PMO and Value Conference - Americo Pinto, London, 25 October 2016
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The document outlines insights from Americo Pinto regarding the PMO (Project Management Office) and its potential to generate value within organizations. It emphasizes a research-based methodology called the PMO Value Ring, which aids in assessing and managing PMOs through stakeholder expectations, flexibility, and measurement of performance. Several myths about PMOs are debunked, including the assumption that every organization needs a PMO and that project success equates to PMO success.
PMO and Value Conference - Americo Pinto, London, 25 October 2016
- 1. PMO AND VALUE CONFERENCE LONDON, 2016 PMO VALUE RING AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR [email protected] HOW TO MAKE YOUR PMO SUCCEED TRANSFORMING EXPERIENCE INTO REMARKABLE VALUE
- 2. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR ABOUT ME My home town is Rio de Janeiro, Brazil, but I am a citizen of the world. I have 20 years of experience in project management and PMOs as a Consultant, Practitioner, Professor, Researcher, Speaker and Author. I am a PhD Candidate at Rennes School of Business in France, doing research on PMOs. I have been studying and benchmarking more than 300 PMOs in the last 6 years. I have been leading a worldwide community of PMO professionals with more than 5.000 members. I was awarded with the PMI Distinguished Contribution Award in 2011. AMERICO PINTO TODAY: 37oC
- 3. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHERE THIS STUFF COMES FROM It is the result of a 6-year international research program. It was jointly developed with 69 experienced PMO leaders. It has been recently published and presented in more than 30 global conferences worldwide. It is based on a collective intelligence database. AMERICO PINTO
- 4. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR ABOUT OUR COMMUNITY AMERICO PINTO Imagine if you could ask thousands of experienced PMO professionals worldwide about how to overcome your own challenges. That’s what we do at PMO Global Alliance, the worldwide virtual community of PMO professionals. We develop collaborative research, projects and solutions based on the collective intelligence of our community.
- 5. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHAT IS THE PMO VALUE RING ? It is a research-based methodology to create, assess and manage PMOs. It adapts to different types of organisations. It has eight different steps to help the PMO generate value. It provides recommendations based on a database with the experience of a large community of PMO professionals. AMERICO PINTO
- 6. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR LET’S TALK ABOUT PMO MYTHS ! AMERICO PINTO
- 7. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR “Most of the PMOs fail due to lack of sponsorship.” AMERICO PINTO MYTH #1
- 8. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHY IT WILL LEAD YOU TO FAILURE Maybe you are focusing on the consequence, not on the cause. A lack of sponsorship is usually caused by unmet expectations. If the Executive level can’t see the benefits they are expecting, your PMO will be possibly in trouble. AMERICO PINTO
- 9. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHAT THE COMMUNITY EXPERIENCE HAS SHOWN US A new mindset about PMOs has emerged: The “Stakeholders-Driven PMO” concept. The only thing that really matters is to be recognized by the stakeholders. Meeting Stakeholders’ Expectations depends on how they perceive the PMO in terms of value. The PMO VALUE RING methodology supports the identification of PMO stakeholders and the definition of their relevance for the PMO. AMERICO PINTO
- 10. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR “The first step is to choose the ideal type of PMO.” MYTH #2 AMERICO PINTO
- 11. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHAT THE COMMUNITY EXPERIENCE HAS SHOWN US The choice of a "type" is absolutely unnecessary. Flexibility is the key to generating value. Your PMO may be all types at the same time. Or maybe none of them. What really matters is that the PMO must perform functions that meet stakeholders’ expectations. The PMO VALUE RING methodology supports the identification of the best aligned functions for a PMO, based on stakeholders’ expectations. AMERICO PINTO
- 12. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR “Providing project management methodology and tools are the most important functions for a PMO.” MYTH #3 AMERICO PINTO
- 13. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHAT THE COMMUNITY EXPERIENCE HAS SHOWN US AMERICO PINTO How the PMO will generate value over time is important to keep the PMO stakeholders’ support. The PMO functions must generate perception of value in the short and long term. When selecting the functions of your PMO don’t forget to keep it balanced. The PMO VALUE RING methodology supports the selection of a well-balanced mix of functions for the PMO, based on the potential of each one of generating perceived value over time.
- 14. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR “The projects’ success is always the best proof of the PMO’s success.” AMERICO PINTO MYTH #4
- 15. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHAT THE COMMUNITY EXPERIENCE HAS SHOWN US AMERICO PINTO It is impossible to demonstrate value without measuring performance. Each PMO function should be measured differently. The selected set of KPIs should be used to monitor the PMO performance. The PMO VALUE RING methodology provides detailed recommendations for establishing PMO processes and a comprehensive list of performance indicators for each PMO function.
- 16. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR “The competences of a PMO professional are the same found in a project manager.” AMERICO PINTO MYTH #5
- 17. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHAT THE COMMUNITY EXPERIENCE HAS SHOWN US AMERICO PINTO The greater the adherence to the required competences, the greater is the value generated. The most appropriate professionals should be selected and allocated for each function, considering the relevance of each competence . The PMO VALUE RING methodology supports a 360o Feedback Assessment for the PMO team members and identifies the best allocation for each function of the PMO.
- 18. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR “The PMO should evolve its maturity from the operational to the strategic level.” AMERICO PINTO MYTH #6
- 19. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHAT THE COMMUNITY EXPERIENCE HAS SHOWN US AMERICO PINTO The mature PMO performs its functions in a high level of sophistication. No matter if these functions are strategic or operational. The greater the function maturity, the greater is the value generated. The PMO VALUE RING methodology provides a model to assess the maturity of a PMO, and action plan recommendations in order to improve the PMO maturity.
- 20. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR “Every organisation needs a PMO.” AMERICO PINTO MYTH #7
- 21. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHAT THE COMMUNITY EXPERIENCE HAS SHOWN US AMERICO PINTO The basic assumption is that PMOs exist to mitigate cost overrun in the organisation's portfolio, caused by various reasons. The PMO functions will determine its potential to mitigate the portfolio cost overrun. For some organisations a PMO doesn’t make sense. The PMO VALUE RING methodology provides a full model to calculate a PMO’s ROI, considering the performed functions, and the specific reasons for the organisation’s losses.
- 22. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR “Monitoring strategic portfolio and monitoring the PMO strategically are similar activities.” AMERICO PINTO MYTH #8
- 23. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHY IT WILL LEAD YOU TO FAILURE AMERICO PINTO Monitoring the strategic portfolio is a PMO function. If you are not monitoring the PMO strategically you don’t know how it is creating value for the organisation. If you are not able to show how the PMO is generating value, probably your PMO won’t be recognized.
- 24. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHAT THE COMMUNITY EXPERIENCE HAS SHOWN US AMERICO PINTO “Value” for a PMO is much more than just a financial measure. Many factors will influence the strategic performance of a PMO and, consequently, its ability to generate value and be recognized. The PMO strategic map will be the ultimate reference to the value generation for its stakeholders and the organisation. The PMO VALUE RING methodology provides a BSC- oriented dashboard to monitor the PMO strategic performance.
- 25. PMO AND VALUE CONFERENCE LONDON, 2016 AMERICO PINTO PMO GLOBAL ALLIANCE, CHAIRMAN PMO TOOLS TECHNOLOGIES, RESEARCH DIRECTOR WHAT YOU MUST NEVER FORGET IF YOU WANT TO SUCCEED Never follow pre-established PMO types. They are the shortest path to failure. The secret of success is to be sufficiently flexible to meet the expectations of your stakeholders. Everything in PMOs will depend on the functions that are being performed. There is no right and wrong in PMOs. There is only what your PMO must do to have its value perceived. Reevaluate and reinvent your PMO whenever necessary. AMERICO PINTO
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- 27. This presentation was delivered at an APM event To find out more about upcoming events please visit our website www.apm.org.uk/events