The document outlines the seven steps of the research process: 1) defining the research problem, 2) reviewing literature, 3) formulating hypotheses, 4) preparing the research design, 5) data collection, 6) data analysis, and 7) interpretation and report writing. It then focuses on defining the research problem, which is the first step. It discusses identifying the research problem, guidelines for finding a research question, sources of problems, criteria for selection, and techniques for identifying the specific research problem through inductive and deductive reasoning.