This document summarizes key points about quality in e-learning from a presentation given by Dr. Tony Bates. It discusses the evolution from e-learning 1.0 to 2.0 with the rise of web 2.0 tools, outlines nine steps for quality online teaching, and examines implications for instructors, learners, and course design. Quality standards must be applied but not impede innovation as new tools enable more learner-centered approaches and development of 21st century skills.