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Adelaide SharePoint User Group
Information Governance with TRIM and Sharepoint integration




            TRIM
                        Anastasia Govan Kuusk

              Information Architect at Inforg Information Governance
                     Anastasia@inforg.com.au, 0428836405
What l will cover today
• What is information governance?
• How do we establish the information
  orientation of an organisation?
• Where is the information stored?
• How compliant are most organisations?
• Where does Sharepoint and TRIM fit in?
• TRIM & Sharepoint integration – pro’s & con’s
Definitions - Information Governance (IG)

                            What is information governance?
                                                    Create




           PEOPLE                                                      Store            Information should be;
                                                                                           • Secure
                                 Dispose                                                   • Discoverable
                                                  Information
                                                                                           • Classified
                                                    Lifecycle
                                                                                           • Confidential
                                                                                           • Reliable
                                                                                           • Authentic
                                                                       Organise            • Useable
                                                                                           • Integral
                                   Archive
TECHNOLOGY             PROCESS


                                                                                  Source: ISO15489 (2001)/ COBIT ISO3400 (2011)
  Source: Leavitt (1965)                            Use/Share



                                             Source: Atherton (1985)


                                                                                                                ©inforg
Establishing information orientation of organisations


 Policy                                   Information lifecycle
 Procedures                                                                                  Competencies
              Process                     (create, store, share,
                                                                                             Qualifications
 Strategies                               use, retrieve, archive                 People
 Quality                                                                                     Training
                                              and dispose)
 management                                                                                  Job title
 Review
 Workflow
                    Business
                                                                   Technology
                    context


                 Organisational type                                 Information
                 Regulatory environment                              Technology
                 Strategy documents                                  Operational
                 Management support                                  Technology
                 Size                                                Converged information
                 Location                                            management




                                          Source: onforg


                                                                                                              ©inforg
Where is the information?
                                                            Security 1- 10
           Store                    Application    % Data                          Use          Type of data                         Issues
                                                                scale
                     International Standard ISO38500 Information
My documents C:/             Microsoft windows      15%           2                All             Drafts
                      Technology (COBIT version 5),                                               Drafts &
                                                                                                                 Not shared or backed up, can be stolen
USB drives                                          5%            0             Managers
                                                                                                   Final         Not shared or backed up, can be stolen

Intranet
                     Information Standard 15489 Record Keeping (Part 1
                             Sharepoint             5%            4
                                                                              All but mostly
                                                                                                  Drafts &
                                                                                                  minimal
                                                                                  Ehealth
                      and 2) and                                                                    final
                                                                                                                 No disposal timeframes

                                                                                                  Drafts &
L:/
                     National Archives of Australia directives
                             Microsoft windows      20%           2                All
                                                                                                   Final         Unstructured and difficult to search or
                                                                                                                 dispose efficiently, data storage costs

Finance system               Quickbooks/SAP         2%            8             Business         Database
                                                                                                                 Trusting data source - other copies are
                                                                                                                 taken
IT windows         network
                             Microsoft windows      2%            8             Business          Software
drive                                                                                                            Purge old versions of software
TRIM                         SQL/oracle database    20%           5             Business           Finals        Several - see separate analysis list
Email                        Gmail/Outlook                                                        Drafts &
                                                    20%           6                All             finals        Not shared, data storage costs high

Storage                                                                                          Hardcopy
                             Hardcopy archive       10%          10          Rarely retrieved   drafts & final   Never disposed of so costly




                                                            Source: inforg


                                                                                                                                                        ©inforg
Where should the information be?
              T:/        Email                  C:/         TRIM 5%             Quickbooks
                          30%              15% 5%             40%                 2% 2%
             20% 0%       10%
Sharepointi
 intranet        Hardcopy
                                     USB               Endnote        Project
                   files                                              Mgt Sys
Copies 5%                           10% 8%              5% 5%
approvals/          20% 2%                                             1% ??
workflows

      Personal            New –
                         research            G:/ 20%
                                                            H:/
                                                           External
                                                             hard               Hardcopy
       drive             system?
                                                                                 archive
                                               5%           drives
       5% 2%             0% ??%                             2%
                                                            2% 0%
                                                                                20% 10%



                                      Source: inforg


                                                                                             ©inforg
How compliant are organisations?
Key recommendations
                                            •   Not all have TRIM loaded but all have key collaboration store access
                                            •   Emails
                                            •   Mail
                                            •   Training




                                                                              PEOPLE




•   System integration                                                                                        •   What saved by whom, where and when
•   Too many collaboration stores?                                                                            •   Hardcopy versus electronic
•   Systems administration                                                                                    •   Drag & drop
•   Citrix/Cloud                                                                                              •   Holistic information management/IT investment
•   Mail box and network drive sizes                            TECHNOLOGY                 PROCESS                decisions
•   Research Data                                                                                             •   Only key corporate final documents be captured into
•   Systems up to date                                                                                            TRIM
•   Open access to information                                                                                •   Policy & Procedure framework for information
•   Open technical architecture standards                                                                         governance



                                                                                                                                                     ©inforg
Case study
•   Not for profit in Northern Territory
•   Up to 100 staff
•   Distributed across Australia
•   Several technologies
•   Want to integrate TRIM & Sharepoint to better
    retrieve key business information for decision
    making
TRIM to Sharepoint integration – Server tier




             Source: HO TRIM Sharepoint/TRIm integration install document
TRIM to Sharepoint integration – data tier




             Source: HO TRIM Sharepoint/TRIm integration install document
Information Governance Goals

1.Only manage the information you need to
2.Reduce duplication & associated storage costs
3.Increase retrievability & trust in final, current
  documents
4.Automate capture and disposal
5. Reduce legal, reputational and financial costs
Governance : Policy & Procedure
Framework based on ISO 10013

                                   Information
                                   Management
                                      Policy


                                   Information
                                   Management
                                    Procedure


 Electronic   Information                               Document       Policy
                             ICT Use         Privacy
   Filing       Security                                 Control    Framework
                            Procedure       Procedure
 Procedure     Procedure                                Procedure   Procedure
Information Management Procedure




                               ©inforg
Steps to saving in TRIM & Sharepoint
 1.   Create a document where you do now (C:, usb)
 2.   Decide if it is to go to TRIM (final, approval) or
      Sharepoint (draft, leave or for staff information)

 3.   File to TRIM (info champions from records email
      account or network folders or those with TRIM
      licenses can drag and drop to TRIM)
 4.   File to Sharepoint (all staff can click on New Item)
 5.   Info Champions will oversee Level 1, 2 & 3 file
      term titling, access & disposal times in L:/, TRIM
      and Sharepoint
            Level 1       Level 2       Level 3                         Minimum retention
                                                   Free text/subject
                                                                         period TRIM and                Access
                                                       line field
           Function      Activity       Subject                            Sharepoint
                                                                                            Board, CEO, SMT
      Strategic                                                        20340                Support Officer
      Management      Meetings      Board         Month and Year       PERMANANET
      Strategic                                   Annual report                             All staff
      Management      Reporting     Annual        approved             PERMANENT
                                                                                            SMT, individual staff,
                                                                                            SMT Support Officer, ICT
                                                                       (Sharepoint)         System Specialist
                      Employment
                                                                                            (Sharepoint)
      Personnel       conditions    Leave         Year                 2 years
How do l save to TRIM

    Info Champions will facilitate
    move to TRIM by set file titles
      and linking from L drive &
       records email address to
         correct files in TRIM
How do l save to TRIM & Sharepoint
     Go to tab, click on Add document at bottom of screen
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Sharepoint & TRIM integration

  • 1. Adelaide SharePoint User Group Information Governance with TRIM and Sharepoint integration TRIM Anastasia Govan Kuusk Information Architect at Inforg Information Governance [email protected], 0428836405
  • 2. What l will cover today • What is information governance? • How do we establish the information orientation of an organisation? • Where is the information stored? • How compliant are most organisations? • Where does Sharepoint and TRIM fit in? • TRIM & Sharepoint integration – pro’s & con’s
  • 3. Definitions - Information Governance (IG) What is information governance? Create PEOPLE Store Information should be; • Secure Dispose • Discoverable Information • Classified Lifecycle • Confidential • Reliable • Authentic Organise • Useable • Integral Archive TECHNOLOGY PROCESS Source: ISO15489 (2001)/ COBIT ISO3400 (2011) Source: Leavitt (1965) Use/Share Source: Atherton (1985) ©inforg
  • 4. Establishing information orientation of organisations Policy Information lifecycle Procedures Competencies Process (create, store, share, Qualifications Strategies use, retrieve, archive People Quality Training and dispose) management Job title Review Workflow Business Technology context Organisational type Information Regulatory environment Technology Strategy documents Operational Management support Technology Size Converged information Location management Source: onforg ©inforg
  • 5. Where is the information? Security 1- 10 Store Application % Data Use Type of data Issues scale International Standard ISO38500 Information My documents C:/ Microsoft windows 15% 2 All Drafts Technology (COBIT version 5), Drafts & Not shared or backed up, can be stolen USB drives 5% 0 Managers Final Not shared or backed up, can be stolen Intranet Information Standard 15489 Record Keeping (Part 1 Sharepoint 5% 4 All but mostly Drafts & minimal Ehealth and 2) and final No disposal timeframes Drafts & L:/ National Archives of Australia directives Microsoft windows 20% 2 All Final Unstructured and difficult to search or dispose efficiently, data storage costs Finance system Quickbooks/SAP 2% 8 Business Database Trusting data source - other copies are taken IT windows network Microsoft windows 2% 8 Business Software drive Purge old versions of software TRIM SQL/oracle database 20% 5 Business Finals Several - see separate analysis list Email Gmail/Outlook Drafts & 20% 6 All finals Not shared, data storage costs high Storage Hardcopy Hardcopy archive 10% 10 Rarely retrieved drafts & final Never disposed of so costly Source: inforg ©inforg
  • 6. Where should the information be? T:/ Email C:/ TRIM 5% Quickbooks 30% 15% 5% 40% 2% 2% 20% 0% 10% Sharepointi intranet Hardcopy USB Endnote Project files Mgt Sys Copies 5% 10% 8% 5% 5% approvals/ 20% 2% 1% ?? workflows Personal New – research G:/ 20% H:/ External hard Hardcopy drive system? archive 5% drives 5% 2% 0% ??% 2% 2% 0% 20% 10% Source: inforg ©inforg
  • 7. How compliant are organisations?
  • 8. Key recommendations • Not all have TRIM loaded but all have key collaboration store access • Emails • Mail • Training PEOPLE • System integration • What saved by whom, where and when • Too many collaboration stores? • Hardcopy versus electronic • Systems administration • Drag & drop • Citrix/Cloud • Holistic information management/IT investment • Mail box and network drive sizes TECHNOLOGY PROCESS decisions • Research Data • Only key corporate final documents be captured into • Systems up to date TRIM • Open access to information • Policy & Procedure framework for information • Open technical architecture standards governance ©inforg
  • 9. Case study • Not for profit in Northern Territory • Up to 100 staff • Distributed across Australia • Several technologies • Want to integrate TRIM & Sharepoint to better retrieve key business information for decision making
  • 10. TRIM to Sharepoint integration – Server tier Source: HO TRIM Sharepoint/TRIm integration install document
  • 11. TRIM to Sharepoint integration – data tier Source: HO TRIM Sharepoint/TRIm integration install document
  • 12. Information Governance Goals 1.Only manage the information you need to 2.Reduce duplication & associated storage costs 3.Increase retrievability & trust in final, current documents 4.Automate capture and disposal 5. Reduce legal, reputational and financial costs
  • 13. Governance : Policy & Procedure Framework based on ISO 10013 Information Management Policy Information Management Procedure Electronic Information Document Policy ICT Use Privacy Filing Security Control Framework Procedure Procedure Procedure Procedure Procedure Procedure
  • 15. Steps to saving in TRIM & Sharepoint 1. Create a document where you do now (C:, usb) 2. Decide if it is to go to TRIM (final, approval) or Sharepoint (draft, leave or for staff information) 3. File to TRIM (info champions from records email account or network folders or those with TRIM licenses can drag and drop to TRIM) 4. File to Sharepoint (all staff can click on New Item) 5. Info Champions will oversee Level 1, 2 & 3 file term titling, access & disposal times in L:/, TRIM and Sharepoint Level 1 Level 2 Level 3 Minimum retention Free text/subject period TRIM and Access line field Function Activity Subject Sharepoint Board, CEO, SMT Strategic 20340 Support Officer Management Meetings Board Month and Year PERMANANET Strategic Annual report All staff Management Reporting Annual approved PERMANENT SMT, individual staff, SMT Support Officer, ICT (Sharepoint) System Specialist Employment (Sharepoint) Personnel conditions Leave Year 2 years
  • 16. How do l save to TRIM Info Champions will facilitate move to TRIM by set file titles and linking from L drive & records email address to correct files in TRIM
  • 17. How do l save to TRIM & Sharepoint Go to tab, click on Add document at bottom of screen