This document discusses process recordings, which are verbatim written accounts of nurse-patient interactions. Process recordings are used by nurses and students to improve communication skills. They involve recording conversations between nurses and patients, including both parties' verbal and non-verbal responses. The goals are to establish rapport, assess patients, and provide education. Guidelines include obtaining consent, maintaining confidentiality, and including identification data, complaints, inferences, and an evaluation. Process recordings allow nurses to enhance assessment skills, listening skills, observation skills, and ethical practice.