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Personalized Marketing
Three secrets to making attention-grabbing
personalized campaigns
Your lecturer for today’s class
Bogdan Zlatkov
Content Marketing Manager
Sruthi Kumar
Global Marketing Manager
Tyler Lessard
VP Marketing
Today’s Agenda
3 Using Personalized Video
1 Why do Personalized Marketing?
2 Out-of-the-box Direct Mail
4 Display, Direct-mail, & Video Working Together
5 Q&A
of buyers said they are
more likely to do business
with a company if it offers
personalized
experiences.
80%
- Epsilon Research
of buyers said they are highly
annoyed by the way brands
continue to rely on the old-
fashioned strategy of blasting
generic ad messages repeatedly.
63%
- Epsilon Research
The Marketing Menu
Pick one from each column
Offer ChannelAudience
Articles
Gifts
Blog posts
E-books
Podcasts
Free Trials
Custom Report
Case Study
Video
Webinars
Direct Mail
Events
Field Marketing
Pay Per Click
Display Advertising
Affiliate marketing
Online Publication
Email
Search
North America Prospects
EMEA Prospects
CMOs v Manager level
High-intent prospects
Active Customers
Anonymous Web Traffic
Deals being worked
Analysts
The Marketing Menu
Pick one from each column
Offer ChannelAudience
Articles
Gifts
Blog posts
E-books
Podcasts
Free Trials
Custom Report
Case Study
Video
Webinars
Direct Mail
Events
Field Marketing
Pay Per Click
Display Advertising
Affiliate marketing
Online Publication
Email
Search
North America Prospects
EMEA Prospects
CMOs v Manager level
High-intent prospects
Active Customers
Anonymous Web Traffic
Deals being worked
Analysts
Direct Mail 101
Going back to the basics
Let’s Break it Down
Direct Mail
1 to Many
Direct Mail
1 to 1
Where do I start?
Pipeline
Analysis
Customer
Journey
State Your
Goal
Types of Sends
Sendoso
Direct
AmazonStandardeGifts
Building Brand Awareness
Personalized Prospecting
Doing it at Scale
Packaging
Pop-Quiz Roundup
❑ Identify your goal
❑ Have a clear call to action
❑ Think out of the box
❑ Know your customer journey
Events
Getting the Most out of them
Gaining more from Events
Evaluate based
on ICP
Plan coordinated
outreach
Communicate to
GTM teams
Make the most
of it
Engaging Your Audience
With Personalized Video Experiences
Relevant
Timely
Contextual
Delivery + Experience
Personalization
Emotional
Interesting
Personal
Why Video Works: The 4 E’s
1. Engaging: We’re hardwired to engage in storytelling
2. Emotional: Opportunity to invoke emotional responses
3. Educational: We process video faster and retain longer
4. Empathetic: Can develop trust and human empathy
Personalized Marketing - Back to Marketing School
‘Hygiene’ Content
Explainer and ‘Challenger’ videos that make their pain obvious and relatable
Personal Customer Stories for social proof and to make their potential gains obvious and relatable
‘Holy Moly!’ Content
Wow-worthy campaign videos that stand out, humanize your brand, and surprise/delight prospects
Fun/interesting shareable campaigns Custom videos for key Account
Personalized videos at scale that are truly irresistible conversation starters
Personalized Marketing - Back to Marketing School
Personalized Marketing - Back to Marketing School
Personalized Marketing - Back to Marketing School
www.vidyard.com/happy-holidays-2017
Personalized Sales Outreach
Can you spot 3 differences between these outbound messages?
1. One is an automated template, the other is a custom, personalized video message (you can’t ‘auto-merge’ that!)
2. One is from a real human who must have done their research if they’ve put themselves on camera
3. One is likely to get a much higher engagement and response rate
Personalized Sales Outreach
Personal Video Outreach [Email, Social] Custom Screen Recordings & Demos
Executive Outreach
Personalized Sales Outreach
Personal Video Outreach [Email, Social]
Vidyard GoVideo: www.vidyard.com/GoVideo
Pop-Quiz Roundup
❑ Identify opportunities for video
❑ Make a plan for video creation
❑ Consider Personalized Video
❑ Get sales to try 1-to-1 video
Multi-Channel Strategy
Adding Customized Display
The Marketing Menu
Pick one from each column
Offer ChannelAudience
Articles
Gifts
Blog posts
E-books
Podcasts
Free Trials
Custom Report
Case Study
Video
Webinars
Direct Mail
Events
Field Marketing
Pay Per Click
Display Advertising
Affiliate marketing
Online Publication
Email
Search
North America Prospects
EMEA Prospects
CMOs v Manager level
High-intent prospects
Active Customers
Anonymous Web Traffic
Deals being worked
Analysts
Types of Ads
4 types of ads:
● Company / Brand
● Content promotion
● Customized
● Personal
Types of Ads
Brand Message:
● Introduce your company
● Broad appeal
Types of Ads
Content:
● Promotes your content
● Addresses specific need
Simple Customized Ads
Simple Customized Ads
Using CRM Connectors
Simple Customized Ads
Ad Unit
CPL down 42%
vs test
VIDEO
All Together
DIRECT
MAIL
DISPLAY
ADS
“Wow! Okay I’m impressed,
let’s hop on a call.”
Q&A

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