1© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Collaborative Workplace
Ricardo Ogata
Cloud Collaboration Sales Lead – Latin America
2© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Today
Interdependent work
Flexible, agile teams
Team from anywhere
Work with employees, partners, and
customers
Past
Individual work
Fixed, long-term teams
Team in the office
Work mostly with employees
The Way We Work Has Changed
3© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Align Business and IT Strategy
How do I…
How do we allow for
maximum productivity
anywhere, on any device?
How do I
ensure security
and compliance?
How do we enable
better real-time
knowledge sharing?
How do I support
business continuity,
growth, and innovation?
4© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Collaboration Evolution
A Strategic Approach to Collaboration
PBX Call Manager TelePresence Mobile Collaboration
Unified Communications Pervasive Video Unified Workspace
Value Prop
UC UC UC TelePresence Mobility
•  Extend consistent voice
communications services to
employees in their
workspaces -- on the main
campus, at branch offices,
remote, or mobile.
•  Secure, reliable, scalable
communications that take
advantage of your LAN and
WAN
•  Simply operations with remote
network management
•  Be more productive through
face-to-face collaboration
•  Reduce Travel
•  Expedite decision making
•  Transform the organization
with greater effeciency
•  Be greener
•  Enable a connected &
productive workforce from
anywhere on any device.
•  Drive productivity and
efficiency with mobile video
•  Integrate mobile workers into
virtual teams
•  Enable telework
•  Improve employee experience
with flexible work environment
Migrate from Centrex / TDM to
IP PBX
Unified Communications
•  Unify voice, video, data, and
mobile applications on fixed &
mobile networks.
•  Communicate using almost
any media, device, or
operating system
•  Take advantage of a wide
array of Cisco IP endpoints to
meet diverse communications
needs
•  Optimize efficiency with Cisco
Unified Communications
network management
Maximize adoption of UCUpgrade to CUCM 9.0 Make Video Pervasive Enable a mobile workforceGoal
•  Extend video capabilities through
a single, unified communications
infrastructure
•  Simplify voice network, expedite
provisioning & streamline
maintenance
•  Enable more effective
communication
•  Enable mobility with any content
type, on any device
•  Improve collaboration –with one
click for IM, phone or video
conference
UC
5© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Collaboration Evolution
A Strategic Approach to Collaboration
PBX Call Manager TelePresence Mobile Collaboration
Unified Communications Pervasive Video Unified Workspace
Value Prop
UC UC UC TelePresence Mobility
•  Extend consistent voice
communications services to
employees in their
workspaces -- on the main
campus, at branch offices,
remote, or mobile.
•  Secure, reliable, scalable
communications that take
advantage of your LAN and
WAN
•  Simply operations with remote
network management
•  Be more productive through
face-to-face collaboration
•  Reduce Travel
•  Expedite decision making
•  Transform the organization
with greater effeciency
•  Be greener
•  Enable a connected &
productive workforce from
anywhere on any device.
•  Drive productivity and
efficiency with mobile video
•  Integrate mobile workers into
virtual teams
•  Enable telework
•  Improve employee experience
with flexible work environment
Migrate from Centrex / TDM to
IP PBX
Unified Communications
•  Unify voice, video, data, and
mobile applications on fixed &
mobile networks.
•  Communicate using almost
any media, device, or
operating system
•  Take advantage of a wide
array of Cisco IP endpoints to
meet diverse communications
needs
•  Optimize efficiency with Cisco
Unified Communications
network management
Maximize adoption of UCUpgrade to CUCM 9.0 Make Video Pervasive Enable a mobile workforceGoal
•  Extend video capabilities through
a single, unified communications
infrastructure
•  Simplify voice network, expedite
provisioning & streamline
maintenance
•  Enable more effective
communication
•  Enable mobility with any content
type, on any device
•  Improve collaboration –with one
click for IM, phone or video
conference
UC
6© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
THEN NOW
Essential Elements of Collaboration
PEOPLE
Inside my
organization
Dispersed,
mobile teams
CONTENT
Documents,
Text
Video, Voice
CONTEXT Search
Information
finds you
SECURITY
Inside the firewall,
walled off
Inclusive, selective,
policy-based
DEPLOYMENT On premise Cloud, hybrid
COMMUNITIES Hierarchy Self-organizing
7© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
The workplace of the future is a Connected Workplace
The workplace of the future…
Attractive and
appealing for
employees and
visitors
Embedded
collaboration
capabilities
Activity-Based
facilities
Converged space,
policy and
technology
Corporate
Real Estate
Human
Resources
Information
Technology
8© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
9© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Work at Home, Mobility / Telecommuting
Blending the physical and virtual collaboration experiences
10© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Workplace
Management Tools
Guest Services
User Collaboration
Services
Technology-Enabled
Workplace Experiences
Cisco’s Solutions for the Next-Generation Workplace
CiscoServices
Workplace Analytics
Enterprise Network
Security
11© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Robust Enterprise Networks Provide the Foundation
•  Flawless connectivity across any workspace
•  Guaranteed performance and reliability in workplaces that
are more densely populated
•  Ability to support and optimize bandwidth intensive
applications
•  An intelligent infrastructure that provides insights on
employee and visitor behaviors
12© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Security Ensures Assets are Protected
•  Seamless and secure access to the enterprise
for dispersed/remote employees
•  Protecting intellectual assets
with an increasingly contingent workforce
•  Defending against advanced threats as more intelligent
devices enter the workplace
13© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Secure Mobility
14© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Building a Secure Collaboration System
Protecting all Elements of the UC System
Infrastructure
Secure connectivity
and transport
Endpoints
Authenticated IP phones,
soft clients and other
devices
Applications
Auto-attendant, Messaging,
and Customer Care
Call Control
Secure Protocols for Call
Management Features
Cisco Collaboration
Cloud
WebEx, CMR, and Spark
Encryption
15© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Collaboration Edge
Industry’s most comprehensive any-to-any collaboration solution
PSTN or IP PSTN
Cloud Services
WebEx-Enabled TP
B2B
Branch Office
Analog Devices
TDM or IP PBX
Consumers
Teleworkers
Mobile Workers
3rd Parties
16© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
BYOD
Rules of Use
Our Rules
1)  Cisco IT can remote wipe
your entire device,
including personal data
2)  We will enforce a 4 digit
PIN and 10 minute timeout
3)  You need to call the
helpdesk immediately if
you lose your device
All users must agree to the
Rules of Use when signing
up for service
There is no IT jargon – the
rules are simple for end-
users to understand
Cisco has a trade off
between employee trust and
IT control
17© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
In Summary
•  Security layer on top of a robust EN is critical in this new work
environment
•  With a more dispersed workforce Cisco AnyConnect and CVO solutions
guarantee seamless and secure connectivity to the enterprises
•  Collaboration Edge allows secure connectivity and communication to
devices "outside the firewall”
•  With the rise of contingent workers, Cisco ISE ensures the protection of
a company’s intellectual capital
•  Consumer and business devices convergence, Cisco’s NGFW provides
Advanced Threat Protection and unifies company’s security framework
Segurança no novo espaço de trabalho
Business Case – Cisco on Cisco
Reduction in office
space
30%
Reduction in
chargeback per
employee
50%
Increase in
employee
satisfaction
80%
of employees say
communications
have improved
82%
Easy of finding quiet
space
62%
Easy of finding a
meeting room
80%
Prefer environment
77%
CAPEX Cable and
IT Infrastructure
-50%
CAPEX for furniture
-55%
Return on
Investment
< 3yrs
Reduction in office
space
30%
Reduction in
chargeback per
employee
50%
Increase in employee
satisfaction
80%
of employees say
communications have
improved
82%
21© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Collaboration Edge
3rd party businesses
Teleworkers
Mobile workers
Consumers
TDM or IP PBX
Analog devices
Branch offices
Collaboration Edge
Firewall Traversal
Session Border Control
Gateways
Branch Survivability
Cloud service users
ON-PREMISES OR CLOUD
CISCO UC
Internet, PSTN, IP PSTN
WAN
Internet
Industry’s most comprehensive any-to-any collaboration solution
22© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco IT BYOD Architecture
Devices
iPhone TabletsAndroid BlackBerry Virtual Clients Desktop/Notebooks
Device Security
Encryption Behavior Analysis Anti-Virus Backup
Connectivity Service Providers External Wi-Fi Internal Wi-Fi Wired
Secure Connectivity Cisco Access Control Server Cisco AnyConnect VPNNative Identity Management
Policy/Management Mobile Device Management Cisco Identity Services EngineDesktop Device Management
App Delivery Software
DeliveryCisco ACNS
Client
Apps
PPTWord Excel Exchange Clear
Case Directory Bus
Apps
Spark Blogs WebEx /
CMR
Jabber
Web Apps Port
als
Local
Exchange
Unstructured
Data Cache User ProfileData
Provisioning&Management
CiscoEnterpriseStore
VDI

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Segurança no novo espaço de trabalho

  • 1. 1© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Collaborative Workplace Ricardo Ogata Cloud Collaboration Sales Lead – Latin America
  • 2. 2© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Today Interdependent work Flexible, agile teams Team from anywhere Work with employees, partners, and customers Past Individual work Fixed, long-term teams Team in the office Work mostly with employees The Way We Work Has Changed
  • 3. 3© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Align Business and IT Strategy How do I… How do we allow for maximum productivity anywhere, on any device? How do I ensure security and compliance? How do we enable better real-time knowledge sharing? How do I support business continuity, growth, and innovation?
  • 4. 4© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Collaboration Evolution A Strategic Approach to Collaboration PBX Call Manager TelePresence Mobile Collaboration Unified Communications Pervasive Video Unified Workspace Value Prop UC UC UC TelePresence Mobility •  Extend consistent voice communications services to employees in their workspaces -- on the main campus, at branch offices, remote, or mobile. •  Secure, reliable, scalable communications that take advantage of your LAN and WAN •  Simply operations with remote network management •  Be more productive through face-to-face collaboration •  Reduce Travel •  Expedite decision making •  Transform the organization with greater effeciency •  Be greener •  Enable a connected & productive workforce from anywhere on any device. •  Drive productivity and efficiency with mobile video •  Integrate mobile workers into virtual teams •  Enable telework •  Improve employee experience with flexible work environment Migrate from Centrex / TDM to IP PBX Unified Communications •  Unify voice, video, data, and mobile applications on fixed & mobile networks. •  Communicate using almost any media, device, or operating system •  Take advantage of a wide array of Cisco IP endpoints to meet diverse communications needs •  Optimize efficiency with Cisco Unified Communications network management Maximize adoption of UCUpgrade to CUCM 9.0 Make Video Pervasive Enable a mobile workforceGoal •  Extend video capabilities through a single, unified communications infrastructure •  Simplify voice network, expedite provisioning & streamline maintenance •  Enable more effective communication •  Enable mobility with any content type, on any device •  Improve collaboration –with one click for IM, phone or video conference UC
  • 5. 5© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Collaboration Evolution A Strategic Approach to Collaboration PBX Call Manager TelePresence Mobile Collaboration Unified Communications Pervasive Video Unified Workspace Value Prop UC UC UC TelePresence Mobility •  Extend consistent voice communications services to employees in their workspaces -- on the main campus, at branch offices, remote, or mobile. •  Secure, reliable, scalable communications that take advantage of your LAN and WAN •  Simply operations with remote network management •  Be more productive through face-to-face collaboration •  Reduce Travel •  Expedite decision making •  Transform the organization with greater effeciency •  Be greener •  Enable a connected & productive workforce from anywhere on any device. •  Drive productivity and efficiency with mobile video •  Integrate mobile workers into virtual teams •  Enable telework •  Improve employee experience with flexible work environment Migrate from Centrex / TDM to IP PBX Unified Communications •  Unify voice, video, data, and mobile applications on fixed & mobile networks. •  Communicate using almost any media, device, or operating system •  Take advantage of a wide array of Cisco IP endpoints to meet diverse communications needs •  Optimize efficiency with Cisco Unified Communications network management Maximize adoption of UCUpgrade to CUCM 9.0 Make Video Pervasive Enable a mobile workforceGoal •  Extend video capabilities through a single, unified communications infrastructure •  Simplify voice network, expedite provisioning & streamline maintenance •  Enable more effective communication •  Enable mobility with any content type, on any device •  Improve collaboration –with one click for IM, phone or video conference UC
  • 6. 6© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential THEN NOW Essential Elements of Collaboration PEOPLE Inside my organization Dispersed, mobile teams CONTENT Documents, Text Video, Voice CONTEXT Search Information finds you SECURITY Inside the firewall, walled off Inclusive, selective, policy-based DEPLOYMENT On premise Cloud, hybrid COMMUNITIES Hierarchy Self-organizing
  • 7. 7© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential The workplace of the future is a Connected Workplace The workplace of the future… Attractive and appealing for employees and visitors Embedded collaboration capabilities Activity-Based facilities Converged space, policy and technology Corporate Real Estate Human Resources Information Technology
  • 8. 8© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • 9. 9© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Work at Home, Mobility / Telecommuting Blending the physical and virtual collaboration experiences
  • 10. 10© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Workplace Management Tools Guest Services User Collaboration Services Technology-Enabled Workplace Experiences Cisco’s Solutions for the Next-Generation Workplace CiscoServices Workplace Analytics Enterprise Network Security
  • 11. 11© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Robust Enterprise Networks Provide the Foundation •  Flawless connectivity across any workspace •  Guaranteed performance and reliability in workplaces that are more densely populated •  Ability to support and optimize bandwidth intensive applications •  An intelligent infrastructure that provides insights on employee and visitor behaviors
  • 12. 12© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Security Ensures Assets are Protected •  Seamless and secure access to the enterprise for dispersed/remote employees •  Protecting intellectual assets with an increasingly contingent workforce •  Defending against advanced threats as more intelligent devices enter the workplace
  • 13. 13© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Secure Mobility
  • 14. 14© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Building a Secure Collaboration System Protecting all Elements of the UC System Infrastructure Secure connectivity and transport Endpoints Authenticated IP phones, soft clients and other devices Applications Auto-attendant, Messaging, and Customer Care Call Control Secure Protocols for Call Management Features Cisco Collaboration Cloud WebEx, CMR, and Spark Encryption
  • 15. 15© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Cisco Collaboration Edge Industry’s most comprehensive any-to-any collaboration solution PSTN or IP PSTN Cloud Services WebEx-Enabled TP B2B Branch Office Analog Devices TDM or IP PBX Consumers Teleworkers Mobile Workers 3rd Parties
  • 16. 16© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 BYOD Rules of Use Our Rules 1)  Cisco IT can remote wipe your entire device, including personal data 2)  We will enforce a 4 digit PIN and 10 minute timeout 3)  You need to call the helpdesk immediately if you lose your device All users must agree to the Rules of Use when signing up for service There is no IT jargon – the rules are simple for end- users to understand Cisco has a trade off between employee trust and IT control
  • 17. 17© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential In Summary •  Security layer on top of a robust EN is critical in this new work environment •  With a more dispersed workforce Cisco AnyConnect and CVO solutions guarantee seamless and secure connectivity to the enterprises •  Collaboration Edge allows secure connectivity and communication to devices "outside the firewall” •  With the rise of contingent workers, Cisco ISE ensures the protection of a company’s intellectual capital •  Consumer and business devices convergence, Cisco’s NGFW provides Advanced Threat Protection and unifies company’s security framework
  • 19. Business Case – Cisco on Cisco Reduction in office space 30% Reduction in chargeback per employee 50% Increase in employee satisfaction 80% of employees say communications have improved 82% Easy of finding quiet space 62% Easy of finding a meeting room 80% Prefer environment 77% CAPEX Cable and IT Infrastructure -50% CAPEX for furniture -55% Return on Investment < 3yrs
  • 20. Reduction in office space 30% Reduction in chargeback per employee 50% Increase in employee satisfaction 80% of employees say communications have improved 82%
  • 21. 21© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Cisco Collaboration Edge 3rd party businesses Teleworkers Mobile workers Consumers TDM or IP PBX Analog devices Branch offices Collaboration Edge Firewall Traversal Session Border Control Gateways Branch Survivability Cloud service users ON-PREMISES OR CLOUD CISCO UC Internet, PSTN, IP PSTN WAN Internet Industry’s most comprehensive any-to-any collaboration solution
  • 22. 22© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Cisco IT BYOD Architecture Devices iPhone TabletsAndroid BlackBerry Virtual Clients Desktop/Notebooks Device Security Encryption Behavior Analysis Anti-Virus Backup Connectivity Service Providers External Wi-Fi Internal Wi-Fi Wired Secure Connectivity Cisco Access Control Server Cisco AnyConnect VPNNative Identity Management Policy/Management Mobile Device Management Cisco Identity Services EngineDesktop Device Management App Delivery Software DeliveryCisco ACNS Client Apps PPTWord Excel Exchange Clear Case Directory Bus Apps Spark Blogs WebEx / CMR Jabber Web Apps Port als Local Exchange Unstructured Data Cache User ProfileData Provisioning&Management CiscoEnterpriseStore VDI