Knowledge Media - SUSE
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This document summarizes Julie's experience working with Cornerstone, an organization that supports people with disabilities in finding and maintaining employment. Julie struggled for many years to find work due to losing confidence and self-esteem from her medical condition. Through Cornerstone's supported employment program, Julie was able to gain a part-time job at Balhouise Care Home where she received coaching and continued support. This helped Julie rebuild her self-confidence and she has been thriving in her new role.
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Knowledge Media - SUSE
- 2. Integration Developer Interactive Developer Interactive Designer Media Manager Knowledge Manager
- 3. Leading IRISS’s knowledge management work ! Advising on the use of technology and new media
- 4. We know about the legal side of things: ! ‣ copyright ‣ licensing ‣ data protection ‣ ethical matters
- 5. We design and build: interactive learning materials
- 7. We design and build: web-based publications !
- 9. We design and build: websites !
- 10. mindreel.org.uk
- 11. We support and encourage the use of web-based tools for communication and knowledge sharing ! (commonly known as social media)
- 13. We have skills in ‣ audio ‣ video ‣ video storytelling
- 14. Underpinned by…
- 15. Knowledge Management Strategy ! ! …will enable people involved with social services to use knowledge of what works to deliver the best quality care and support…
- 16. …many forms of knowledge ! ! • • • • • experience of practitioners, people who use services and carers examples of how others have solved problems user and carer perspectives summaries of research evidence practitioner experience and wisdom
- 17. The role of personal storytelling in practice IRISS Insight No 23
- 18. Storytelling influences change - at individual practice level and at organisational level
- 19. Listening to stories can lead to better person-centred care and improved services
- 20. Hearing personal stories engenders greater ★ understanding ★ empathy ★ reflection !
- 21. Benefits the teller as it can ! ★ empower ★ encourage personal growth ★ build resilience
- 22. Ethical issues telling stories can be demoralising and disempowering for the teller
- 23. SUSE Scottish Union of Supported Employment
- 24. Worked with and planned the stories with SAMH Cornerstone RNIB Capability Scotland
- 25. It’s all in the planning… IRIS S Me dia ( SUS www E Di .iriss gital FIlm .o Stor ing S y Pro rg.uk) ched ject ule Con ta c ts Set u p Loca : John.B tion: o Joy the@co ce.C halm rnerston Balh e. ousi ers@ e http: balh org.uk ousi //ww Monkba D a te ecar r w arbr e.co oath .balhou ns Care .uk M Hom / siec are.c anag e, 14 Time o.uk Mon er. T 12 A /view el 01 pril 2 kbar -care 241 ns D 013 8717 rive, -hom Back 13. Arb 10.3 e-ba grou roath 0 (0 lhou nd 8 :4 0 , DD sie-m Trai 11 onkb n fro Julie arns 2DS. m G Pert -care lasg is 49 -hom ow Q and e- ueen has She Stre an a was et - A utoim ma d rbro mu n e red ath) e dis unda Emp ease nt fro loyer (sys m he s and tema r last secu have be tic lu job w en ve re em pus e ith an ry re ploym rthym lucta optic She ent. atosi nt to had al co s) take appli mp a her ed fo ny ba on in r ove sed i She any r 40 n Du bega capa posit ndee n to city a ions . lose nd sh witho her s She e str ut su elf co joine uggle cces nfide d p ro v d to s. nce, ision the wor try and kcho , by t had he d ice p very .e.a. Julie low e from rogram h m steem her work ad alway local e, after . place s wa being jobc n me n p ro v entre refe t was ted to w i d e r, rred in A Balh o onto rb ro a ousi arranged rk in a ca the th. e Ca terin by h Corn The g or re ltd er em e r s to place . ploym kitchen ne me n t dur ● J type ent c ation ulie w of e o-ord was nv ould inato ag wo g r with ironment ● S rking en o in for reed: ,so a loc 3 v h al ca a ● s e contin ironment shifts a w re ho . ued uitab eek t me to o see offer ly impres underta how ed Ju ke th sed t ● S she e pla he st lie a woul he co ce af fu d cop revie ntinues ll time po f team, to ment for e wit to re a pe w me sition the h he ceive r e r new eting Impa supp , which s xtent tha iod of 6 w s bei ct he h t the ng h ort th eeks as man eld w , r ● J a ith cl ough the since a ulie’s ccep ger of th ient a work ● h conf te e ho nd m c id e me anag hoice pr d. ● s r family ence an o g ra er of and d sel he is mme the fri f now hom ,with back ends hav esteem h The e. regu e no to th Balh lar ticed ave rece e che o u si e conti ived a re grou ery, nue a mu ma bubb to p suita ch w ly, pe rkable d ble e support has a ve elcom if rson ry po the p mp l o e bo she ference ymen sitive ro g ra ost was a We w m t opp p re v ortun me by o ttitude to ould iousl ff ities, like t y. to cl ering pla employin o film ients ceme g pe We w Julie o who tellin i have nts and, ple with - but ll be filmi g he a d wher show it wo ng in r sto ry as a u atmo n com e appr isability, well an op sphe ld be goo care ho mitm goin m re . d to ent a riate, offe d g ab get s e so we nd p out h o me oten ring er wo gen need to b tial eral rk. e sen shots sitive insid e an to the p d ou tside rivacy of t in or der t he reside o cap n 1 ture ts the Loca tion Shoo t sum ing plan mary
- 26. ● Wh s Care a nksbarn sie Mo Juli t mes Balhou r an optical sag e? me ere at g h e d Ho e fo ● workin o yo n Care Dunde dant.’ onkbar and I’ve been is I worked in n Wa u h usie M m Julie e redu h ave s th Balho s mad efore t t for p ro i e - ‘I’ ut wa it. B Julie a oth b too b gra s the f thing lik d I really love some that jo mm irst er e Julie: ths an t 1 . I liked ● e? time Sho mp rd years r x mon x o [pro How loye reco Home f t company for be you e lm and fi rs a imp Sho en her t. how mp to d bou ymen orta instrum t 3 telling mplo ma loye o it julie t em to find e ny o d so with nt is C ploy ry. uggled sto me out the o rn at I str ing one Co rs] work? After th rne erston thr out of Jul you rsto oug e in ie B ng were e audio ill be ne] h th sup Th w lo eck 0)? ● Ho e w ing w por et, tions (4 record o rk ting Cor r? applica cho you ● counte ner any job d as a i use w m ou en ily? the s to Wh ● Ho ks did y ver for our fam em ne at is etbac and y oice-o v ploy n you (2 & s and s Co e o hots ultie ● e r? rn e job hav at diffic e m] other s Tel [w rsto ● Wh to find a and self este l me ould ne? nability e 3) you i fidenc [aim ab act did of con out s to t loss at imp jobs? by m find red Con ● Wh pt to talk abou dition to e u on any [prom ith this c pe ce the rstone ● ople eople w ’s in ver How ult for p wit y v diffic do h d high olvem hy is it tone [Wo e isab leve ● W orners e rkin s it wo with C ilitie ls o nt with iden ouch g cl rk? f ex s] you in t ? ). o put clus the w app tify ap osely w ramme ● Wh EA in Arbroath o ion p ro ro a e prog ith t with rkcho p ch t choic (via D ● e work in th ice o a riate w he pe bout th a ] llow pr o Wh o e w ou feel al’ job? a ea rk pla ple we ? o rk o g ra m at did y it wasn’t a ‘re ch i ould be [CV t supp cem plac sup m ● Wh ink ment w ndiv , o th e e e? lace [diff interv rt is o idua ents fo port, c [did she xpe he worp iew ffer e re r ea a re ri e n where t l to of e nce rs ced c ach choice ● be skills, d? ieve h pers and p ou have y twe s How on ote the ● DId en orting ma an n ir g Sup o ? ny p oals d take tial em ● por ut ben eek]. it begin eop pl .] a p ted Wh efits How did r 3 shifts per w le a s? ● an ers oyers y do t fo d U - rol re s few day ona w we [promp he first e o nsu upp ● lise e ne ound t f th ppo d orte Wh ed w you f rted e sup d (2 at a sup out ho Mo p por ll me ab re t 50) ● ● Te t se he dule ort wo ? ment? ben lace rvic Are rke s] tone)? efits as the p es a the r] s] rners ng w opp job to nd How lo from Co ported Module ● em ortu wor op pport ( Sho up su ploy p ker nitir nd Uns t 4 elp and ● s su e rs s ar ortunit ported a need h of Is th ch a e lim ies r Did you between Sup anager] em ● e m e si s C Sho ited estri ploy are Hom ference tua one [dif cted t 5 ] pport? and C ing tion e su tone rsto Jul to peo imp o receiv with Corners out ie i ne? par ple s ob with ntinue t n th Sho ro v ticu this j ou co eeting like y m ing e k t 6 lar d hold ● Do pt for regular Jul / ar itch get an sec Jul to ie? e e en ie e tors [prom anaged mp Sho goi ? [p ithe have m loye t 7 ng ro b u would r ar k yo rs b abo Joy e w rivi you thin eco ut h ce het ng ● Do mi n and her er w or l ob? rstone? g m Ju Corne ll time j eav ork Joy ent fu o re lie ing erman flex talk ce e p wo and ow hav ible ing rk d you n Ju , m ? (ou ● An is job? lie ayb tsid bout th wal e in t bit a e h kin bes Jo om b? g th at’s the yce e) g the jo t] ● Wh rou ’s o ou like i ce gettin gh [why y ffic h ] ged sin hom chan ly self ple wit e? eo life ibb e mploy p as your esteem and b ways h lf tant to e In what r regaining se re reluc a ● t fo ers who [promp employ ave for h do you essage What m ition? ● nd your co lie. like Ju ) people anager in supporting e M with a re Hom usie Group people and, o ploying ers (Ca o em f Balh halm ements o have ttitude t oyce C lk about role o ng plac h J ri e a positiv ramme by offe ies, to clients w ● Ta it s a very g Shot 2 roup ha upport the pro ment opportun g lhousie o s loy “The Ba and continue t suitable emp ill g y, audio w The , offerin isabilit d ate al” d as ppropri potenti be use where a ent and or -over f ommitm voice shown c 4 & 5) shots ( 2 3
- 27. Journeys Back into Work the video stories content.iriss.org.uk/journeys