Overview on ring central errors
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RingCentral offers communication services like VoIP calling, web meetings, and fax through a secure cloud phone system. Creating RingCentral applications is easy and can be done within minutes by logging into the RingCentral developer account. Once created, applications can access RingCentral APIs based on permissions and features. The RingCentral API uses specific error codes to simplify error processing for client applications. There are different categories of errors like server errors (HTTP 50x), authentication errors (HTTP 40x), and rate limiting errors (HTTP 429).
Overview on ring central errors
- 1. Anirban Sen Chowdhary Overview on RingCentral errors
- 2. RingCentral communication service that offers VoIP calling, web meetings, fax, & more empowering our multi-location business with a secure cloud phone system is a world leader in communication system.
- 3. Creating RingCentral application is very easy and can be created and implemented in minutes. All we now need to do is log into Ring Central developer account and create a new application by hitting the CreateApp button in right top:
- 4. Once creation application is done, we can see it created in the dashboard of developers platform as below:
- 5. When the application is created, it can be accessed with RingCentral APIs based on the permission and feature it is provided with. Example, SMS, Fax, Meeting etc. The API uses specific error codes to make error processing for client applications more simple and effective.
- 6. A RingCentral application may be throwing a lot of errors which is categorized and are listed below: • Server Error - HTTP status codes caused by server. HTTP code from 50x. • Authentication Error - HTTP status codes which shows authentication issue : 40x • Rate Limiting Error - HTTP status codes that comes into picture when API call exceed defined Rate limit eg: 429
- 7. The error can be analysed by logging into Ring Central developer account, selecting the application and going into Analytics tab.
- 8. The server returns HTTP response with one of the 50x status code and this kind of errors is returned in case of unexpected issues on the server side. Example:
- 9. Server errors are difficult to analyze without access to our application's source code and maybe currently unavailable for maintenance purpose which is a temporary state. If our application is failing to authenticate properly, it maybe due to our authentication credentials may have changed or we have not implemented OAuth feature properly. It can be also the reason that we are attempting to call an endpoint beyond the scope/permission of our application or maybe the current user is not permitted to perform the operation. In some cases, our access token may have expired which need to be to refresh.
- 10. Some examples are as follows:
- 11. There are many other error that can happen example Rate limiting which means we have exceed the alotted number of API calls the application is permitted upto. We need to go through RingCentral documentation to get to know all the error details. In next slides, we will see each types of error in details.