Smart Cities UK 2018 Stream 3 - Citizen Engagement
- 1. Stream 3 - Citizen Engagement
- 2. Chair's Welcome - Speaker: CEO and Cofounder Benjamin Snow, Civocracy
- 3. Designing a city for smart citizens - Speaker: Eleanor Wright Project Partner Aralia System’s
- 4. #SmartSecurity & #SmarterStreets Two Case studies Designing a city for smart citizens
- 5. Case study 1: Our focus – A safer city Smart Security for Public Safety Intelligent Security + People powered decisions = Smart Security
- 6. About Aralia Systems Founded 1995 Full screen content video analytics Physical Security Information Management
- 7. About D4SC Founded 2013 in London. Award winning urban innovation company. Patent-pending system using Big Data with active citizen participation www.D4SC.io
- 8. Smart Security = Top down + Bottom up
- 9. A ‘Smart Security’ User Story “As a city authority I'd like to extract footage of road accidents. Get people to confirm”
- 11. ANY SMARTER SAFE CITY PROBLEM A. How to make cities safer, save lives by engaging with citizens, cities and business? B. How to apply human + sensor intelligence to improve safety to create resilience for a city? C. How to analyse and predict city’s needs to change behaviours to make any global safe smart city?
- 12. Currently this is a hard problem to solve… ..as Citizens, Government and Service provider don’t work together to improve the city infrastructure in real- time when its being actively used by citizens. ANY CITY PROBLEM Copyright: Design For Social Change Ltd www.d4sc.io
- 13. Changify + Aralia is a tailor-made fast easy citizen engagement platform for… SOLUTION FOR SMARTER SAFE CITY
- 14. 2. HOW Bringing together Big + Little data* * Realtime crowdsourced opted-in social insights + ARALIA
- 15. HOW: CHANGIFY + ARALIA SOLUTION Copyright: Design For Social Change Ltd www.d4sc.io
- 16. 3. SOLUTION: OUR INNOVATION Aggregate Data from multiple sources (Big + Little data) Aggregate Predict emergent needs* *patent pending algorithm Prioritise Feedback loops Together with people participation to create transparency
- 17. BUSINESS CASE: B2B model API calls with job prioritisa Beijing 21,516,000 CALL CENTRE DIGITAL CHINA + D4SC CHANGIFY LOW HIGH HIGH LOW Service Cost ONE TO ONE INTERVIEW Service Quality BESPOKE SOLUTIONS/ ISSUE ARALIA
- 18. PROVEN Award- winning UK tech MARKET ADOPTION Award winning UK companies with expansion in SE Asia. PARTNERSHIPS Global smartcity integrators GLOBAL STANDARDS Author smart city PAS Security: ONVIF
- 19. We make it easy: 1. Spot, Snap, Swipe to vote 2. Prioritise the change 3. Verify with feedback loop Copyright: Design For Social Change Ltd www.d4sc.io
- 20. 14. SOLUTION PROPOSITION - OPPORTUNITY Copyright: Design For Social Change Ltd www.d4sc.io Copyright: Design For Social Change Ltd www.d4sc.io
- 21. Case study 2: Our focus – Safer Streets Smart Citizens for Safer Roads #SmarterStreets with Amey
- 39. Intelligent Security + People powered decisions = Smart Security Priya Prakash CEO Design for Social Change [email protected] Thank you + Eleanor Wright Head of Market development ARALIA SYSTEMS [email protected]
- 40. Addressing Congestion in the Smart City - Speaker: Dan Clarke, Smart Cambridge Programme Manager, Connecting Cambridgeshire
- 42. Collaboration
- 43. Energy Air Quality Social Care Health Quality of Life Transport Transport as a ‘Smart City’ building block Economy
- 45. Jobs Until 2031 + 44,000 Jobs £36,000 +35,0000 GVA per capita Homes Greater Cambridge - Growth
- 46. The Key Challenge ? ? ? £41,000 Vehicle reduction: a reduction in the number of vehicles in the city (absorbing the impact of Cambridge’s growth and additionally making a 10 to 15% reduction in 2011 numbers
- 47. Addressing the challenge • Create – an evidence base – Data • Really understand behaviours • Harness new technology and emerging mobility models • Infrastructure Investment • Demand Management – Road Pricing etc • Public transport system which gives travellers what they want
- 48. Future Funding Strategy Autonomous vehicles (AVs) Mobility as a Service (MaaS) Smart logistics IoT and connectivity transforming services Unleashing the power of data Transforming place
- 49. Short Term – 1-2% modal shift Behaviour Change • Really understanding decisions travellers make – Big Conversation • Using information to nudge behaviours • Better, more reliable real time information Creating an environment for Innovation • Open Data • Open to experiment • Network of collaborators
- 50. Examples – Digital Wayfinding
- 51. Example – Variable Message Signs Car park queue prediction + Journey Time = Actual Travel Time V’s Park and Ride travel time
- 52. Medium Term – 5-10% modal shift • Mobility as a Service - Better than the public car • Autonomous Public Transport – Supporting the existing public transport system • New logistics models • Future signals infrastructure – prioritise sustainable modes • Demand Responsive Transport and Car Share
- 53. Autonomous Vehicles – Why? • Initially re-inforce the public transport network and to create last mile links • On-demand, out of hours • More flexibility • Potential for rural transport – hub and spoke model • Eventually lower cost • Dispersal system
- 55. Cambridge North Central Station Whittlesford Parkway Waterbeach Madingley P&R N/Mkt P&R
- 56. Challenges • User experience •Acceptance of no-driver •Safety out of hours •Integration into wider transport system • Managing expectation • Business case • Complex environment
- 57. Mobility as a service • Understand what you want? • City Model – City led, Market led – combination • Creating a market - putting in place the building blocks • Smart Ticketing • Data • Collaboration – EEH and ‘One Cities’ • MOST IMPORTANT – understand your users
- 58. ZUME - Atkins • Small scale MaaS trial in Cambridge by Atkins • extensive commuter research to understand common pain points; this involved the team spending time in Cambridge carrying out face-to-face interviews, ‘ride- alongs’ and surveys, in order to collect customer insights. • trial participants began their daily commute with on- demand car-sharing – using branded vehicles provided by a local taxi firm – from their home to a park & ride, completing their journey via public transport and by walking to their workplace. • Ticketing and Payments fully integrated
- 59. Long Term ?% • Autonomous Cars – Positive or Negative? • Mass Rapid Transit – Underground proposal
- 62. E- Tourism and the role it can play on boosting the economy - Speaker: Richard Veal, Managing Director, New Mind tellUS
- 63. Smart Cities 2018 Stamford Bridge, London Richard Veal, MD
- 64. Established 1999 Tourism Focus 60 Employees About New Mind | tellUs
- 65. Established 1999 Tourism Focus 60 Employees Leading Supplier of Technology Solutions to Tourism Sector About New Mind | tellUs
- 66. > 150 UK Destinations
- 67. All stats courtesy of Digital Tourism Think Tank The e-Tourism Solution
- 68. All stats courtesy of Digital Tourism Think Tank The e-Tourism Solution
- 69. Accommodation Attractions ActivitiesEvents Eateries P.O.I.s Nightlife EntertainmentTransport Shops What are Tourism Providers?
- 70. >150,000 records Created / Curated by the local DMO Rich / Accurate / Relevant Updated by the Tourism Providers All stats courtesy of Digital Tourism Think Tank Only Aggregated Db of UK Tourism
- 71. UK Tourism Providers Database
- 72. Name / Address Type / Category Facilities Gradings /Awards Images / videos Social Media Feeds Reviews Geo-location Availability/ Pricing / Offers Openings What data do we hold?
- 73. Provider Data Example 1
- 74. Provider Data Example 2
- 75. Pilot Project – Buzzin (Manchester)
- 76. Thank You Richard Veal – [email protected] Twitter: @newminddms
- 77. Real estate is getting smart: Planet Idea's approach and experience in Italy and Brazil- Daniele Russolillo,Programme Manager, Planet Idea