operations using the onsite-offshore shore model • The company leveraged the time-zone advantage of our onsite/offshore model to receive uninterrupted support • Root cause analysis was able to identify and eliminate almost 48-50% of recurring technical issues SOLUTION HIGHLIGHTS Developed key self healing solutions as part of a value-added service using JCS. Developed data validation mechanism to take remedial action thereby avoiding delay in POS data getting posted to GL. Most of the PgOS sales process has been automated now using new interfaces process. Key review mechanism and internal brainstorming with the business stakeholders for upgrade Direct connect with Oracle in case any key roadblock issues in the product Change management process improvement: Worked collaboratively with ClubCorp to produce an improved process or change control
- 8. 8 Oracle ERP Cloud engagement for a large multinational conglomerate with interest across aviation, power, healthcare and renewable energy. The company additionally leads new paradigms in additive manufacturing, materials science and data analytics. It has a local presence, a strong brand, and deep customer relationships in more than 180 countries. BUSINESS CHALLENGES • Fast Track approach for countries across South East Asia and ANZ • Out of box functionality to be implemented • Diverse Geography and local requirements • China, Japan, Korea, Singapore, Australia • North America • South Africa • 15+ Integrations with 3rd party systems • Order Management, Shipping & Pricing were implemented on first release (R11) • Multiple business with diverse business processes INDUSTRY: All Major Industry LINE OF BUSINESS: All Major Line of Business REVENUE: 122 Million HEADCOUNT: 31,300 LOCATIONS: All Major Countries Across Globe Oracle Cloud Large Multinational Conglomerate
- 9. 9 BENEFITS TO THE CUSTOMER • Up to 30% in cost saving for the company due to an optimal mix (onsite – offshore) • Advantage and availability of skilled offshore personnel at a fraction of the cost and reduced overhead costs • Enhanced features in the form of Dash Board Report, Smart view and Overview Page • All Standard and Custom Reports can be obtained in Excel format • Improved Reporting capabilities in the form of BI (drag and drop) • Improved shared service capabilities for Receivables and Fixed Assets • Improved TCA architecture and Banking model in Fusion helped to have Centralized Master Data SOLUTION HIGHLIGHTS • Implementation of Finance & SCM modules version 11 • AR,AP, GL, FA, • Procurement, OM, Pricing • Global Template design and rollout approach • Integration with Salesforce • Oracle SOA based Integration with 3rd party systems • Hyper care support post go-live