This document outlines a presentation on how social media has impacted industries like media and public relations. It introduces the speakers - Michael Pranikoff from PR Newswire, Denise Polverine from Cleveland.com, and Darren Toms from WTAM radio. It then covers topics like how social media allows for more visibility and engagement between brands and audiences, and how organizations need to listen to customers and analyze data from social platforms to understand and respond to trends.