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Unable to file using SA online – claim for reasonable excuse
1

Name of taxpayer

2

UTR of taxpayer

Reason for claiming reasonable excuse:
3 Failure to file online due to an IT issue

(S118(2) TMA 70 refers)

Yes
No

4

Failure to file online due to a non-IT issue
(S93 or S93(A) TMA 70 refers)

Reason for filing on paper:
5 Is a copy of any error message attached?

Yes
No
Yes
No - If no, question 6 needs
to be completed

6

Please explain why a return could not be
filed online

7

What was the date when you tried to file
the particular return online
or
realised that it could not be filed online

8

Which software product are you using?

9

Date of claim

10

Agent's name

11

Agent's contact details and address

12

Agent's client reference

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Sa reasonable excuse

  • 1. Unable to file using SA online – claim for reasonable excuse 1 Name of taxpayer 2 UTR of taxpayer Reason for claiming reasonable excuse: 3 Failure to file online due to an IT issue (S118(2) TMA 70 refers) Yes No 4 Failure to file online due to a non-IT issue (S93 or S93(A) TMA 70 refers) Reason for filing on paper: 5 Is a copy of any error message attached? Yes No Yes No - If no, question 6 needs to be completed 6 Please explain why a return could not be filed online 7 What was the date when you tried to file the particular return online or realised that it could not be filed online 8 Which software product are you using? 9 Date of claim 10 Agent's name 11 Agent's contact details and address 12 Agent's client reference