Situational
Situational
Leadership
Leadership
Haddad-2006
Haddad-2006
Overview
 Directive and Supportive Behavior
Directive and Supportive Behavior
 Situational Leadership II Model
Situational Leadership II Model
Directive & Supportive Behavior
Involves:
Clearly Telling People
• What to Do
• How to Do It
• Where to Do It
• When to Do It
And Then Closely Supervising Their Performance
Directive/Task Behavior
Supportive/Relationship
Behavior
Involves:
 Listening to People
 Providing Support and Encouraging Their
Efforts
 Facilitating Their Involvement in
Problem Solving and Decision Making
Leadership Variables
Interim Summary
Interim Summary
•Directive/Supportive Behavior
Directive/Supportive Behavior
•Leadership Variables
Leadership Variables
Situational Leadership Model
8
S3
S1
S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
DEVELOPMENT LEVEL OF FOLLOWER(S)
DEVELOPED DEVELOPING
HIGH LOW
MODERATE
D4 D1
D2
D3
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)
(Low)
S
U
P
P
O
R
T
I
V
E
B
E
H
A
V
I
O
R
9
Subordinate’s
Development Level
 Competence: Task, Knowledge and
Skills
 Commitment: Motivation and Confidence
15
Levels of Development
 D1 - “Enthusiastic Beginner”
 D2 - “Disillusioned Learner”
 D3 - “Reluctant Contributor”
 D4 - “Peak Performer”
Levels of Development
Levels of Development
D1
D1
Low Competence, High Commitment
Low Competence, High Commitment
“
“Enthusiastic Beginner”
Enthusiastic Beginner”
Levels of Development
Levels of Development
D2
D2
Some
Some Competence, Low Commitment
Competence, Low Commitment
“
“Disillusioned Learner”
Disillusioned Learner”
Levels of Development
Levels of Development
D3
D3
Moderate to High Competence,
Moderate to High Competence,
Variable Commitment
Variable Commitment
“
“Reluctant Contributor”
Reluctant Contributor”
Levels of Development
Levels of Development
D4
D4
High
High Competence, High Commitment
Competence, High Commitment
“
“Peak Performer”
Peak Performer”
15
Levels of Development
 D1 - Low Competence, High Commitment “Enthusiastic
Beginner”
 D2 - Some Competence, Low Commitment
“Disillusioned Learner”
 D3 - Moderate to High Competence, Variable
Commitment “Reluctant Contributor”
 D4 - High Competence, High Commitment “Peak
Performer”
Development Level
is
Task Specific!
18
S3
S1
S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)
(Low)
S
U
P
P
O
R
T
I
V
E
B
E
H
A
V
I
O
R
DEVELOPMENT LEVEL OF FOLLOWER(S)
DEVELOPED DEVELOPING
HIGH LOW
MODERATE
D4 D1
D2
D3
19
Directing
 High Directive, Low Supportive
 Leader Defines Roles of Followers
 Problem Solving and Decision Making
Initiated by the Leader
 One-way Communication
20
DEVELOPMENT LEVEL OF FOLLOWER(S)
S3
S1
S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)
(Low)
S
U
P
P
O
R
T
I
V
E
B
E
H
A
V
I
O
R
DEVELOPED DEVELOPING
HIGH LOW
MODERATE
D4 D1
D2
D3
21
Coaching
 High Directive, High Supportive
 Leader Now Attempts to Hear Followers
Suggestions, Ideas, and Opinions
 Two-way Communication
 Control Over Decision Making Remains With
the Leader
22
S3
S1
S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)
(Low)
S
U
P
P
O
R
T
I
V
E
B
E
H
A
V
I
O
R
DEVELOPMENT LEVEL OF FOLLOWER(S)
DEVELOPED DEVELOPING
HIGH LOW
MODERATE
D4 D1
D2
D3
23
Supporting
 High Supportive, Low Directive
 Focus of Control Shifts to Follower
 Leader Actively Listens
 Follower Has Ability and Knowledge to
Do the Task
24
S3
S1
S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
DEVELOPMENT LEVEL OF FOLLOWER(S)
DEVELOPED DEVELOPING
HIGH LOW
MODERATE
D4 D1
D2
D3
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)
(Low)
S
U
P
P
O
R
T
I
V
E
B
E
H
A
V
I
O
R
25
Delegating
 Low Supportive, Low Directive
 Leader Discusses Problems With Followers
 Seeks Joint Agreement on Problem
Definitions
 Decision Making Is Handled by the
Subordinate
 They “Run Their Own Show”
 Tell Them What You Want Them to Do
Tell Them What You Want Them to Do
 Show Them What You Want Them to Do
Show Them What You Want Them to Do
 Let Them Try - There Is Some Risk
Let Them Try - There Is Some Risk
 Observe Performance - Focus on the
Observe Performance - Focus on the
Positive
Positive
 Manage the Consequences
Manage the Consequences
Increasing Follower
Increasing Follower
Development Level
Development Level
 Tell Them What You Want to Do
Tell Them What You Want to Do
 Show Them What You Want to Do
Show Them What You Want to Do
 Let Them Try – There is Some Risk
Let Them Try – There is Some Risk
 Observe Performance – Focus on the
Observe Performance – Focus on the
Positive
Positive
 Manage the Consequences
Manage the Consequences
Five Step to Training
Five Step to Training
Winners
Winners
Situational Leadership is not something
you do “TO” people but something you do
“WITH” people.

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Situational Leadership presentation in s

  • 2. Overview  Directive and Supportive Behavior Directive and Supportive Behavior  Situational Leadership II Model Situational Leadership II Model
  • 4. Involves: Clearly Telling People • What to Do • How to Do It • Where to Do It • When to Do It And Then Closely Supervising Their Performance Directive/Task Behavior
  • 5. Supportive/Relationship Behavior Involves:  Listening to People  Providing Support and Encouraging Their Efforts  Facilitating Their Involvement in Problem Solving and Decision Making
  • 7. Interim Summary Interim Summary •Directive/Supportive Behavior Directive/Supportive Behavior •Leadership Variables Leadership Variables
  • 9. 8 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
  • 10. 9 Subordinate’s Development Level  Competence: Task, Knowledge and Skills  Commitment: Motivation and Confidence
  • 11. 15 Levels of Development  D1 - “Enthusiastic Beginner”  D2 - “Disillusioned Learner”  D3 - “Reluctant Contributor”  D4 - “Peak Performer”
  • 12. Levels of Development Levels of Development D1 D1 Low Competence, High Commitment Low Competence, High Commitment “ “Enthusiastic Beginner” Enthusiastic Beginner”
  • 13. Levels of Development Levels of Development D2 D2 Some Some Competence, Low Commitment Competence, Low Commitment “ “Disillusioned Learner” Disillusioned Learner”
  • 14. Levels of Development Levels of Development D3 D3 Moderate to High Competence, Moderate to High Competence, Variable Commitment Variable Commitment “ “Reluctant Contributor” Reluctant Contributor”
  • 15. Levels of Development Levels of Development D4 D4 High High Competence, High Commitment Competence, High Commitment “ “Peak Performer” Peak Performer”
  • 16. 15 Levels of Development  D1 - Low Competence, High Commitment “Enthusiastic Beginner”  D2 - Some Competence, Low Commitment “Disillusioned Learner”  D3 - Moderate to High Competence, Variable Commitment “Reluctant Contributor”  D4 - High Competence, High Commitment “Peak Performer”
  • 18. 18 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
  • 19. 19 Directing  High Directive, Low Supportive  Leader Defines Roles of Followers  Problem Solving and Decision Making Initiated by the Leader  One-way Communication
  • 20. 20 DEVELOPMENT LEVEL OF FOLLOWER(S) S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
  • 21. 21 Coaching  High Directive, High Supportive  Leader Now Attempts to Hear Followers Suggestions, Ideas, and Opinions  Two-way Communication  Control Over Decision Making Remains With the Leader
  • 22. 22 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3
  • 23. 23 Supporting  High Supportive, Low Directive  Focus of Control Shifts to Follower  Leader Actively Listens  Follower Has Ability and Knowledge to Do the Task
  • 24. 24 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R
  • 25. 25 Delegating  Low Supportive, Low Directive  Leader Discusses Problems With Followers  Seeks Joint Agreement on Problem Definitions  Decision Making Is Handled by the Subordinate  They “Run Their Own Show”
  • 26.  Tell Them What You Want Them to Do Tell Them What You Want Them to Do  Show Them What You Want Them to Do Show Them What You Want Them to Do  Let Them Try - There Is Some Risk Let Them Try - There Is Some Risk  Observe Performance - Focus on the Observe Performance - Focus on the Positive Positive  Manage the Consequences Manage the Consequences Increasing Follower Increasing Follower Development Level Development Level
  • 27.  Tell Them What You Want to Do Tell Them What You Want to Do  Show Them What You Want to Do Show Them What You Want to Do  Let Them Try – There is Some Risk Let Them Try – There is Some Risk  Observe Performance – Focus on the Observe Performance – Focus on the Positive Positive  Manage the Consequences Manage the Consequences Five Step to Training Five Step to Training Winners Winners
  • 28. Situational Leadership is not something you do “TO” people but something you do “WITH” people.