Process mining in business process management
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An overview of Process mining in Business Process Management ... References : - Jan Claes, Geert Poels, Process Mining and the ProM Framework: An Exploratory Survey, Business Process Management Conference Workshops, LNBIP 132, p. 187-198, 2012. http://janclaes.info/paper.php?paper=pubbpi2012
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- 1. An overview By: Ramez AL Fayez @ramez_fayez
- 2. Introduction Process mining Benefits and Drawbacks Frameworks Conclusion Discussion
- 3. Business Process is a collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers. “ An enterprise is a sum of its processes”
- 4. Is the science/management field that focuses on “improving corporate performance by modeling, automation, execution, control, measurement and optimization a company's business processes.” BPM origin was introduced by Michael Hammer and James Champy in 1993
- 5. Process Mining is not Data Mining ! Process mining: about end-to-end processes. Data mining: data-centric and not process- centric “ Process Mining is data mining but with a focus on business process.”
- 6. Determine basic performance metrics Determine process model Determine organizational model Analyze social network Analyze performance characteristics Security and auditing Governance
- 9. PrOM PBMOne ARIS QPR
- 10. Open SourceTool Support a lot of plugin Easy interface Continues improvement (latest version is 6.1) Supports multiple formats and multiple languages
- 11. Plugins that created for previous releases are not anymore supported in latest version, Some plugins generate result in a way that make it confuse and hard to extract a good information limitation in performance and stability.
- 12. Process mining is a must to implement Commercial should be involved more to create a high end solution for process mining since the famous software(PRoM) is still amateur Organizations and enterprises start feeling the importance of implementing process mining
- 13. Q&A