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Schools as Innovation Drivers
             manor.govfresh
Richie Escovedo, @vedo | Mansfield ISD, @mansfieldisd
Schools: A crucial component for your
engaged citizens




                                                 If Social Media is simply
                                                 people having online
                                                 conversations...
 http://www.flickr.com/photos/goodfeeling/4580555020/
Schools: A crucial component for your
engaged citizens

   ...then public school districts
        should be conversing via
                   Social Media.
Schools: A crucial component for your
engaged citizens
                                               School Districts can leverage
                                               social media tools to

                                               • strategically listen;
                                               • better engage communities in
                                                 meaningful conversations; and
                                               • help make informed decisions
                                                 for programs and procedures

 http://www.flickr.com/photos/herculie/2370039001/
Engaged citizens and their schools



                     Social Media and a
                     public school district
                     Mansfield ISD
Social Media and Mansfield ISD
District Blog




   http://yourmansfieldisd.blogspot.com/
Twitter




   @mansfieldisd
Facebook




  http://www.facebook.com/mansfieldisd
http://www.youtube.com/misdtv
Photo Galleries




  http://www.mansfieldisdpics.smugmug.com/
Case Studies
Case #1: Don't Fear the Blog
                   A school district blog can
                   provide a place where parents,
                   students, staff and the public
                   can read some of the latest
                   news, thoughts, and
                   information from school district
                   leadership and engage in
                   respectful dialogue.
Case #1: Don't Fear the Blog
                    District proposed
                    constructing a new
                    auditorium and
                    professional
                    development center.

                    The blog was used to
                    initiate the conversation.

                    Four posts received 96
                    comments.
Case #1: Don't Fear the Blog
                    District proposed
                    establishing an
                    orchestra program.

                    The blog was again
                    used to initiate the
                    conversation.

                    One post on the topic
                    received 135 comments.

                    Works in tandem with
                    other communication
                    channels.
Case #1: Don't Fear the Blog
                    District uses the blog as
                    a way to pull back the
                    curtain on decisions,
                    engage in thoughtful
                    dialogue with the
                    community, share
                    relevant and timely
                    information, and
                    hopefully display a little
                    personality.
Case #2: Facebook and the District

                       The MISD Facebook page

                       • two-way communication
                       channel to share timely
                       information and news;

                       • listening outpost to
                       monitor conversations
                       about the District and
                       schools; and

                       • customer-service
                       platform.
Case #2: Facebook and the District
 Rules are in place to provide
 guidance for community on what
 is and is not allowed on the page.
Case #2: Facebook and the District


 • Started in August, 2009
 • September, 2009 the Page had
 over 400 “Fans.”
 • September, 2010 the Page has
 over 3,400 “Likes” (people that
 have connected the District to
 their profiles)
 • Growth in interactions continues
Case #2: Facebook and the District

  Considerations:
  1. Formal vs. informal
     (it’s ok to be human)
  2. Need a thick skin
  3. If in doubt, remove posting
  4. Pay attention to
     commentary
  5. Early-warning for issues
  6. Responses often equally
     (or more) important for
     others to see
Questions?




http://www.flickr.com/photos/87765855@N00/3105128025/
Contact
Richie Escovedo
Director of Media and Communications
Mansfield Independent School District

E-mail: richie.escovedo@gmail.com
Twitter: http://twitter.com/vedo
Blog: http://nextcommunications.blogspot.com
LinkedIn: http://www.linkedin.com/in/rescovedo

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Schools and Social Media -- Manor GovFresh

  • 1. Schools as Innovation Drivers manor.govfresh Richie Escovedo, @vedo | Mansfield ISD, @mansfieldisd
  • 2. Schools: A crucial component for your engaged citizens If Social Media is simply people having online conversations... http://www.flickr.com/photos/goodfeeling/4580555020/
  • 3. Schools: A crucial component for your engaged citizens ...then public school districts should be conversing via Social Media.
  • 4. Schools: A crucial component for your engaged citizens School Districts can leverage social media tools to • strategically listen; • better engage communities in meaningful conversations; and • help make informed decisions for programs and procedures http://www.flickr.com/photos/herculie/2370039001/
  • 5. Engaged citizens and their schools Social Media and a public school district Mansfield ISD
  • 6. Social Media and Mansfield ISD
  • 7. District Blog http://yourmansfieldisd.blogspot.com/
  • 8. Twitter @mansfieldisd
  • 11. Photo Galleries http://www.mansfieldisdpics.smugmug.com/
  • 13. Case #1: Don't Fear the Blog A school district blog can provide a place where parents, students, staff and the public can read some of the latest news, thoughts, and information from school district leadership and engage in respectful dialogue.
  • 14. Case #1: Don't Fear the Blog District proposed constructing a new auditorium and professional development center. The blog was used to initiate the conversation. Four posts received 96 comments.
  • 15. Case #1: Don't Fear the Blog District proposed establishing an orchestra program. The blog was again used to initiate the conversation. One post on the topic received 135 comments. Works in tandem with other communication channels.
  • 16. Case #1: Don't Fear the Blog District uses the blog as a way to pull back the curtain on decisions, engage in thoughtful dialogue with the community, share relevant and timely information, and hopefully display a little personality.
  • 17. Case #2: Facebook and the District The MISD Facebook page • two-way communication channel to share timely information and news; • listening outpost to monitor conversations about the District and schools; and • customer-service platform.
  • 18. Case #2: Facebook and the District Rules are in place to provide guidance for community on what is and is not allowed on the page.
  • 19. Case #2: Facebook and the District • Started in August, 2009 • September, 2009 the Page had over 400 “Fans.” • September, 2010 the Page has over 3,400 “Likes” (people that have connected the District to their profiles) • Growth in interactions continues
  • 20. Case #2: Facebook and the District Considerations: 1. Formal vs. informal (it’s ok to be human) 2. Need a thick skin 3. If in doubt, remove posting 4. Pay attention to commentary 5. Early-warning for issues 6. Responses often equally (or more) important for others to see
  • 22. Contact Richie Escovedo Director of Media and Communications Mansfield Independent School District E-mail: [email protected] Twitter: http://twitter.com/vedo Blog: http://nextcommunications.blogspot.com LinkedIn: http://www.linkedin.com/in/rescovedo