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Sliding Oil Prices:
Predicament or Prospect?
Given the steep plunge in crude oil prices and resulting cash crunch,
now is the perfect time for oil and gas companies to revisit their
value tree and synchronize business and IT strategies.
Executive Summary The Decline of Crude Oil Prices
Crude oil prices have slid over 50% in the last
year (see Figure 1), leading to gloom and doom
across the energy industry, particularly in the
upstream segment. While, most stand-alone
upstream operators and service providers focus
on their operational costs to deal with plunging
oil prices, integrated oil companies tend to look at
the downstream value chain to offset the decline
in profitability in the upstream segment.
Upstream companies are scrambling to adapt to
the fluid situation by applying conventional cost-
cutting methods, such as layoffs and deferring
capital spending to address the cash inflow Source: NASDAQ
squeeze. While many see this as a “crisis,” we Figure 1
see an opportunity for oil and gas companies
to invigorate their business by realigning their A Blueprint for Change
priorities. In our view, a “return to the basics” approach
is the best way to combat the crunch on cash
This white paper lays out what the industry can inflows. We suggest that upstream companies
do to not only survive the current conditions but revisit their “value tree” to identify areas in which
also take advantage of future changes. tweaks can lead to performance improvements
(see Figure 2, next page).
cognizant PoV | june 2015
• Cognizant PoV
The Oil & Gas Value Tree
The value tree analysis will help reinforce areas
where costs can be more easily avoided; this can
be computed by comparing target value with
actual expenditures against each of the corporate
KPIs, and then comparing corporate performance
with the industry benchmarks relevant to each of
these standards to ascertain which problem areas
to focus on.
For example, take the case of maintenance
expense, which is a key component in upstream
operating costs. In the current situation, upstream
operators look to pass on a portion of the main-
tenance costs to oil field services companies
that are involved in drilling out the product. By
closely scrutinizing the cost drivers related to
maintenance activities, upstream players can
apportion the cost to services companies. Addi-
tionally, this approach provides actionable insight
to formulate specific cost-centric strategies, in
cases where costs are not in line with the estab-
lished standards.
From there, we suggest the following:
•	Re-prioritize the existing project portfolio.
Existing projects were likely initiated at a
time when oil prices were strong, allowing for
the luxury of pursuing a spate of operational
improvement initiatives. Amid truncated cash
flows, it is not uncommon for companies to
pause all ongoing initiatives in order to cut
costs. While this parochial approach saves
money, it can endanger and compromise
operational safety. Hence, a more structural
approach needs to be taken, meaning that
projects should be evaluated using need-
of-the-hour critical criteria without losing
sight of strategic benefits at a holistic level.
For oil and gas companies, safety in operations
and regulatory compliance are two vital oper-
ational cornerstones. Since the 2010 British
Petroleum Gulf oil spill, oil companies have
spent an inordinate amount of time and energy
setting up systems and procedures to ensure
zero-tolerance when it comes to ensuring
operational safety against the backdrop of
stricter regulatory requirements. Therefore,
it is prudent to evaluate all project initiatives
using safety and regulatory compliance as
prime factors, while relegating cost-savings to
a supplementary factor.
•	Pursue low-cost, quick-win initiatives on
IT segments. Projects that can save signifi-
cant resource costs but do not require a major
effort to implement should be prioritized. For
example, swiftly implementing a workflow for
an approval process in an upstream environ-
ment typically saves a substantial amount of
time and cost because such approvals must
flow through a plethora of production and
operations groups, such as drilling, mainte-
nance, etc.
•	Implement business process optimization
to eliminate redundant activities, thereby
saving money and resources. It is an ideal
cognizant PoV 2
Figure 2
time for the business to examine its overall
business processes and their relevance to
running the business. Agile organizations con-
tinually optimize their processes to minimize
costs in line with the changing external environ-
ment. For example, BP continuously reviews its
business processes to ensure their relevance to
market conditions. Hence, a cash flow crunch is
possibly the best time to evaluate key business
enablers such as procurement procedures.
Stricter control points can then be enabled in
the purchasing processes to lower costs.
•	Effectively manage operating costs by
establishing a single source of the truth for
information. In the operational environments
of oil and gas companies, especially upstream
operations, numerous service providers —
such as seismic services, drilling services,
site preparation services, completion and
fracturing services, EPCs, pipeline and storage
services, etc. — are key players in the value
chain. Therefore, companies must put in place
a robust data governance model, particularly
for processes that affect operational cost per-
formance, to contend with constricted cash
inflows.
Transform and Perform
•	Investigate IT and the cloud for mundane
and less critical processes to eliminate
unnecessary business process management
(BPM) costs. According to a study by SAP,1
about 20% of a company’s business processes
provide competitive advantage. The rest are
standard or non-differentiating processes
when compared with other industry players.
It therefore makes sense for companies to
closely monitor business-critical processes and
outsource standard processes to third-parties.
It is a better option to manage these processes
through the cloud so that on-premises cost can
be significantly reduced.
•	Categorize supply chain spending to
formulate a category strategy for sourcing of
critical materials. Oil companies — especially
services companies, which bear the brunt of
cost passed over from upstream companies —
are moving to micro-level, category-specific
strategies to enable better inventory controls.
This will vastly help with cutting costs on
materials handling, while tightly controlling
inventory management (see Figure 4, next
page).
Source: Adapted from Business Process Management: SAP Road Map, 2008
Figure 3
•	Leverage analytics to improve asset optimi-
zation and avert cost. Upstream operations
are capital- and asset-intensive. The challenge
cognizant PoV 4
Categorize to Save
Analytics on Casing Monitoring
that upstream operators face is to minimize the
non-productiontime(NPT)intheiroperationsto
maximize production. According to the Athens
Group,2
drilling contractors incur $100 million to
$150millionperannumonaccountofNPTcosts.
The highest percentage of failures that led to
NPT were reported on sub-surface equipment.
Asset analytics provide visibility into the
performance of critical assets employed in
operations. Such analytics not only help with
real-time monitoring of current performance,
but they also provide foresights into future
performance, including possible downtime,
through pattern analysis. This helps companies
take preventive maintenance measures for
these critical assets so that NPT is minimized
(see Figure 5).
Figure 4
Figure 5
About Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business
process outsourcing services, dedicated to helping the world’s leading companies build stronger busi-
nesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfac-
tion, technology innovation, deep industry and business process expertise, and a global, collaborative
workforce that embodies the future of work. With over 100 development and delivery centers worldwide
and approximately 217,700 employees as of March 31, 2015, Cognizant is a member of the NASDAQ-100,
the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and
fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter:
Cognizant.
World Headquarters
500 Frank W. Burr Blvd.
Teaneck, NJ 07666 USA
Phone: +1 201 801 0233
Fax: +1 201 801 0243
Toll Free: +1 888 937 3277
Email: inquiry@cognizant.com
European Headquarters
1 Kingdom Street
Paddington Central
London W2 6BD
Phone: +44 (0) 20 7297 7600
Fax: +44 (0) 20 7121 0102
Email: infouk@cognizant.com
India Operations Headquarters
#5/535, Old Mahabalipuram Road
Okkiyam Pettai, Thoraipakkam
Chennai, 600 096 India
Phone: +91 (0) 44 4209 6000
Fax: +91 (0) 44 4209 6060
Email: inquiryindia@cognizant.com
­­© Copyright 2015, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Cognizant. The information contained herein is
subject to change without notice. All other trademarks mentioned herein are the property of their respective owners.
Codex 1319
Footnotes
1
Business Process Management: The SAP Roadmap, SAP Press, Oct. 28, 2008, http://www.amazon.com/
Business-Process-Management-SAP-Roadmap/dp/1592292313.
2
Athens Group is a pioneer in offering systems-based rig inspection services. In its first annual
benchmarking report, “The State of NPT on High Specification Offshore Rigs,” published in 2010, it
provides a detailed analysis on the causes of drilling control systems’ non-productive time and their impact
on the financial performance of the drilling. The report is widely referenced by the upstream industry
when analyzing drilling operations efficiency.
3
Benefits referenced from BP’s Well Advisor Program; information available at www.BP.com.
For more insights, visit our energy and utilities page or e-mail us at inquiry@cognizant.com.

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Sliding Oil Prices: Predicament or Prospect

  • 1. Sliding Oil Prices: Predicament or Prospect? Given the steep plunge in crude oil prices and resulting cash crunch, now is the perfect time for oil and gas companies to revisit their value tree and synchronize business and IT strategies. Executive Summary The Decline of Crude Oil Prices Crude oil prices have slid over 50% in the last year (see Figure 1), leading to gloom and doom across the energy industry, particularly in the upstream segment. While, most stand-alone upstream operators and service providers focus on their operational costs to deal with plunging oil prices, integrated oil companies tend to look at the downstream value chain to offset the decline in profitability in the upstream segment. Upstream companies are scrambling to adapt to the fluid situation by applying conventional cost- cutting methods, such as layoffs and deferring capital spending to address the cash inflow Source: NASDAQ squeeze. While many see this as a “crisis,” we Figure 1 see an opportunity for oil and gas companies to invigorate their business by realigning their A Blueprint for Change priorities. In our view, a “return to the basics” approach is the best way to combat the crunch on cash This white paper lays out what the industry can inflows. We suggest that upstream companies do to not only survive the current conditions but revisit their “value tree” to identify areas in which also take advantage of future changes. tweaks can lead to performance improvements (see Figure 2, next page). cognizant PoV | june 2015 • Cognizant PoV
  • 2. The Oil & Gas Value Tree The value tree analysis will help reinforce areas where costs can be more easily avoided; this can be computed by comparing target value with actual expenditures against each of the corporate KPIs, and then comparing corporate performance with the industry benchmarks relevant to each of these standards to ascertain which problem areas to focus on. For example, take the case of maintenance expense, which is a key component in upstream operating costs. In the current situation, upstream operators look to pass on a portion of the main- tenance costs to oil field services companies that are involved in drilling out the product. By closely scrutinizing the cost drivers related to maintenance activities, upstream players can apportion the cost to services companies. Addi- tionally, this approach provides actionable insight to formulate specific cost-centric strategies, in cases where costs are not in line with the estab- lished standards. From there, we suggest the following: • Re-prioritize the existing project portfolio. Existing projects were likely initiated at a time when oil prices were strong, allowing for the luxury of pursuing a spate of operational improvement initiatives. Amid truncated cash flows, it is not uncommon for companies to pause all ongoing initiatives in order to cut costs. While this parochial approach saves money, it can endanger and compromise operational safety. Hence, a more structural approach needs to be taken, meaning that projects should be evaluated using need- of-the-hour critical criteria without losing sight of strategic benefits at a holistic level. For oil and gas companies, safety in operations and regulatory compliance are two vital oper- ational cornerstones. Since the 2010 British Petroleum Gulf oil spill, oil companies have spent an inordinate amount of time and energy setting up systems and procedures to ensure zero-tolerance when it comes to ensuring operational safety against the backdrop of stricter regulatory requirements. Therefore, it is prudent to evaluate all project initiatives using safety and regulatory compliance as prime factors, while relegating cost-savings to a supplementary factor. • Pursue low-cost, quick-win initiatives on IT segments. Projects that can save signifi- cant resource costs but do not require a major effort to implement should be prioritized. For example, swiftly implementing a workflow for an approval process in an upstream environ- ment typically saves a substantial amount of time and cost because such approvals must flow through a plethora of production and operations groups, such as drilling, mainte- nance, etc. • Implement business process optimization to eliminate redundant activities, thereby saving money and resources. It is an ideal cognizant PoV 2 Figure 2
  • 3. time for the business to examine its overall business processes and their relevance to running the business. Agile organizations con- tinually optimize their processes to minimize costs in line with the changing external environ- ment. For example, BP continuously reviews its business processes to ensure their relevance to market conditions. Hence, a cash flow crunch is possibly the best time to evaluate key business enablers such as procurement procedures. Stricter control points can then be enabled in the purchasing processes to lower costs. • Effectively manage operating costs by establishing a single source of the truth for information. In the operational environments of oil and gas companies, especially upstream operations, numerous service providers — such as seismic services, drilling services, site preparation services, completion and fracturing services, EPCs, pipeline and storage services, etc. — are key players in the value chain. Therefore, companies must put in place a robust data governance model, particularly for processes that affect operational cost per- formance, to contend with constricted cash inflows. Transform and Perform • Investigate IT and the cloud for mundane and less critical processes to eliminate unnecessary business process management (BPM) costs. According to a study by SAP,1 about 20% of a company’s business processes provide competitive advantage. The rest are standard or non-differentiating processes when compared with other industry players. It therefore makes sense for companies to closely monitor business-critical processes and outsource standard processes to third-parties. It is a better option to manage these processes through the cloud so that on-premises cost can be significantly reduced. • Categorize supply chain spending to formulate a category strategy for sourcing of critical materials. Oil companies — especially services companies, which bear the brunt of cost passed over from upstream companies — are moving to micro-level, category-specific strategies to enable better inventory controls. This will vastly help with cutting costs on materials handling, while tightly controlling inventory management (see Figure 4, next page). Source: Adapted from Business Process Management: SAP Road Map, 2008 Figure 3
  • 4. • Leverage analytics to improve asset optimi- zation and avert cost. Upstream operations are capital- and asset-intensive. The challenge cognizant PoV 4 Categorize to Save Analytics on Casing Monitoring that upstream operators face is to minimize the non-productiontime(NPT)intheiroperationsto maximize production. According to the Athens Group,2 drilling contractors incur $100 million to $150millionperannumonaccountofNPTcosts. The highest percentage of failures that led to NPT were reported on sub-surface equipment. Asset analytics provide visibility into the performance of critical assets employed in operations. Such analytics not only help with real-time monitoring of current performance, but they also provide foresights into future performance, including possible downtime, through pattern analysis. This helps companies take preventive maintenance measures for these critical assets so that NPT is minimized (see Figure 5). Figure 4 Figure 5
  • 5. About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger busi- nesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfac- tion, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 217,700 employees as of March 31, 2015, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant. World Headquarters 500 Frank W. Burr Blvd. Teaneck, NJ 07666 USA Phone: +1 201 801 0233 Fax: +1 201 801 0243 Toll Free: +1 888 937 3277 Email: [email protected] European Headquarters 1 Kingdom Street Paddington Central London W2 6BD Phone: +44 (0) 20 7297 7600 Fax: +44 (0) 20 7121 0102 Email: [email protected] India Operations Headquarters #5/535, Old Mahabalipuram Road Okkiyam Pettai, Thoraipakkam Chennai, 600 096 India Phone: +91 (0) 44 4209 6000 Fax: +91 (0) 44 4209 6060 Email: [email protected] ­­© Copyright 2015, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Cognizant. The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their respective owners. Codex 1319 Footnotes 1 Business Process Management: The SAP Roadmap, SAP Press, Oct. 28, 2008, http://www.amazon.com/ Business-Process-Management-SAP-Roadmap/dp/1592292313. 2 Athens Group is a pioneer in offering systems-based rig inspection services. In its first annual benchmarking report, “The State of NPT on High Specification Offshore Rigs,” published in 2010, it provides a detailed analysis on the causes of drilling control systems’ non-productive time and their impact on the financial performance of the drilling. The report is widely referenced by the upstream industry when analyzing drilling operations efficiency. 3 Benefits referenced from BP’s Well Advisor Program; information available at www.BP.com. For more insights, visit our energy and utilities page or e-mail us at [email protected].