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Strategic Management
DR G ALEX RAJESH

Strategic Management - An Introduction
 Strategic Management is all about identification and description of the strategies
that managers can carry so as to achieve better performance and a competitive
advantage for their organization.
 An organization is said to have competitive advantage if its profitability is higher
than the average profitability for all companies in its industry.
 Strategic management is nothing but planning for both predictable as well as
unfeasible contingencies. It is applicable to both small as well as large
organizations as even the smallest organization face competition and, by
formulating and implementing appropriate strategies, they can attain sustainable
competitive advantage.
 It is a way in which strategists set the objectives and proceed about attaining
them.
 It deals with making and implementing decisions about future direction of an
organization. It helps us to identify the direction in which an organization is
moving.
 Strategic management is a continuous process that:
 evaluates and controls the business and the industries in which an organization is
involved;
 evaluates its competitors and sets goals and strategies to meet all existing and
potential competitors; and then
 re-evaluates strategies on a regular basis to determine how it has been
implemented and whether it was successful or does it needs replacement
 The word “strategy” is derived from the Greek word “strategos”; stratus (meaning
army) and “ago” (meaning leading/moving).
 Strategy is an action that managers take to attain one or more of the
organization’s goals.
 Strategy can also be defined as “A general direction set for the company and its
various components to achieve a desired state in the future. Strategy results from
the detailed strategic planning process”.
 Features of Strategy
 Strategy is Significant because it is not possible to foresee the future. Without a
perfect foresight, the firms must be ready to deal with the uncertain events which
constitute the business environment.
 Strategy deals with long term developments rather than routine operations, i.e. it
deals with probability of innovations or new products, new methods of
productions, or new markets to be developed in future.
 Strategy is created to take into account the probable behavior of customers and
competitors. Strategies dealing with employees will predict the employee
behavior.
 Strategy is a well defined roadmap of an organization. It defines the overall
mission, vision and direction of an organization. The objective of a strategy is to
maximize an organization’s strengths and to minimize the strengths of the
competitors.
 Strategy, in short, bridges the gap between “where we are” and “where we want to
want to be”.
Components of a Strategy Statement
 Strategic Intent
 An organization’s strategic intent is the purpose that it exists and why it will
continue to exist, providing it maintains a competitive advantage. Strategic
intent gives a picture about what an organization must get into immediately in
order to achieve the company’s vision. It motivates the people. It clarifies the
vision of the vision of the company.
 Mission Statement
 Mission statement is the statement of the role by which an organization intends to
serve it’s stakeholders. It describes why an organization is operating and thus
provides a framework within which strategies are formulated. It describes what the
organization does (i.e., present capabilities), who all it serves (i.e., stakeholders)
and what makes an organization unique (i.e., reason for existence).
 A mission statement differentiates an organization from others by explaining its
broad scope of activities, its products, and technologies it uses to achieve its goals
and objectives. It talks about an organization’s present (i.e., “about where we are”).
 Microsoft’s mission is to help people and businesses throughout the world to
realize their full potential.
 Wal-Mart’s mission is “To give ordinary folk the chance to buy the same thing as
rich people.”
 Mission statement has three main components- a statement of mission or vision
of the company, a statement of the core values that shape the acts and behaviour
of the employees, and a statement of the goals and objectives
 Features of a Mission
 Mission must be feasible and attainable. It should be possible to achieve it.
 Mission should be clear enough so that any action can be taken.
 It should be inspiring for the management, staff and society at large.
 It should be precise enough, i.e., it should be neither too broad nor too narrow.
 It should be unique and distinctive to leave an impact in everyone’s mind.
 It should be analytical,i.e., it should analyze the key components of the strategy.
 It should be credible, i.e., all stakeholders should be able to believe it.
 A vision statement identifies where the organization wants or intends to be in future or
where it should be to best meet the needs of the stakeholders. It describes dreams and
aspirations for future.
 For instance, Microsoft’s vision is “to empower people through great software, any
time, any place, or any device.”
 Wal-Mart’s vision is to become worldwide leader in retailing.
 A vision is the potential to view things ahead of themselves. It answers the question
“where we want to be”. It gives us a reminder about what we attempt to develop. A
vision statement is for the organization and it’s members, unlike the mission statement
which is for the customers/clients. It contributes in effective decision making as well as
effective business planning.
 An effective vision statement must have following features-
 It must be unambiguous.
 It must be clear.
 It must harmonize with organization’s culture and values.
 The dreams and aspirations must be rational/realistic.
 Vision statements should be shorter so that they are easier to memorize.
Goals and Objectives
 A goal is a desired future state or objective that an organization tries to achieve. Goals
specify in particular what must be done if an organization is to attain mission or vision.
Goals make mission more prominent and concrete. They co-ordinate and integrate
various functional and departmental areas in an organization. Well made goals have
following features-
 These are precise and measurable.
 These look after critical and significant issues.
 These are realistic and challenging.
 These must be achieved within a specific time frame.
 These include both financial as well as non-financial components
Strategic management process has following four steps:
 Environmental Scanning- Environmental scanning refers to a process of collecting,
scrutinizing and providing information for strategic purposes.
 It helps in analyzing the internal and external factors influencing an organization.
 After executing the environmental analysis process, management should evaluate
it on a continuous basis and strive to improve it.
 Strategy Formulation- Strategy formulation is the process of deciding best course
of action for accomplishing organizational objectives and hence achieving
organizational purpose.
 After conducting environment scanning, managers formulate corporate, business
and functional strategies.
 Strategy Implementation- Strategy implementation implies making the strategy
work as intended or putting the organization’s chosen strategy into action.
 Strategy implementation includes designing the organization’s structure,
distributing resources, developing decision making process, and managing human
resources.
 Strategy Evaluation- Strategy evaluation is the final step of strategy management
process.
 The key strategy evaluation activities are: appraising internal and external factors
that are the root of present strategies, measuring performance, and taking
remedial/corrective actions.
 Evaluation makes sure that the organizational strategy as well as it’s
implementation meets the organizational objectives.
 Corporate social responsibility (CSR) refers to strategies that companies put into
action as part of corporate governance that are designed to ensure the company’s
operations are ethical and beneficial for society.
 1Environmental responsibility
 Environmental responsibility initiatives aim to reduce pollution and greenhouse gas emissions and the
sustainable use of natural resources.
 2. Human rights responsibility
 Human rights responsibility initiatives involve providing fair labor practices (e.g., equal pay for equal
work) and fair trade practices, and disavowing child labor.
 3. Philanthropic responsibility
 Philanthropic responsibility can include things such as funding educational programs, supporting health
initiatives, donating to causes, and supporting community beautification projects.
 4. Economic responsibility
 Economic responsibility initiatives involve improving the firm’s business operation while participating in
sustainable practices – for example, using a new manufacturing process to minimize wastage.

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sm.pptx

  • 2.  Strategic Management - An Introduction  Strategic Management is all about identification and description of the strategies that managers can carry so as to achieve better performance and a competitive advantage for their organization.  An organization is said to have competitive advantage if its profitability is higher than the average profitability for all companies in its industry.
  • 3.  Strategic management is nothing but planning for both predictable as well as unfeasible contingencies. It is applicable to both small as well as large organizations as even the smallest organization face competition and, by formulating and implementing appropriate strategies, they can attain sustainable competitive advantage.  It is a way in which strategists set the objectives and proceed about attaining them.  It deals with making and implementing decisions about future direction of an organization. It helps us to identify the direction in which an organization is moving.
  • 4.  Strategic management is a continuous process that:  evaluates and controls the business and the industries in which an organization is involved;  evaluates its competitors and sets goals and strategies to meet all existing and potential competitors; and then  re-evaluates strategies on a regular basis to determine how it has been implemented and whether it was successful or does it needs replacement
  • 5.  The word “strategy” is derived from the Greek word “strategos”; stratus (meaning army) and “ago” (meaning leading/moving).  Strategy is an action that managers take to attain one or more of the organization’s goals.  Strategy can also be defined as “A general direction set for the company and its various components to achieve a desired state in the future. Strategy results from the detailed strategic planning process”.
  • 6.  Features of Strategy  Strategy is Significant because it is not possible to foresee the future. Without a perfect foresight, the firms must be ready to deal with the uncertain events which constitute the business environment.  Strategy deals with long term developments rather than routine operations, i.e. it deals with probability of innovations or new products, new methods of productions, or new markets to be developed in future.  Strategy is created to take into account the probable behavior of customers and competitors. Strategies dealing with employees will predict the employee behavior.
  • 7.  Strategy is a well defined roadmap of an organization. It defines the overall mission, vision and direction of an organization. The objective of a strategy is to maximize an organization’s strengths and to minimize the strengths of the competitors.  Strategy, in short, bridges the gap between “where we are” and “where we want to want to be”.
  • 8. Components of a Strategy Statement  Strategic Intent  An organization’s strategic intent is the purpose that it exists and why it will continue to exist, providing it maintains a competitive advantage. Strategic intent gives a picture about what an organization must get into immediately in order to achieve the company’s vision. It motivates the people. It clarifies the vision of the vision of the company.
  • 9.  Mission Statement  Mission statement is the statement of the role by which an organization intends to serve it’s stakeholders. It describes why an organization is operating and thus provides a framework within which strategies are formulated. It describes what the organization does (i.e., present capabilities), who all it serves (i.e., stakeholders) and what makes an organization unique (i.e., reason for existence).  A mission statement differentiates an organization from others by explaining its broad scope of activities, its products, and technologies it uses to achieve its goals and objectives. It talks about an organization’s present (i.e., “about where we are”).
  • 10.  Microsoft’s mission is to help people and businesses throughout the world to realize their full potential.  Wal-Mart’s mission is “To give ordinary folk the chance to buy the same thing as rich people.”  Mission statement has three main components- a statement of mission or vision of the company, a statement of the core values that shape the acts and behaviour of the employees, and a statement of the goals and objectives
  • 11.  Features of a Mission  Mission must be feasible and attainable. It should be possible to achieve it.  Mission should be clear enough so that any action can be taken.  It should be inspiring for the management, staff and society at large.  It should be precise enough, i.e., it should be neither too broad nor too narrow.  It should be unique and distinctive to leave an impact in everyone’s mind.  It should be analytical,i.e., it should analyze the key components of the strategy.  It should be credible, i.e., all stakeholders should be able to believe it.
  • 12.  A vision statement identifies where the organization wants or intends to be in future or where it should be to best meet the needs of the stakeholders. It describes dreams and aspirations for future.  For instance, Microsoft’s vision is “to empower people through great software, any time, any place, or any device.”  Wal-Mart’s vision is to become worldwide leader in retailing.  A vision is the potential to view things ahead of themselves. It answers the question “where we want to be”. It gives us a reminder about what we attempt to develop. A vision statement is for the organization and it’s members, unlike the mission statement which is for the customers/clients. It contributes in effective decision making as well as effective business planning.
  • 13.  An effective vision statement must have following features-  It must be unambiguous.  It must be clear.  It must harmonize with organization’s culture and values.  The dreams and aspirations must be rational/realistic.  Vision statements should be shorter so that they are easier to memorize.
  • 14. Goals and Objectives  A goal is a desired future state or objective that an organization tries to achieve. Goals specify in particular what must be done if an organization is to attain mission or vision. Goals make mission more prominent and concrete. They co-ordinate and integrate various functional and departmental areas in an organization. Well made goals have following features-  These are precise and measurable.  These look after critical and significant issues.  These are realistic and challenging.  These must be achieved within a specific time frame.  These include both financial as well as non-financial components
  • 15. Strategic management process has following four steps:  Environmental Scanning- Environmental scanning refers to a process of collecting, scrutinizing and providing information for strategic purposes.  It helps in analyzing the internal and external factors influencing an organization.  After executing the environmental analysis process, management should evaluate it on a continuous basis and strive to improve it.
  • 16.  Strategy Formulation- Strategy formulation is the process of deciding best course of action for accomplishing organizational objectives and hence achieving organizational purpose.  After conducting environment scanning, managers formulate corporate, business and functional strategies.  Strategy Implementation- Strategy implementation implies making the strategy work as intended or putting the organization’s chosen strategy into action.  Strategy implementation includes designing the organization’s structure, distributing resources, developing decision making process, and managing human resources.
  • 17.  Strategy Evaluation- Strategy evaluation is the final step of strategy management process.  The key strategy evaluation activities are: appraising internal and external factors that are the root of present strategies, measuring performance, and taking remedial/corrective actions.  Evaluation makes sure that the organizational strategy as well as it’s implementation meets the organizational objectives.
  • 18.  Corporate social responsibility (CSR) refers to strategies that companies put into action as part of corporate governance that are designed to ensure the company’s operations are ethical and beneficial for society.
  • 19.  1Environmental responsibility  Environmental responsibility initiatives aim to reduce pollution and greenhouse gas emissions and the sustainable use of natural resources.  2. Human rights responsibility  Human rights responsibility initiatives involve providing fair labor practices (e.g., equal pay for equal work) and fair trade practices, and disavowing child labor.  3. Philanthropic responsibility  Philanthropic responsibility can include things such as funding educational programs, supporting health initiatives, donating to causes, and supporting community beautification projects.  4. Economic responsibility  Economic responsibility initiatives involve improving the firm’s business operation while participating in sustainable practices – for example, using a new manufacturing process to minimize wastage.