Organization and challenges (with best practices) behind a successful open-source project

Mar 29, 2023Download as PPTX, PDF0 likes50 views

Bringing to success an open-source project is hard, but growing it from an organizational and business point-of-view, organically to the growth of the community, their enthusiasts, and the contributors is an equally interesting challenge for all the companies behind. Growing the maintainers accordingly with the scale of contributions and support, managing the business expectations with the expectations of the open source (and not paying) adopters, growing the product accordingly, those are only some of the topics that every mature Business Open Source organization discusses (on a recurrent basis I would say). In this talk you will learn more about these challenges through practical examples based on the direct experience after having worked directly with several, structured, successful, worldwide, Business Open Source organizations in community-driven projects.

Organization and Challenges
(with Best Practices)
Behind a Successful Open-Source Project
#OSDAY23 @schrodinger_hat
https://www.linkedin.com/in/fcorti/
FrkCorti

Maturity
Sustainability
Organization
(Main) Challenges
What Open Source gives you back
(at least what it gives to me)
#OSDAY23 @schrodinger_hat
Francesco Corti
Product Manager

Creator: Bart
Source: Magic potion
License: CC BY-NC 2.0
Creator: Hans Splinter
Source: Viking
License: CC BY-ND 2.0
Small team
Working without any stop
Always in emergency
Very low budget
Dreaming contributors
Market fit!
#OSDAY23 @schrodinger_hat

#OSDAY23 @schrodinger_hat
Recognitions
Contributions
Opportunities
Monetization strategy
Recognitions
Contributions
Opportunities
Monetization strategy

#OSDAY23 @schrodinger_hat
Foundation Owned
Sustainability

#OSDAY23 @schrodinger_hat
How to reach the sustainability?

Open Source
&
Free
Licence
&
Cost #OSDAY23 @schrodinger_hat
The Open Source funnelling
Open Source
Discovery
Trial
POC
Adoption
Buy
Upsell
Differentiation
“Usual Business”
What To Do Here?

#OSDAY23 @schrodinger_hat
Org supporting Open Source
● Open Source products usually target techies (not business directly)
● Techies dislike (the traditional) marketing
Developer Relations
Engineering
Product Management
User Experience (Designers)
User Researchers
Marketing
Sales / Pre Sales
Customer Success

#OSDAY23 @schrodinger_hat
What are the main challenges?
(the top 6 challenges)

#OSDAY23 @schrodinger_hat
#1 - Loving the Community
● Communities don’t survive if not supported
○ Recognitions
○ Rewards
○ Inclusion
● Developer Relations are crucial
○ The risk is to compromise the top of the funnel
○ DevRel are hard to measure and justify
● What are the most common tasks?
○ Dedicated Conferences and generic conferences
○ Local Meetups
○ Community sessions and Office Hours
○ Recognitions and Rewards
○ Blogs, articles, books, etc.

#OSDAY23 @schrodinger_hat
#2 - Organizing the engineering
● Engineers needs to support the Open Source community
○ Forums, Support, Q&A, blog posts and articles,
contributions…
○ Everything that DevRel cannot do alone
● Splitting Engineering between Open Source and Paying
offering generates tension

#OSDAY23 @schrodinger_hat
#3 - Managing contributions
● Contributions are usually managed through a team(s)
● Does it work at scale? No!
● The Special Interest Groups (SIGs)
○ K8S model (used also by Backstage)
○ SIGs per “function” does not seem to work
○ SIGs per “business value” seems to work

#OSDAY23 @schrodinger_hat
#4 - The differentiation strategy
● Deciding what is given out for free and what is not
● This is a challenge for all the Business Open Source
companies
○ It impacts revenues
○ Few people know what Open Source really means
○ There is always tension with “Sales”

#OSDAY23 @schrodinger_hat
#5 - The business value of OS
Should we stop doing Open Source?

#OSDAY23 @schrodinger_hat
#6 - Growth pace
● Someone may decide to fork the project
vs

#OSDAY23 @schrodinger_hat
https://www.linkedin.com/in/fcorti/
FrkCorti
Thank you!
Organization and Challenges
(with Best Practices)
Behind a Successful Open-
Source Project

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