The document discusses the cultural and soft skills of Ukrainians presented at the QA Conference #1 in Ukraine, Kyiv 2019, by Inna Osnach and Kateryna Shepelieva. It highlights various aspects such as communication styles, work ethics, and cultural dimensions compared to other countries, emphasizing the importance of soft skills like creativity, collaboration, and adaptability in effective leadership. It concludes with insights on emotional and cultural intelligence as essential traits for successful leadership in the IT industry.