Situational Leadership   "Only those who dare to fail greatly can ever achieve greatly.” JFK
Directive and Supportive Behavior Leadership Variables Situational Leadership II Model Overview
Directive & Supportive Behavior
Involves: Clearly Telling People What to Do How to Do It Where to Do It When to Do It And Then Closely Supervising Their Performance Directive/Task Behavior
Supportive/Relationship Behavior Involves: Listening to People Providing Support and Encouraging Their Efforts Facilitating Their Involvement in  Problem Solving and Decision Making
Leadership Variables
Follower Boss Associates/Peers Organization Job Demands Time Leadership Variables
Interim Summary Directive/Supportive Behavior Leadership Variables
Situational Leadership Model
8 S3 S1 S4 S2 Low Supportive and  Low Directive Behavior High Directive and  Low Supportive Behavior High Directive and  High Supportive Behavior High Supportive and  Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
Subordinate’s Development Level Competence:  Task, Knowledge and Skills Commitment:  Motivation and Confidence 9
Levels of Development D1 -  “Enthusiastic Beginner” D2 -  “Disillusioned Learner” D3 -  “Reluctant   Contributor” D4 -  “Peak Performer” 15
Levels of Development D1 Low Competence, High Commitment  “ Enthusiastic Beginner”
Levels of Development D2 Some  Competence, Low Commitment   “ Disillusioned Learner”
Levels of Development D3 Moderate to High Competence,  Variable Commitment “ Reluctant Contributor”
Levels of Development D4 High  Competence, High Commitment   “ Peak Performer”
Levels of Development D1 - Low Competence, High Commitment  “Enthusiastic Beginner” D2 - Some Competence, Low Commitment  “Disillusioned Learner” D3 - Moderate to High Competence, Variable Commitment  “Reluctant   Contributor” D4 - High Competence, High Commitment  “Peak Performer” 15
Development Level  is  Task Specific!
18 S3 S1 S4 S2 Low Supportive and  Low Directive Behavior High Directive and  Low Supportive Behavior High Directive and  High Supportive Behavior High Supportive and  Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
Directing High Directive, Low Supportive Leader Defines Roles of Followers Problem Solving and Decision Making Initiated by the Leader One-way Communication 19
20 DEVELOPMENT LEVEL OF FOLLOWER(S) S3 S1 S4 S2 Low Supportive and  Low Directive Behavior High Directive and  Low Supportive Behavior High Directive and  High Supportive Behavior High Supportive and  Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
Coaching High Directive, High Supportive Leader Now Attempts to Hear Followers Suggestions, Ideas, and Opinions Two-way Communication Control Over Decision Making Remains With the Leader 21
22 S3 S1 S4 S2 Low Supportive and  Low Directive Behavior High Directive and  Low Supportive Behavior High Directive and  High Supportive Behavior High Supportive and  Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
Supporting High Supportive, Low Directive Focus of Control Shifts to Follower Leader Actively Listens Follower Has Ability and Knowledge to Do the Task 23
24 S3 S1 S4 S2 Low Supportive and  Low Directive Behavior High Directive and  Low Supportive Behavior High Directive and  High Supportive Behavior High Supportive and  Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
Delegating Low Supportive, Low Directive Leader Discusses Problems With Followers Seeks Joint Agreement on Problem Definitions Decision Making Is Handled by the Subordinate They “Run Their Own Show” 25
26 S3 S1 S4 S2 Low Supportive and  Low Directive Behavior High Directive and  Low Supportive Behavior High Directive and  High Supportive Behavior High Supportive and  Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
What Happens If We Have a Mismatch of Leadership Style With Development Level?
Tell Them What You Want Them to Do Show Them What You Want Them to Do Let Them Try - There Is Some Risk Observe Performance - Focus on the Positive Manage the Consequences Increasing Follower Development Level
Tell Them What You Want to Do Show Them What You Want to Do Let Them Try – There is Some Risk Observe Performance – Focus on the Positive Manage the Consequences  Five Step to Training Winners
Build Your Follower’s Development Level So You Can Start Using Less Time-consuming Styles  (S3 and S4) and Still Get High Quality Results . The Leader’s Goal
Situational Leadership is not something  you do “TO” people but something you do  “ WITH” people.
Directive and Supportive Behavior Leadership Variables Situational Leadership II Model SUMMARY " Opportunity  is missed by most people because it is  dressed in overalls and looks like work." -- Thomas Edison
"Washington [D.C.] is a city of Southern efficiency and Northern charm."   JFK Presentations Expert http://www.presentationsexpert.com

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Situational Leadership

  • 1. Situational Leadership "Only those who dare to fail greatly can ever achieve greatly.” JFK
  • 2. Directive and Supportive Behavior Leadership Variables Situational Leadership II Model Overview
  • 4. Involves: Clearly Telling People What to Do How to Do It Where to Do It When to Do It And Then Closely Supervising Their Performance Directive/Task Behavior
  • 5. Supportive/Relationship Behavior Involves: Listening to People Providing Support and Encouraging Their Efforts Facilitating Their Involvement in Problem Solving and Decision Making
  • 7. Follower Boss Associates/Peers Organization Job Demands Time Leadership Variables
  • 8. Interim Summary Directive/Supportive Behavior Leadership Variables
  • 10. 8 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
  • 11. Subordinate’s Development Level Competence: Task, Knowledge and Skills Commitment: Motivation and Confidence 9
  • 12. Levels of Development D1 - “Enthusiastic Beginner” D2 - “Disillusioned Learner” D3 - “Reluctant Contributor” D4 - “Peak Performer” 15
  • 13. Levels of Development D1 Low Competence, High Commitment “ Enthusiastic Beginner”
  • 14. Levels of Development D2 Some Competence, Low Commitment “ Disillusioned Learner”
  • 15. Levels of Development D3 Moderate to High Competence, Variable Commitment “ Reluctant Contributor”
  • 16. Levels of Development D4 High Competence, High Commitment “ Peak Performer”
  • 17. Levels of Development D1 - Low Competence, High Commitment “Enthusiastic Beginner” D2 - Some Competence, Low Commitment “Disillusioned Learner” D3 - Moderate to High Competence, Variable Commitment “Reluctant Contributor” D4 - High Competence, High Commitment “Peak Performer” 15
  • 18. Development Level is Task Specific!
  • 19. 18 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
  • 20. Directing High Directive, Low Supportive Leader Defines Roles of Followers Problem Solving and Decision Making Initiated by the Leader One-way Communication 19
  • 21. 20 DEVELOPMENT LEVEL OF FOLLOWER(S) S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
  • 22. Coaching High Directive, High Supportive Leader Now Attempts to Hear Followers Suggestions, Ideas, and Opinions Two-way Communication Control Over Decision Making Remains With the Leader 21
  • 23. 22 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
  • 24. Supporting High Supportive, Low Directive Focus of Control Shifts to Follower Leader Actively Listens Follower Has Ability and Knowledge to Do the Task 23
  • 25. 24 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
  • 26. Delegating Low Supportive, Low Directive Leader Discusses Problems With Followers Seeks Joint Agreement on Problem Definitions Decision Making Is Handled by the Subordinate They “Run Their Own Show” 25
  • 27. 26 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
  • 28. What Happens If We Have a Mismatch of Leadership Style With Development Level?
  • 29. Tell Them What You Want Them to Do Show Them What You Want Them to Do Let Them Try - There Is Some Risk Observe Performance - Focus on the Positive Manage the Consequences Increasing Follower Development Level
  • 30. Tell Them What You Want to Do Show Them What You Want to Do Let Them Try – There is Some Risk Observe Performance – Focus on the Positive Manage the Consequences Five Step to Training Winners
  • 31. Build Your Follower’s Development Level So You Can Start Using Less Time-consuming Styles (S3 and S4) and Still Get High Quality Results . The Leader’s Goal
  • 32. Situational Leadership is not something you do “TO” people but something you do “ WITH” people.
  • 33. Directive and Supportive Behavior Leadership Variables Situational Leadership II Model SUMMARY " Opportunity is missed by most people because it is dressed in overalls and looks like work." -- Thomas Edison
  • 34. "Washington [D.C.] is a city of Southern efficiency and Northern charm." JFK Presentations Expert http://www.presentationsexpert.com

Editor's Notes