snyders-six-steps-ten-tools-bonus-12142015.pptx
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This document outlines ten organizational and individual tools to aid effectiveness, along with Snyder's Six Steps for developing hope. The ten tools include methods for knowing what to do, getting things done, nurturing relationships, developing oneself, moving behavior, leading teams, and solving problems. Snyder's Six Steps involve turning to friends for advice, believing in one's ability to succeed, maintaining a positive outlook, being flexible, aiming for alternative goals if needed, and breaking large tasks into smaller steps. The document provides an overview of these various frameworks and how they relate to competencies like results orientation, relationship skills, and learning agility.
snyders-six-steps-ten-tools-bonus-12142015.pptx
- 1. TEN TOOLS A COLLECTION OF ORGANIZATIONAL & INDIVIDUAL METHODS TO AID EFFECTI
- 2. HOW DO I… 2 Know what to do? Gap analysis Sensemaking Ideal-setting Get things done? Collaboration Performance Nurture and enhance relationships? Collaboration Communication Develop myself? Personal mastery Gap Analysis Sensemaking Move people and their behavior from point A to point B? Gap analysis Influence Performance Lead teams to produce desired results? Collaboration Performance Facilitation Solve problems? Sense making Evaluation Performance
- 3. TEN TOOLS 1. Atom of Work 2. Gap Analysis 3. Difficult Conversations 4. Mental Maps 5. Advocacy versus Inquiry 6. Team Effectiveness 7. Problem-solving techniques 8. Seven Influence Strategies 9. Feed Forward & Johari Window 10. Events of Instruction 3 Snyder's Six Steps
- 4. Session Date Competencies Atom of Work 2/24/15 Results orientation Relationship Mastery / People Skills Gap Analysis 3/18/15 Results orientation Market and Customer Orientation/ Insight Difficult Conversations 4/7/15 Results orientation Relationship Mastery / People Skills Mental Maps 5/28/15 Results orientation Relationship Mastery / People Skills Market and Customer Orientation/ Insight Learning Agility Advocacy versus Inquiry 6/23/15 Learning Agility Relationship Mastery / People Skills Problem Solving 7/29/15 Results orientation Market and Customer Orientation/ Insight Learning Agility Team Effectiveness 8/25/15 Results orientation Relationship Mastery / People Skills Seven Influence Strategies 9/29/15 Results orientation Relationship Mastery / People Skills FeedForward and Johari Window 10/27/15 Relationship Mastery / People Skills Events of Instruction 11/30/15 Learning Agility (Bonus) Seven hallmarks of survivors and thrivers 12/14/15 Life skills!!! Extra day hold
- 5. WHAT MIGHT YOU GAIN FROM THIS SESSION? Given a performance situation with a Question of how you will be able to surmount a challenge you will: 1. Identify the factors that various researchers have found to be consistent with greater chances for survival and even for optimization 5
- 6. HOW OTHER TOOLS FIT WITH MENTAL MAPS What You Should Request How am I doing in all of this work? Do I have a ‘blind spot’? FeedForward & Johari Window How do I impart what I know? Snyder's Six Steps
- 7. ETS SUCCESS SIX CONNECTIONS Relationship Mastery/People Skills As we seek to build and sustain trusting and effective relationships, we will find circumstances where it is necessary for us to impart knowledge to others Results Orientation Delivering on promises and commitments: Select the right actions to take
- 8. ANOTHER VIEW OF HOW TEN TOOLS MESH 8 Atom of Work Difficult Conversations Feed-forward Gap Analysis Group Events of Instruction Mental Maps Facilitation Advocacy versus Inquiry Problem- solving Techniques Personal Mastery Group Effectiveness Organizational Sagacity 7 Influence Strategies Gap Analysis Snyder's Six Steps
- 9. SESSION 11 SNYDER’S SIX STEPS 9
- 10. HOPE SCALE * Directions: read each item carefully. Using the scale below, please select the number that best describes you and put that number in the blank provided. 1 = Definitely False 2 = Mostly False 3 = Mostly True 4 = Definitely True 1. ___ I energetically pursue my goals. 2. ___ I can think of many ways to get out of a jam. 3. ___ My past experiences have prepared me well for my future. 4. ___ There are lots of ways around any problem. 5. ___ I've been pretty successful in life. 6. ___ I can think of many ways to get the things in life that are most important to me. 7. ___ I meet the goals that I set for myself. 8. ___ Even when others get discouraged, I know I can find a way to solve the problem. 10 * = see notes for authors
- 11. ALL QUOTES IN THIS PRESENTATION ARE FROM THE WORK OF CR SNYDER 11
- 12. ARE THERE ANY DIFFERENCES BETWEEN WHO SUCCEEDS AND WHO DOESN’T? 12 Steadily Thriving Barely Surviving
- 13. SUCCESS IS MORE THAN JUST HOPE BUT… 13 Social Capital Cognitive Skills & Knowledge Luck $$$ Interpersonal Skills
- 14. 14
- 15. SNYDER'S SIX STEPS OR ATTRIBUTES 1. Turn to friends for advice on how to achieve their goals. 2. Tell themselves they can succeed at what they need to do. 3. Even in a tight spot, they tell themselves things will get better as time goes on. 4. They are flexible enough to find different ways to get to their goals. 5. If hope for one goal fades, they aim for another. "Those low in hope tend to become fixated on one goal, and persist even when they find themselves blocked," Dr. Snyder said. "They just stay at it and get frustrated." 6. They show an ability to break a formidable task into specific, achievable chunks. "People low in hope see only the large goal, and not the small steps to it along the way," Dr. Snyder said https://nyti.ms/2NhZNJb 15
- 16. HOPE IS A SUM… Willpower 'Waypower' Goals 16 of the mental Willpower and Waypower that you have for your Goals
- 17. GOALS Willpower 'Waypower' Goals 17 "Something we want to obtain — such as an object — or attain — like an accomplishment. … Mental targets for our thoughts"
- 19. BEGIN WITH A SPECIFIC GOAL IN MIND 19 even though it may shift — or you may alter it — along the way
- 20. WILLPOWER Willpower 'Waypower' Goals 20 "Willpower is the driving force in our thinking.… A reservoir of determination and commitment that we can call on to help move us in the direction of the goal which we are attending at any given moment. It is made up of thoughts such as I can, I'll try, I'm ready to do this, and I've got what it takes."
- 21. WHERE DOES WILLPOWER COME FROM? 21
- 22. DOES WILLPOWER EMERGE FROM OVERCOMING PAST DIFFICULTIES? 22
- 23. WAYPOWER Willpower 'Waypower' Goals 23 "Waypower reflects the mental plans or roadmaps that guide hopeful farm.… A mental capacity we can call on to find one or more effective ways to reach our goals."
- 24. WHAT DO YOU THINK WAYPOWER IS? 24
- 25. SUCCESS IS MORE LIKELY WHERE THERE’S A WILL AND THE WAYS 25 Willpower 'Waypower' Goals
- 26. WILL AND WAYS — MOTIVATION & PATHWAYS — REINFORCE EACH OTHER AS WE ENACT THEM 26 Goals Stronger Will Ways Imagined Even Greater Strength of Will More Ways Imagined And on and on…
- 27. HOPE IS A POWERFUL PREDICTOR OF ADVANTAGE IN BOTH ACHIEVEMENT AND COPING 27
- 28. SNYDER'S SIX STEPS OR ATTRIBUTES 1. Turn to friends for advice on how to achieve their goals. 2. Tell themselves they can succeed at what they need to do. 3. Even in a tight spot, they tell themselves things will get better as time goes on. 4. They are flexible enough to find different ways to get to their goals. 5. If hope for one goal fades, they aim for another. "Those low in hope tend to become fixated on one goal, and persist even when they find themselves blocked," Dr. Snyder said. "They just stay at it and get frustrated." 6. They show an ability to break a formidable task into specific, achievable chunks. "People low in hope see only the large goal, and not the small steps to it along the way," Dr. Snyder said 28
- 29. TURN TO FRIENDS FOR ADVICE ON HOW TO ACHIEVE THEIR GOALS 29 Do you have a social support network upon which you can call in good and bad times? Is it reciprocal — do you both give and take support? When you are giving support, do you concentrate on being present for your friends? When you seek support, are you looking for a source of additional 'Waypower' as well as a reinforcement of your willpower? Or are you seeking a 'parking space' for your BMW?
- 30. TELL THEMSELVES THEY CAN SUCCEED AT WHAT THEY NEED TO DO 30
- 31. EVEN IN A TIGHT SPOT, THEY TELL THEMSELVES THINGS WILL GET BETTER AS TIME GOES ON 31
- 32. THEY ARE FLEXIBLE ENOUGH TO FIND DIFFERENT WAYS TO GET TO THEIR GOALS 32
- 33. IF HOPE FOR ONE GOAL FADES, THEY AIM FOR ANOTHER 33
- 34. THEY SHOW AN ABILITY TO BREAK A FORMIDABLE TASK INTO SPECIFIC, ACHIEVABLE CHUNKS 34 "People low in hope see only the large goal, and not the small steps to it along the way“ BUT… Some goals involve changing systems and you may need to shift between looking at the overall problem and experimenting with solving one particular 'chunk'
- 35. 35 THEY SHOW AN ABILITY TO BREAK A FORMIDABLE TASK INTO SPECIFIC, ACHIEVABLE CHUNKS
- 36. SO HOW DID YOU SCORE? 1. ___ I energetically pursue my goals. 2. ___ I can think of many ways to get out of a jam. 3. ___ My past experiences have prepared me well for my future. 4. ___ There are lots of ways around any problem. 5. ___ I've been pretty successful in life. 6. ___ I can think of many ways to get the things in life that are most important to me. 7. ___ I meet the goals that I set for myself. 8. ___ Even when others get discouraged, I know I can find a way to solve the problem. Scores around 24 approximate an average amount of hope. Average in this context actually suggests a strong base of hope. A score of more than 24 indicates that you usually think in ways that are very hopeful. A score of less than 24 suggests that you probably do not typically approach things with a hopeful mindset. Here's the good news: anyone — anyone — can increase their score. Following the six steps is a way of promoting a greater # of hopeful interactions. 36
- 37. HOW MIGHT YOU USE WHAT WE HAVE DISCUSSED TODAY? 37 Willpower 'Waypower' Goals
- 38. 38
- 39. 39 TEN TOOLS 1. Atom of Work 2. Gap Analysis 3. Difficult Conversations 4. Mental Maps 5. Advocacy versus Inquiry 6. Team Effectiveness 7. Problem-solving techniques 8. Seven Influence Strategies 9. Feed Forward & Johari Window 10. Events of Instruction Snyder's Six Steps
Editor's Notes
- #3: The 10 tools are a set of ways of looking at the world in situations so as to be more effective. All of us at work are confronted with questions – if we bothered to be aware and we care about being successful – that need answers. And those answers must be more than mere prescriptions; those answers must contain within them the means by which we can make things different. The 10 tools are way for us to know more clearly what to do, to get things done more efficiently and more effectively with less breakdowns, to improve and strengthen our relationships that are critical to the success of any individual in any enterprise, to allow us to do capital C. change management, to lead teams to produce their objectives, and to solve problems.
- #5: Handout
- #7: Handout
- #11: developed by CR Snyder, Cherie Harris, John R Anderson, Sharon A Holleran, Laurie A. Irving, Sandra T Sigmon, Laurent Youshonobu, June Gibb, Cherylle Langelle, and Pat Hearney, Journal Of Personality And Social Psychology, 1991, volume 60 (four), 570 — 585
- #14: Human capital includes: A broad set of cognitive skills and knowledge Interpersonal skills (collaboration, teamwork, …) Character traits (motivation, persistence, reliability, self-discipline, …) Social capital includes: Family and social networks Norms and values that guide behavior
- #15: It is important to emphasize that hopeful thinking necessitates both the perceived capacity to envision workable routes and goal-directed energy. Thus, hope is “a positive motivational state that is based on an interactively derived sense of successful (1) agency (goal-directed energy) and (2) pathways (planning to meet goals)” (Snyder, Irving, & Anderson, 1991, p. 287). In the progression of hopeful thinking in the goal-pursuit sequence, we hypothesize that pathways thinking increases agency thinking, which, in turn, yields further pathways thinking, and so on. Overall, therefore, pathway and agency thoughts are iterative as well as additive over the course of a given sequence of goal-directed cognitions (see Snyder, Harris, et al., 1991).
- #16: https://nyti.ms/2NhZNJb
- #34: In the long run men hit only what they aim at. Therefore, though they should fail immediately, they had better aim at something high.
- #37: developed by CR Snyder, Cherie Harris, John R Anderson, Sharon A Holleran, Laurie A. Irving, Sandra T Sigmon, Laurent Youshonobu, June Gibb, Cherylle Langelle, and Pat Hearney, Journal Of Personality And Social Psychology, 1991, volume 60 (four), 570 — 585