resume
- 1. BIMAN MANDALBIMAN MANDAL Gitanjali Residence 19A, Banamali Ghosal Lane, Fl No.2B, Kolkata – 700034 Behala, opposite: - James Long Clinic (Private) Limited Contact: +91 9836368619; Email: [email protected] IT PROFESSIONALIT PROFESSIONAL Seeking challenging assignments in an organization that provides me ample opportunity to explore & excel in the field of IT, while carving out the niche for personal, professional as well as organizational goals. PROFILEPROFILE Competent & result oriented IT professional having around 11 years of extensive experience; Working as Manager IT System with Trisys Communication (p) Ltd. Maintaining data backup, data security & a virus free environment. Generating periodic system related reports and adapt at assembling, installing, configuring, upgrading, troubleshooting and maintaining various types of computer hardware, software, servers and peripherals. Comprehensive understanding of networking concepts pertaining to LAN and WAN, IT communication, Storage, Networking, IT Security and maintenance in multi-platform environments. Evaluating vendors and negotiating the price, delivery schedule and terms and conditions. Provide IT support for desktops, laptops, printer and other devices. License management, verification and modification TECHNICAL PROFICIENCIESTECHNICAL PROFICIENCIES System Administration & Networking Windows server 2008R2 Active directory, Configuration., DNS,WINS,DHCP, FTP, Group Policies ,Troubleshooting OS Win 2003/2008/2012,FileServer Management, Manage Active Directory, Craete new User in Domain ,Provide file folder permission, Implement Disk quota for every user, Maintence of Backup & Antivirus Server. .Exchange server 2007 configuration & firewall configuration. Operating & Messaging Systems Microsoft Windows Server 2008 R2/2012, Microsoft, Windows 7 & 8, 10 Microsoft Exchange Server, Apple products. PROFESSIONAL EXPERIENCEPROFESSIONAL EXPERIENCE TRISYS COMMUNICATIONS (P) LTD Manager IT Systems Augest-12 to Present Planning, implementing, restoring and maintaining a domain environment through active directory Implementing backup and restore using Microsoft Backup Utility Setting up Exchange 2007 infrastructure in the already existing Windows environment Creating recipients, Mailbox, storage group and policies. Security and availability of infrastructure, servers and services. Server Maintenance, Backups, Performance Audit, Logging and Monitoring Handle all Network & System operations including firewalls, antivirus, email archiving, Work extensively with Windows 7, Windows Server 2008 R2, Active Directory, Group Policy and Microsoft Exchange, ISA Server Windows server, MAC OS 9 & X, Exchange, Symantec Antivirus, Watch Guard firewall products, PC & Apple hardware.
- 2. Understanding of various cloud technologies & architecture as well as on premises Experience in ISA server 2006 & Exchange Server 2007 Installation and configuration Administration and troubleshooting of Exchange 2007Servers Create, Modify and Deleting User Mailboxes and Group Accounts Installing Service Packs and Patching Improvements. REMAC REALTY (INDIA) LIMITED Assistant System Manager Jul - 11 to Mar-12 Running the IT Department on a day to day basis, supervising three full time employees and reporting to the Divisional System Head Contacting and liaising with regard to all issues with Branch Offices for the designated installations Configuring and maintaining 2008 Active Directory, IIS 6.0, MS Proxy 2.0 servers serving 72 users Creating Database accounts and Backup / Restore Procedures Installation and maintenance of IIS web server and creating FTP Planning and implementation of backup/restore policy on Tape drive Managing and configuring Symantec antivirus servers Purchase of office equipment by getting quote and negotiating the price by keeping the Quality and Service of the Vendor; Vendor creation in case of new vendor. INFOSERVICES Mar - 10 to Jun - 11 Server Engineer Successfully installed 2000, 2003, Linux in IBM 225, 226, E-series, X-series Server and Configured RAID-1 & RAID-5. Taking daily backup & restore by the Linux Veritas Server, installing Veritas Client on 2000 Server& connecting that Server with the Veritas Server for backup. Backup Maintaince. Initiating daily export from the Application Servers, unlocking the user account from AIX Server and configuring SFTP in Window Server. Database administration and maintenance and checking the database for the accuracy of Reports. Installing Windows 2003 ,Windows 2008, AS4 and RHEL5(WITH LVM) in the servers and configuring them with server Raid levels(1/5) and hot spare as and when necessary Worked with IBM X series server which includes X225, X226, X3650, X3850 and X3850 M2 etc. Troubleshoot the hardware problem and give the solution User management (AIX,LINUX,ORACLE,WINDOWS) which includes changing password, unlocking users, managing account expiration date Installation and configuration of Verities Netbackup Server / Client, Creating volume pool, backup policy,backup restore, double tape backup, backup automation,multistream backup policy creation, error troubleshooting , media management in Tape Library, media insertion and removing etc. Maintaining Patch management and systems updating. TOLL (INDIA) LOGISTICS PVT LTD Mar 07- to Jun-09 IT Executive – East Spearheading efforts across in dealing with troubleshooting and being the source of contact for all queries pertaining to the same Dealing with troubleshooting by making compatible necessary modification in the Operating System, encountered during installation, licensing, working, updating of software Entrusted with providing technical support through Remote Management, Chat and other facilities Expertise and hands on experience on applications as in Laptop and Client Server Applications Responsible for design & implementation of corporate backup, disaster recovery and redundancy procedures & providing technical support on network design, setup & maintenance TEAM COMPUTERS PVT LTD Jan 05-Mar 07 Customer Support Engineer & Project Handling Responsible for handling the first level of escalated Calls Handled some important clients of Kolkata Branch like ESPN Star Sports, BNP Paribas Bank Manpower, Bacardi, Kanoria Chemicals, Wilco Ship Management, Prometric, and NYK INDIA Accountable for Installing Windows 2003 Standard Server with RAID Configuration
- 3. PROGRESSIVE INFOTECH (P) LTD Sep 04-Dec 04 Customer Support Engineer SUNSHINE INFOCOM PVT LTD Mar 02-Aug 04 Customer Support Engineer EDUCATIONAL & PROFESSIONAL CREDENTIALSEDUCATIONAL & PROFESSIONAL CREDENTIALS B.SC; 1999 Burdwan University DIPLOMA IN SOFTWARE TECHNOLOGY; 2001 CMC, Park Street MCSE TRAINING; 2004 IIHT CCNA TRAINING; 2004 IIHT CERTIFICATIONSCERTIFICATIONS Microsoft certified professional (Windows 2000 server) CCNA (Cisco Certified Network Associate). Dell Certified Systems Expert Date of Birth: 3rd February 1978 Languages Known: English, Bengali & Hindi Permanent Address: 19A, Banamali Ghosal Lane, Fl No.2B, Kolkata – 700034 Passport: valid passport