Overview of information system and its need in banks ,Online banking , Mobile banking and ATM
- 2. Overview of information system and its need in banks ,Online banking , Mobile banking and ATM Subject : Database Management System Submitted To: Sir Tahir Maqsood
- 3. Submitted By: Fatima Abdullah M16BBA010 Benish Haroon M16BBA013 Navishta Afzal M16BBA026 Parsa syed M16BBA002
- 4. Overview of information system and its need in banks Presented by: Fatima Abdullah M16BBA010
- 5. Information Systems and its components An information system (IS) is an organized system for the collection , organization, storage and communication of information. Components: Hardware Software Data Procedure People
- 6. Types of Information System Transaction Processing System Management information system Decision support system Expert support system
- 7. Transaction Processing Systems A Transaction Processing System (TPS) is a type of information system that collects, stores, modifies and retrieves the data transactions of an enterprise Management information system Management information system (MIS) usually take data from the transaction processing systems and summarise it into a series of management reports . MIS reports tend to be used by middle management and operational supervisors.
- 8. Decision Support Systems A decision support system (DSS) is an interactive computer-based information system that, like MIS, also serves at the management level of an organization. It provides middle managers with the information that enables them to make intelligent decisions. Expert Support Systems Executive Information Systems are strategic-level information systems that are found at the top of the Pyramid. They help executives and senior managers analyze the environment in which the organization operates, to identify long-term trends, and to plan appropriate courses of action.
- 10. Information System need in banks It is now widely believed that banks are increasingly dependent on the Information Systems (IS) for their day-to-day operations and IS has helped banks to reduce cost and differentiate their products from the competitor’s products.
- 11. Online banking Presented by: Benish Haroon M16BBA013
- 12. Online banking “A system of banking in which customers can view their account of details, pay bills, and transfer money by means of the internet.” Online banking allows customers of a financial institution to conduct financial Transactions on a website operated by the institution, which can be a retail or virtual bank, credit or building society.
- 13. Types of Internet Banking Informational Internet Banking Communicative Online Banking Transactional Internet Banking
- 14. working of online banking
- 15. Advantages 24/7 account and service access Speed and efficiency Online bill payment Low overhead can mean low fees Disadvantages Technology issues Security issues Inefficient at complex transactions No relationship with personal banker Inconvenient to make deposits
- 16. How to use internet banking safely Always use genuine anti-virus software Avoid Using Public Wi-Fi or Use VPN software Check for latest updates of your Smartphone's operating system Change your password regularly and ensure it's a strong one Avoid signing-in to your net-banking account via mailers Do not use public computers to login to net banking Check your account regularly
- 17. Mobile banking Presented by: Navishta Afzal M16BBA026
- 18. Overview of mobile banking The earliest mobile banking services were offered over SMS , a service known as SMS banking The first European banks started to offer mobile banking on this platform to their customers In 1999, with the introduction of smartphones with WAP(wireless application protocol) Support enabling the use of the mobile web
- 19. Mobile banking Mobile banking is a system that allows customers of a financial institution to conduct a number of financial transaction through a mobile devices such as mobile phone or personal digital assistant. Mobile banking differs from mobile payments , which involves the usage of mobile device to pay for goods or services either at the point of sale or remotely, analogously to the use of debit or credit card .
- 20. Mobile banking Services Account information Transaction Investments Support Content services
- 21. Advantages Simple and easy to use Menu based application program Transmitted data are secured Almost every handset can support this feature No need to go for bank branch Handle all type of transactions from anywhere at anytime Disadvantages Lack of awareness about the new channel among the mobile users Security concerns about the new channel Mobile handset operability Application distribution
- 22. Why banks promote mobile banking ? Improve customer services and satisfaction Reduce operating cost Time saving process Increase the customer retention Transaction become more faster Provide multiple services under single mobile
- 23. Automated Teller Machine Presented by: Parsa Faiz M16BBA002
- 24. Automated Teller Machine It is a computerized telecommunications device which enables a customer to perform basic banking activities. It allows to check account at any time and without the need of human teller. Customer is identified by inserting a plastic ATM card with magnetic stripe or a smartcard with a chip. ATM card contains a unique card number and some security information. Security is provided by the customer entering personal identification number (PIN).
- 25. Functions of ATM 24/7 access to cash View account balances and mini statements Order a check book / account statement Transfer funds between accounts Pay your utilities bills Deposit cash or checks Change your pin
- 26. Structure of ATM Card reader Keypad Speaker Display screen Receipt printer Cash dispenser
- 27. Types of ATMs On-line ATMs Off-line ATMs On-site ATMs Off-site ATMs Mobile ATMs Talking ATMs Drive in ATMs