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Submitted By:
Geetu Sharma
Research Scholar
Registration Number:9014
GNA University, Phagwara
Submitted To :
Dr. Varinder Singh Rana
Dean, Department of FOH
GNA University
Phagwara
HAPPINESS AT WORKPLACE: JOB
SATISFACTION AND
ORGANIZATIONAL SUPPORT
Outline
• Introduction
• Happiness at Workplace
• Job Satisfaction
• Employee Performance
• Organizational Support
• Literature Review
Introduction
Performance of organization or company also plays an important role in
determining the success of company (Almatrooshi, Singh & Farouk, 2016;
Kosasih, 2017,2018; Vintila & Nenu, 2015). The measure performance of an
organization or company also reflects how much the ability of organization or
company utilize its human resources.
The importance of human resources then makes organization or company
must be able to determine the goals of organization or company while also
paying attention to achievement of the needs of its employees, especially the
happiness at workplace (Anggraini, 2018; Gavin & Mason, 2004; Kasemsap,
2015).
Therefore, happiness at workplace is an important issue in this study.
Happy employees will work with dedication and totality, which in turn will have
an impact on productivity (Fisher, 2010; Wulandari & Widyastuti, 2014).
Everyone, including employees, always wants happiness in his
life (Diener, 2000). Carr (2004) argues that happiness is related
to the level of individual satisfaction in several domain of life:
family, work, arrangement and affective experience.
Vandenberhge (2011) states that work is one dimension in
increasing happiness. Therefore, work plays a role both
directly and indirectly in increasing individual happiness.
The Great Place to Work Institute also state that work happiness
is influenced by several aspects: trust in the work
environment, self-respect in the workplace and comfort in
the workplace (Fisher, 2010).
There are many factors that are closely related to
employee job satisfaction, In this case, job satisfaction
can be seen from four indicators: (1) response to
work (2) response to colleagues and superiors (3)
response to the work environment (4) response to
reward system (Greenberg & Baron, 2011; Kreitner &
Kinicki, 2012; Luthans, 2010).
Performance is the willingness of individuals or
groups of people to carry out an activity and
complete it according to their responsibilities and
with the expected results. A proportional feedback
system needs to be created to improve employee
performance so that it can be more optimal (Gregory
& Levy, 2012; Mayfield & Mayfield, 2011; Omar, et
al. 2016)
In a study conducted by Haryono (2012), it was
stated that employees need a conducive work
environment to improve their performance.
Without the support of a conducive work
environment, employees will lose motivation. So,
employees expect other benefits from the
company, such as appreciation for work
performance, career development, a harmonious
working atmosphere, and managerial support
(Permarupan, 2012; Omollo, 2015; Njuguna &
Muathe S.M.A., 2016).
Sr.
No.
Authors Paper name and
year
Paper review
1. Achmad
Kosasih
Abdul Basit
Happiness at
workplace: job
satisfaction and
Organizational
support
Proceeding:
international
conference on
business,
education,
innovation &
social sciences
(ICBEISS 2019)
(EISBN: 978-
967-16859-3-8)
Seri Pacific
Hotel, Kuala
Lumpur,
Malaysia
In this study, Happiness in the workplace is a very
important issue since it can affect dedication and
Productivity of employees.
The study has been conducted in local water
supply utility (PDAM) is one of the local
government owned enterprise in Indonesia. That
engaged in the distribution of clean water for the
people.
Using quantitative and qualitative approaches
this research is explanatory and uses survey
Methods and in-depth interviews.
 The sample of this study was 135 respondents.
 Six hypothesis namely H1 ,H2,H3,H4,H5 and
H6 were formulated in this research.
Sr.
No.
Authors Paper Name and
Year
Paper Review
H1 Job satisfaction has significant relationship
with happiness at workplace
H2 Job satisfaction has significant relationship
with employee performance
H3 Job satisfaction has significant relationship
with organizational support
H4 Employee performance has significant
relationship with happiness at work
H5 Organizational support has significant
relationship with happiness at workplace
H6 Organizational support has significant
relationship with employee performance
 Regression Analysis has been used in this paper
The results that obtained are positive with a
significance value of 0.0000 of all tested
hypotheses. Only three hypotheses do not get a
value of 0.0000: H1, H5 and H6.
However, the three hypotheses can still be said to
be significant because p < 0.05.
Sr.
No.
Authors Paper Name and
Year
Paper Review
The three hypotheses are in the hypothesis
related to happiness.
That is, happiness in workplace does not only
come from job satisfaction, organizational
support, and employee performance, but can also
be sourced from other variables not included in
this study.
 Afifah, A. and Maria Tielung. (2014). “Reward and Workplace Environtment on
Employee Performance at Faculty of Economics & Business Sam Ratulangi
University". Jurnal EMBA, 2(4), 626-633.
 Al Salman, Walid & Zubair Hassan. (2014). "Impact of Effective Teamwork on
Employee Performance". International Journal of Accounting and Business
Management, 4(1), 74-85.
 Almatrooshi, Bashaer, Sanjay K. S. and Sherine F.. (2016). "Determinants of
Organizational Performance: A Proposed Framework”. International Journal of
Productivity and Performance Management, 65(6), 844-859.
 Al-Omari, Khaled and Haneen Okasheh. (2017). “The Influence of Work
Environment on Job Performance: A Case Study of Engineering Company in
Jordan”. International Journal of Applied Engineering Research, 12(24), 15544-
15550..
 Anggraini, Rini. (2018). "Hubungan Kepuasan Kerja terhadap Kebahagiaan di Tempat
Kerja pada Karyawan PT. Pos Indonesia Pekanbaru". PSYCHOPOLYTAN (Jurnal
Psikologi), 2(1), 28-35.
 Arsid, Ida Widianingsih, Heru Nurasa, Entang Adhy Muhtar. (2019). “Public Value in
Clean Water Management at the Local Water Supply Utility (PDAM) Tirta Kerta
Raharja (TKR)”. Journal Government and Civil Society, 3(1), 79-91.
 Bakan, Ismail, Tuba Buyukbese, Burcu Ersahan and Buket Sezer. (2014). “Effects of Job
Satisfaction on Job Performance and Occupational Comitment”. International Journal
of Management & Information Technology, 9(1), 1472-1480.
 Carr, A. (2004). Positive Pscyhology: The Science of Happiness and Human Strengths.
New York: Routledge.
 Changgriawan, Garry Surya. (2017). "Pengaruh Kepuasan Kerja dan Motivasi Kerja
terhadap Kinerja Karyawan di One Way Production". AGORA, 5(3), 1-7.
 Chattopadhyay, Utpal and Pragya B. (2017). “Effects of Changing Business
Environment on Organization Performance: The Case of HMT Watches Ltd.” South
Asian Journal of Business and Management Cases, 6(1), 36-46.
 Diener, E. (2000). “Subjective Well-Being: The Science of Happiness and A proposal
For aNational Index”. American Psychologist, 55(1), 34-43
 Rivai, V., dkk. (2011). Corporate Performance Management: Dari Teori ke
Praktek. Bogor: Ghalia Indonesia.
 Saharuddin and Sulaiman. (2016) . " Effect of Promotion and Compensation
Toward Working Productivity Through Job Satisfaction and Working Motivation of
Employees In The Department of Water & Mineral Resource Energy North Aceh
District”. International Journal of Business and Management Invention, 5(10), 33-
40.
 Salas-Vallina, Andres, Joaquin Alegre and Rafael Fernandez Guerrero. (2018).
"Happiness at Work in Knowledge-Intensive Contexts: Opening the Research
Agenda". European Research on Management and Business Economics, 24(3),
149-159.
 Saputro, Jeffry. (2015). "Strategi Peningkatan Kepuasan Kerja Karyawan pada PT.
Taman Sriwedari”. AGORA, 3(1), 510-513.
 Stucke, Maurice. (2013). “Is Competition Always Good?” Journal of Antitrust
Enforcement, 1(1), 162-197. DOI: https://doi.org/10.1093/jaenfo/jns008
 Vandenberghe, Christian. (2011). “Workplace Spirituality and Oganizational
Commitment: An Integrative Model”. Journal of Management, Spirituality and
Religion, 8(3), 211-232.

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  • 1. Submitted By: Geetu Sharma Research Scholar Registration Number:9014 GNA University, Phagwara Submitted To : Dr. Varinder Singh Rana Dean, Department of FOH GNA University Phagwara HAPPINESS AT WORKPLACE: JOB SATISFACTION AND ORGANIZATIONAL SUPPORT
  • 2. Outline • Introduction • Happiness at Workplace • Job Satisfaction • Employee Performance • Organizational Support • Literature Review
  • 3. Introduction Performance of organization or company also plays an important role in determining the success of company (Almatrooshi, Singh & Farouk, 2016; Kosasih, 2017,2018; Vintila & Nenu, 2015). The measure performance of an organization or company also reflects how much the ability of organization or company utilize its human resources. The importance of human resources then makes organization or company must be able to determine the goals of organization or company while also paying attention to achievement of the needs of its employees, especially the happiness at workplace (Anggraini, 2018; Gavin & Mason, 2004; Kasemsap, 2015). Therefore, happiness at workplace is an important issue in this study. Happy employees will work with dedication and totality, which in turn will have an impact on productivity (Fisher, 2010; Wulandari & Widyastuti, 2014).
  • 4. Everyone, including employees, always wants happiness in his life (Diener, 2000). Carr (2004) argues that happiness is related to the level of individual satisfaction in several domain of life: family, work, arrangement and affective experience. Vandenberhge (2011) states that work is one dimension in increasing happiness. Therefore, work plays a role both directly and indirectly in increasing individual happiness. The Great Place to Work Institute also state that work happiness is influenced by several aspects: trust in the work environment, self-respect in the workplace and comfort in the workplace (Fisher, 2010).
  • 5. There are many factors that are closely related to employee job satisfaction, In this case, job satisfaction can be seen from four indicators: (1) response to work (2) response to colleagues and superiors (3) response to the work environment (4) response to reward system (Greenberg & Baron, 2011; Kreitner & Kinicki, 2012; Luthans, 2010).
  • 6. Performance is the willingness of individuals or groups of people to carry out an activity and complete it according to their responsibilities and with the expected results. A proportional feedback system needs to be created to improve employee performance so that it can be more optimal (Gregory & Levy, 2012; Mayfield & Mayfield, 2011; Omar, et al. 2016)
  • 7. In a study conducted by Haryono (2012), it was stated that employees need a conducive work environment to improve their performance. Without the support of a conducive work environment, employees will lose motivation. So, employees expect other benefits from the company, such as appreciation for work performance, career development, a harmonious working atmosphere, and managerial support (Permarupan, 2012; Omollo, 2015; Njuguna & Muathe S.M.A., 2016).
  • 8. Sr. No. Authors Paper name and year Paper review 1. Achmad Kosasih Abdul Basit Happiness at workplace: job satisfaction and Organizational support Proceeding: international conference on business, education, innovation & social sciences (ICBEISS 2019) (EISBN: 978- 967-16859-3-8) Seri Pacific Hotel, Kuala Lumpur, Malaysia In this study, Happiness in the workplace is a very important issue since it can affect dedication and Productivity of employees. The study has been conducted in local water supply utility (PDAM) is one of the local government owned enterprise in Indonesia. That engaged in the distribution of clean water for the people. Using quantitative and qualitative approaches this research is explanatory and uses survey Methods and in-depth interviews.  The sample of this study was 135 respondents.  Six hypothesis namely H1 ,H2,H3,H4,H5 and H6 were formulated in this research.
  • 9. Sr. No. Authors Paper Name and Year Paper Review H1 Job satisfaction has significant relationship with happiness at workplace H2 Job satisfaction has significant relationship with employee performance H3 Job satisfaction has significant relationship with organizational support H4 Employee performance has significant relationship with happiness at work H5 Organizational support has significant relationship with happiness at workplace H6 Organizational support has significant relationship with employee performance  Regression Analysis has been used in this paper The results that obtained are positive with a significance value of 0.0000 of all tested hypotheses. Only three hypotheses do not get a value of 0.0000: H1, H5 and H6. However, the three hypotheses can still be said to be significant because p < 0.05.
  • 10. Sr. No. Authors Paper Name and Year Paper Review The three hypotheses are in the hypothesis related to happiness. That is, happiness in workplace does not only come from job satisfaction, organizational support, and employee performance, but can also be sourced from other variables not included in this study.
  • 11.  Afifah, A. and Maria Tielung. (2014). “Reward and Workplace Environtment on Employee Performance at Faculty of Economics & Business Sam Ratulangi University". Jurnal EMBA, 2(4), 626-633.  Al Salman, Walid & Zubair Hassan. (2014). "Impact of Effective Teamwork on Employee Performance". International Journal of Accounting and Business Management, 4(1), 74-85.  Almatrooshi, Bashaer, Sanjay K. S. and Sherine F.. (2016). "Determinants of Organizational Performance: A Proposed Framework”. International Journal of Productivity and Performance Management, 65(6), 844-859.  Al-Omari, Khaled and Haneen Okasheh. (2017). “The Influence of Work Environment on Job Performance: A Case Study of Engineering Company in Jordan”. International Journal of Applied Engineering Research, 12(24), 15544- 15550..
  • 12.  Anggraini, Rini. (2018). "Hubungan Kepuasan Kerja terhadap Kebahagiaan di Tempat Kerja pada Karyawan PT. Pos Indonesia Pekanbaru". PSYCHOPOLYTAN (Jurnal Psikologi), 2(1), 28-35.  Arsid, Ida Widianingsih, Heru Nurasa, Entang Adhy Muhtar. (2019). “Public Value in Clean Water Management at the Local Water Supply Utility (PDAM) Tirta Kerta Raharja (TKR)”. Journal Government and Civil Society, 3(1), 79-91.  Bakan, Ismail, Tuba Buyukbese, Burcu Ersahan and Buket Sezer. (2014). “Effects of Job Satisfaction on Job Performance and Occupational Comitment”. International Journal of Management & Information Technology, 9(1), 1472-1480.  Carr, A. (2004). Positive Pscyhology: The Science of Happiness and Human Strengths. New York: Routledge.  Changgriawan, Garry Surya. (2017). "Pengaruh Kepuasan Kerja dan Motivasi Kerja terhadap Kinerja Karyawan di One Way Production". AGORA, 5(3), 1-7.  Chattopadhyay, Utpal and Pragya B. (2017). “Effects of Changing Business Environment on Organization Performance: The Case of HMT Watches Ltd.” South Asian Journal of Business and Management Cases, 6(1), 36-46.  Diener, E. (2000). “Subjective Well-Being: The Science of Happiness and A proposal For aNational Index”. American Psychologist, 55(1), 34-43
  • 13.  Rivai, V., dkk. (2011). Corporate Performance Management: Dari Teori ke Praktek. Bogor: Ghalia Indonesia.  Saharuddin and Sulaiman. (2016) . " Effect of Promotion and Compensation Toward Working Productivity Through Job Satisfaction and Working Motivation of Employees In The Department of Water & Mineral Resource Energy North Aceh District”. International Journal of Business and Management Invention, 5(10), 33- 40.  Salas-Vallina, Andres, Joaquin Alegre and Rafael Fernandez Guerrero. (2018). "Happiness at Work in Knowledge-Intensive Contexts: Opening the Research Agenda". European Research on Management and Business Economics, 24(3), 149-159.  Saputro, Jeffry. (2015). "Strategi Peningkatan Kepuasan Kerja Karyawan pada PT. Taman Sriwedari”. AGORA, 3(1), 510-513.  Stucke, Maurice. (2013). “Is Competition Always Good?” Journal of Antitrust Enforcement, 1(1), 162-197. DOI: https://doi.org/10.1093/jaenfo/jns008  Vandenberghe, Christian. (2011). “Workplace Spirituality and Oganizational Commitment: An Integrative Model”. Journal of Management, Spirituality and Religion, 8(3), 211-232.