The document summarizes the sales process of Allen Specialty Company, a manufacturer of pens, pencils, and stationery. The company operates sales offices across six districts with 82 salespeople. Sales promotion plans are developed and presented to sales staff and key dealers to coordinate national advertising. One sales manager complained that the training sessions during the busy holiday period wasted time and impacted productivity, but the sales promotion manager explained the importance of the trainings for staying aligned with company strategy and market conditions.