Problem solving-powerpoint1658
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The document discusses problem solving and decision making. It provides objectives for a program aimed at teaching skills like active listening, defining problems, considering different decision models, and utilizing creativity. Quotes are presented on imagination and originality. Definitions of problem solving, decision making, and critical thinking are given. The document asks readers to define problem solving and decision making in one sentence each and discusses teaching problem solving skills and the processes involved.
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- Consensus decision making is useful when a decision will significantly impact a team and the team needs to action the decision. It allows all stakeholders to have input while still reaching an agreed upon outcome.
- When using consensus decision making, a facilitator should provide background, identify alternatives, allow all opinions to be shared, find common ground, address differences, and measure consensus without taking a vote. This builds commitment to the final decision.
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1. Identify the problem
2. Identify decision criteria and allocate weights to each criterion
3. Develop alternatives
4. Analyze alternatives
5. Select the best alternative
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7. Evaluate the effectiveness of the decision
The document uses the example of a sales manager needing to purchase new laptops for representatives to illustrate applying the eight step process.
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- The decision making process involves gathering facts, identifying alternatives, assessing the alternatives, and deciding. For important decisions, a more thorough process involving multiple people is recommended.
- Consensus decision making is useful when a decision will significantly impact a team and the team needs to action the decision. It allows all stakeholders to have input while still reaching an agreed upon outcome.
- When using consensus decision making, a facilitator should provide background, identify alternatives, allow all opinions to be shared, find common ground, address differences, and measure consensus without taking a vote. This builds commitment to the final decision.
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- 2. Page 2 www.ReadySetPresent.com QuotesQuotes “Imagination is more important than knowledge” -Albert Einstein “Originality is simply a fresh pair of eyes.” - Woodrow Wilson
- 3. Page 3 www.ReadySetPresent.com Program ObjectivesProgram Objectives (1 of 2) To be prepared to actively listen in order to accurately understand the problem. To help you know how to take the first step in solving a problem. To clarify and define the problem. To understand the usefulness of collaborative problem solving and decision making.
- 4. Page 4 www.ReadySetPresent.com To examine different decision making models. To utilize creativity in the problem solving/decision making process. To plan, practice, and problem solve with making decisions through case studies, role playing and group discussions. Program ObjectivesProgram Objectives (2 of 2)
- 5. Page 5 www.ReadySetPresent.com AA ChallengeChallenge Please write a One Sentence Definition of PROBLEM SOLVING and DECISION MAKING. Please write a One Sentence Definition of PROBLEM SOLVING and DECISION MAKING.
- 6. Page 6 www.ReadySetPresent.com DefinitionsDefinitions (1 of 3) Problem Solving. A systematic approach to defining the problem (question or situation that presents uncertainty, perplexity or difficulty) and creating a vast number of possible solutions without judging these solutions.
- 7. Page 7 www.ReadySetPresent.com DefinitionsDefinitions (2 of 3) Decision Making: The act of narrowing down the possibilities, choosing a course of action, and determining the action’s potential consequences.
- 8. Page 8 www.ReadySetPresent.com “Problem solving is a cognitive processing directed at achieving a goal where no solution method is obvious to the problem solver.” DefinitionsDefinitions (3 of 3) Critical Thinking Defined “Purposeful mental activity that helps formulate or solve problems, make decisions, or fulfill a desire to understand.”
- 9. Page 9 www.ReadySetPresent.com Teaching Problem Solving SkillsTeaching Problem Solving Skills Is it possible to teach problem solving skills?
- 10. Page 10 www.ReadySetPresent.com • Making judgements What Skills Do You Use InWhat Skills Do You Use In Problem Solving?Problem Solving? • Analytical skills • Decision making • Collecting information • Planning
- 11. Page 11 www.ReadySetPresent.com What processes do you use? Can you explain them to another person? Do these processes vary depending upon the problem? How Do You Solve Problems?How Do You Solve Problems?
- 12. Page 12 www.ReadySetPresent.com Problem Solving People?Problem Solving People? Experts. People who know the area of knowledge thoroughly. Solving problems becomes more natural. People who can think of alternatives even when no clear solutions seems apparent.