Public
Participation
SUBTITLE: HOW TO COLLECT DIVERSE
AND USEFUL INFORMATION
MAPD ANNUAL CONFERENCE
JUNE 15, 2017 10:30 A.M.
WAR
STORIES
(SUB-SUB-TITLE)
2
Who are we? 3
 Michelle Collette, Interim Land Use
Director/Town Planner, Town of Groton
 Daphne Politis, Principal,Community
Circle
 Maren Toohill, Planning
Administrator/Permit Coordinator, Town
of Littleton
 Judi Barrett, Executive Director,
Plymouth Regional Economic
Development Foundation
Why are we here?
 Public Participation
 Before
 During
 After
 Inclusive Planning
 The Good, the Bad, and the Ugly
4
The Groton
Story
CAPITAL
IMPROVEMENT NEEDS
+ DEBT OVERRIDE =
NO
5
“Preaching to the Choir”
but which choir?
6
“Use it up, wear it out,
make it do, or do
without!”
• Needs Survey – mailed to all
households with annual
census requesting a
response from people 60
and older
• COA convened six focus
groups with 5-6 people in
each group
• COA Planning Committee
worked with EOEA, visited
other senior centers, and
prepared needs assessment
• COA appointed a Feasibility
Study Committee
7
Before
8
Public
Outreach
 Town Meeting voted for feasibility
study funds to evaluate three
public buildings
 ADA training for employees and
volunteers at Senior Center
 COA Director conducted 16
information sessions from January
– April 2016 at multiple locations,
weekdays, weeknights, and
Saturdays
 Saturday morning working session
(with food!) facilitated by local
attorney
 Town Meeting voted to fund final
design and bid specifications/plans
9
During
Why?
 Debt-exclusion
ballot question
defeated at
municipal
election – 57%
no, 43% yes
10
After
11
After-After
Finding the
Difficult-
to-Reach
12
What makes someone “difficult
to reach”?
 Too busy
 Negative attitude
 English is not first language
 Comes from non-
participatory culture
 Difficulty getting there
(elderly, youth, low income,
minority, people with
disabilities)
• Provide multiple options,
including different times of day,
on-line
• Clear explanation of purpose,
make participation meaningful,
built trust
• Bilingual materials,
interpretation
• Work with formal and informal
leaders to explain process and
purpose of participation
• Go to where they are
13
Why Bother trying to reach the
“difficult to reach” ?
 Democratic process implies inclusion
 Gain support for planning initiatives
 Opportunityfor community building
 Excluding members of society leads to
marginalization
 It’s the right thing to do
14
Examples of how to reach
“difficult to reach”:
Leave Town Hall
Neighborhood walk with townofficials
Southbridge, MA
Making cable TV show withresident voices
Holden, MA
15
Examples of how to reach
“difficult to reach”:
Go to where they are
Focus Group held in Spanish @ Social Service Agency
Southbridge, MA
Evening Basketball Game
Southbridge, MA
16
Examples of how to reach
“difficult to reach”:
Go to where they are
Luncheon, Senior Center
Millbury,MA
High School: Visioningwith students
Amherst,NH
17
Examples of how to reach
“difficult to reach”:
Go to where they are
Senior housing
Roxbury,MA
Pizzeria,popular hang-out place for
undocumented Brazilian residents
Acton, MA
18
Examples of how to reach
“difficult to reach”:
Provide on-line opportunities
Social Media
On-line surveys
Webpage
19
Examples of how to reach
“difficult to reach”:
Join or create town events
Master Planning Booth at town event,
Lexington,MA
Playback Theater event, Saturday night
Southbridge, MA
20
Examples of how to reach
“difficult to reach”:
Join or create town events
Feedback stationoutside Crafts Fair
Tyngsborough,MA
Event held in vacant storefront
Southbridge, MA
21
Examples of how to reach
“difficult to reach”:
Recognize cultural and
linguistic barriers
Interpreters at Publicmeeting
Chinatown, Boston, MABi-lingual Meeting flyer
Methuen, MA
22
Examples of how to reach
“difficult to reach”:
Targeted invitation to participate
Youth representative at Round Table discussions
Fall River,MA
Focus Group, members of the Indian Community
Acton, MA
23
Examples of how to reach
“difficult to reach”:
Make participation meaningful
Provide easy to understand
information
24
The
Littleton
Story
THE QUEST FOR
BALANCED DEVELOPMENT
25
0 26
The
Northborough
Story
YOU CAN’T MAKE THIS STUFF UP
27
Before
 Old, tired,
disorganized
Zoning Bylaw
 Split lots
 The Industrial
district that
couldn’t …
 Divided
permitting
28
Before
 Contract & scope
1. Implement master plan land use policies
2. Get Town boards on the same page
3. Work with Zoning Subcommittee
4. Write new Zoning Bylaw
5. Make everyone happy
6. Assumption: 32 meetings
29
Planning Board
Prediction:
“You’ll never need
32 meetings to do
this job.”
During
 Planning Board-
ZBA turf war
 Building
inspector
30
During
 Many wars
Main Street
Mixed uses
Gateways
Housing
Elephant in the
room
31
After
 Zoning passed!
 The facelift
begins!
 So does World
War III . . .
32
57 meetings later …
After-After
 Town Meeting rescinds
multifamily use east of
downtown
 ZBA denies two
multifamily special
permits because they
thought it was too
dense, yet the developer
met the MF
requirements in the
zoning district
33
The
Elephant
34
 The Industrial district
that couldn’t …
 Wegman’s!
 Use variance:
670,000 sq. ft.
commercial space
 382-unit very
friendly
comprehensive
permit
Discussion!
35

More Related Content

PPTX
Working with local people june 26 presentation
PPT
Community volunteering – grassroots activism or parochialism? - Richard Usher
 
PDF
The Power of Community-Driven Transformative Redevelopment:
 Engaging the Sil...
PPTX
PPTX
Community Engagement & Volunteerism
PPTX
Eng 6331 proposal powerpoint
PPTX
#7days4stow
Working with local people june 26 presentation
Community volunteering – grassroots activism or parochialism? - Richard Usher
 
The Power of Community-Driven Transformative Redevelopment:
 Engaging the Sil...
Community Engagement & Volunteerism
Eng 6331 proposal powerpoint
#7days4stow

What's hot (20)

PDF
CommUnity Downing/Shelton
PDF
Smart Growth & Social Equity
PPTX
Creative Community Committee - March 22, 2012
PPT
RLabs llisaJune2011
PDF
A5 thursday inclusive community_engagement
PDF
The Power of Community-Driven Transformative Redevelopment
PDF
portfolio
PPTX
Community Investment workshop at Progress Housing Group's 2014 tenant conference
PPTX
Rose kent aam better outcomes keynote 16 3 16
PPT
Disruptive Leadership, Professor Paul Haywood
PDF
Sneapa artsand planningtoolkitoverview
PPTX
Preserve Iowa Summit
PPTX
Philadelphia culture leaders (4 9-13)
PPTX
Crowdfunding Analysis Campaigns
PPT
Boomers Leading Change - Gia presentation 10/21/09
PPTX
Habitat virtual meeting
PPTX
Alternative Lifestyles for the Aging
PPT
Effectively affecting your community
PPT
Community is Better than Cute Cats: Raising Money for your Unsexy, but Import...
CommUnity Downing/Shelton
Smart Growth & Social Equity
Creative Community Committee - March 22, 2012
RLabs llisaJune2011
A5 thursday inclusive community_engagement
The Power of Community-Driven Transformative Redevelopment
portfolio
Community Investment workshop at Progress Housing Group's 2014 tenant conference
Rose kent aam better outcomes keynote 16 3 16
Disruptive Leadership, Professor Paul Haywood
Sneapa artsand planningtoolkitoverview
Preserve Iowa Summit
Philadelphia culture leaders (4 9-13)
Crowdfunding Analysis Campaigns
Boomers Leading Change - Gia presentation 10/21/09
Habitat virtual meeting
Alternative Lifestyles for the Aging
Effectively affecting your community
Community is Better than Cute Cats: Raising Money for your Unsexy, but Import...
Ad

Similar to Public Participation War Stories (20)

PPTX
Respectful Community Engagement
PDF
Beyond three minutes at the microphone - ICMA civic engagement workshop
PPTX
Thurlow presentation
PPT
Leading edge of democracy - IAP2 Australasia Leadership Forum
PPTX
Welcome slides and afternoon keynote speeches
PPT
Planning for stronger local democracy wv workshop - charleston
PDF
Vital_Difference_Final
PDF
MLS Participant Guide
PDF
Scaling up to meet the cultural education challenge
PPTX
Overcoming Barriers to Community Engagement
PPTX
Chicago civic infrastructure slides
PPT
Planning for stronger local democracy - Minnesota workshop
PPTX
Road Map to Citizen Engagement simple
PDF
APA2015_S486 Final
PPT
Vibrant Communities #starterfor10k
PPTX
Perception of Public Works - APWA Conference
PPT
Crossroads of Community Engagement
PPTX
Good Institutions Matter: Recruiting New Students Through Transformational E...
Respectful Community Engagement
Beyond three minutes at the microphone - ICMA civic engagement workshop
Thurlow presentation
Leading edge of democracy - IAP2 Australasia Leadership Forum
Welcome slides and afternoon keynote speeches
Planning for stronger local democracy wv workshop - charleston
Vital_Difference_Final
MLS Participant Guide
Scaling up to meet the cultural education challenge
Overcoming Barriers to Community Engagement
Chicago civic infrastructure slides
Planning for stronger local democracy - Minnesota workshop
Road Map to Citizen Engagement simple
APA2015_S486 Final
Vibrant Communities #starterfor10k
Perception of Public Works - APWA Conference
Crossroads of Community Engagement
Good Institutions Matter: Recruiting New Students Through Transformational E...
Ad

More from Angela Vincent, AICP (15)

PPTX
Fiscal Impact Analysis - Town of Hopkinton MA
PPTX
Federal Planning from APA (Stephanie Vance)
PDF
Assessing, Mitigating, Monitoring, and Fiscal Impacts of Residential Developm...
PDF
Connections in a Heritage Landscape (Gwen Miller)
PPTX
Zoning Reform Forum - MA Smart Growth Alliance
PDF
Municipal Actions on Marijuana Legislation- High Level Overview
PPTX
Assessing, Mitigating, Monitoring, and Fiscal Impacts of Residential Developm...
PDF
Financing Small Mixed Use Projects
PDF
Green Mobility
PDF
Municipal Perspectives on Compete Streets
PPTX
Greening Our Communities - Pittsfield (Jim McGrath)
PPTX
Greening Our Communities - Lawrence (Angela Vincent, AICP)
PPTX
APA Federal Policy Briefing - Stephanie Vance
PPTX
Farm to table, food justice, etc. v.2
PDF
Placemaking: Fun, Fast, & Community-Driven
Fiscal Impact Analysis - Town of Hopkinton MA
Federal Planning from APA (Stephanie Vance)
Assessing, Mitigating, Monitoring, and Fiscal Impacts of Residential Developm...
Connections in a Heritage Landscape (Gwen Miller)
Zoning Reform Forum - MA Smart Growth Alliance
Municipal Actions on Marijuana Legislation- High Level Overview
Assessing, Mitigating, Monitoring, and Fiscal Impacts of Residential Developm...
Financing Small Mixed Use Projects
Green Mobility
Municipal Perspectives on Compete Streets
Greening Our Communities - Pittsfield (Jim McGrath)
Greening Our Communities - Lawrence (Angela Vincent, AICP)
APA Federal Policy Briefing - Stephanie Vance
Farm to table, food justice, etc. v.2
Placemaking: Fun, Fast, & Community-Driven

Recently uploaded (20)

PDF
To dialogue with the “fringes”, from the “fringes”
PDF
POCSO ACT in India and its implications.
PDF
The Landscape Catalogues of Catalonia. From landscape characterization to action
PPTX
Chief minister kissaan kendra for development.pptx
PDF
Bridging Nations Through Mobility: Indonesia’s Vision for Transportation Dipl...
PDF
How Does AI Work? - by Google.org from aiclassasean.org
PDF
The Landscape Observatory of Catalonia. Some projects and challenges
PPTX
DepEd Programshuhmnbjojnasssssdhdkfhnsoh
PDF
passivevoice-090315073933-phpapp02 (1).pdf
PDF
Items # 3&4 - Residential Haunted House Ordinance
PPTX
IMPLEMENTING GUIDELINES OF SUSTAINABLE LIVELIHOOD PROGRAM -SLP MC 22 ORIENTAT...
PDF
Buy Naver Account in 2025 — And Why You Ought to Too (1).pdf
PPTX
IMPLEMENTING RULES AND REGULATIONS OF REPUBLIC ACT NO. 11058 ENTITLED “AN ACT...
PDF
PPT Item # 8 - Pool Pocket Staff Report
PDF
Abhay Bhutada Foundation’s Commitment to ESG Compliance
PDF
The Landscape Observatory of Catalonia. A Journey of Fifteen Years
PDF
Item # 7 - 2025-26 Budget 2025 Ad Valorem Tax
PDF
The Landscape Charter to mobilise rural stakeholders and plan action
PPTX
InnoTech Mahamba Presentation yearly.pptx
PDF
An Easy Approach to Kerala Service Rules
To dialogue with the “fringes”, from the “fringes”
POCSO ACT in India and its implications.
The Landscape Catalogues of Catalonia. From landscape characterization to action
Chief minister kissaan kendra for development.pptx
Bridging Nations Through Mobility: Indonesia’s Vision for Transportation Dipl...
How Does AI Work? - by Google.org from aiclassasean.org
The Landscape Observatory of Catalonia. Some projects and challenges
DepEd Programshuhmnbjojnasssssdhdkfhnsoh
passivevoice-090315073933-phpapp02 (1).pdf
Items # 3&4 - Residential Haunted House Ordinance
IMPLEMENTING GUIDELINES OF SUSTAINABLE LIVELIHOOD PROGRAM -SLP MC 22 ORIENTAT...
Buy Naver Account in 2025 — And Why You Ought to Too (1).pdf
IMPLEMENTING RULES AND REGULATIONS OF REPUBLIC ACT NO. 11058 ENTITLED “AN ACT...
PPT Item # 8 - Pool Pocket Staff Report
Abhay Bhutada Foundation’s Commitment to ESG Compliance
The Landscape Observatory of Catalonia. A Journey of Fifteen Years
Item # 7 - 2025-26 Budget 2025 Ad Valorem Tax
The Landscape Charter to mobilise rural stakeholders and plan action
InnoTech Mahamba Presentation yearly.pptx
An Easy Approach to Kerala Service Rules

Public Participation War Stories

  • 1. Public Participation SUBTITLE: HOW TO COLLECT DIVERSE AND USEFUL INFORMATION MAPD ANNUAL CONFERENCE JUNE 15, 2017 10:30 A.M.
  • 3. Who are we? 3  Michelle Collette, Interim Land Use Director/Town Planner, Town of Groton  Daphne Politis, Principal,Community Circle  Maren Toohill, Planning Administrator/Permit Coordinator, Town of Littleton  Judi Barrett, Executive Director, Plymouth Regional Economic Development Foundation
  • 4. Why are we here?  Public Participation  Before  During  After  Inclusive Planning  The Good, the Bad, and the Ugly 4
  • 6. “Preaching to the Choir” but which choir? 6
  • 7. “Use it up, wear it out, make it do, or do without!” • Needs Survey – mailed to all households with annual census requesting a response from people 60 and older • COA convened six focus groups with 5-6 people in each group • COA Planning Committee worked with EOEA, visited other senior centers, and prepared needs assessment • COA appointed a Feasibility Study Committee 7 Before
  • 8. 8
  • 9. Public Outreach  Town Meeting voted for feasibility study funds to evaluate three public buildings  ADA training for employees and volunteers at Senior Center  COA Director conducted 16 information sessions from January – April 2016 at multiple locations, weekdays, weeknights, and Saturdays  Saturday morning working session (with food!) facilitated by local attorney  Town Meeting voted to fund final design and bid specifications/plans 9 During
  • 10. Why?  Debt-exclusion ballot question defeated at municipal election – 57% no, 43% yes 10 After
  • 13. What makes someone “difficult to reach”?  Too busy  Negative attitude  English is not first language  Comes from non- participatory culture  Difficulty getting there (elderly, youth, low income, minority, people with disabilities) • Provide multiple options, including different times of day, on-line • Clear explanation of purpose, make participation meaningful, built trust • Bilingual materials, interpretation • Work with formal and informal leaders to explain process and purpose of participation • Go to where they are 13
  • 14. Why Bother trying to reach the “difficult to reach” ?  Democratic process implies inclusion  Gain support for planning initiatives  Opportunityfor community building  Excluding members of society leads to marginalization  It’s the right thing to do 14
  • 15. Examples of how to reach “difficult to reach”: Leave Town Hall Neighborhood walk with townofficials Southbridge, MA Making cable TV show withresident voices Holden, MA 15
  • 16. Examples of how to reach “difficult to reach”: Go to where they are Focus Group held in Spanish @ Social Service Agency Southbridge, MA Evening Basketball Game Southbridge, MA 16
  • 17. Examples of how to reach “difficult to reach”: Go to where they are Luncheon, Senior Center Millbury,MA High School: Visioningwith students Amherst,NH 17
  • 18. Examples of how to reach “difficult to reach”: Go to where they are Senior housing Roxbury,MA Pizzeria,popular hang-out place for undocumented Brazilian residents Acton, MA 18
  • 19. Examples of how to reach “difficult to reach”: Provide on-line opportunities Social Media On-line surveys Webpage 19
  • 20. Examples of how to reach “difficult to reach”: Join or create town events Master Planning Booth at town event, Lexington,MA Playback Theater event, Saturday night Southbridge, MA 20
  • 21. Examples of how to reach “difficult to reach”: Join or create town events Feedback stationoutside Crafts Fair Tyngsborough,MA Event held in vacant storefront Southbridge, MA 21
  • 22. Examples of how to reach “difficult to reach”: Recognize cultural and linguistic barriers Interpreters at Publicmeeting Chinatown, Boston, MABi-lingual Meeting flyer Methuen, MA 22
  • 23. Examples of how to reach “difficult to reach”: Targeted invitation to participate Youth representative at Round Table discussions Fall River,MA Focus Group, members of the Indian Community Acton, MA 23
  • 24. Examples of how to reach “difficult to reach”: Make participation meaningful Provide easy to understand information 24
  • 26. 0 26
  • 28. Before  Old, tired, disorganized Zoning Bylaw  Split lots  The Industrial district that couldn’t …  Divided permitting 28
  • 29. Before  Contract & scope 1. Implement master plan land use policies 2. Get Town boards on the same page 3. Work with Zoning Subcommittee 4. Write new Zoning Bylaw 5. Make everyone happy 6. Assumption: 32 meetings 29 Planning Board Prediction: “You’ll never need 32 meetings to do this job.”
  • 30. During  Planning Board- ZBA turf war  Building inspector 30
  • 31. During  Many wars Main Street Mixed uses Gateways Housing Elephant in the room 31
  • 32. After  Zoning passed!  The facelift begins!  So does World War III . . . 32 57 meetings later …
  • 33. After-After  Town Meeting rescinds multifamily use east of downtown  ZBA denies two multifamily special permits because they thought it was too dense, yet the developer met the MF requirements in the zoning district 33
  • 34. The Elephant 34  The Industrial district that couldn’t …  Wegman’s!  Use variance: 670,000 sq. ft. commercial space  382-unit very friendly comprehensive permit