SlideShare a Scribd company logo
But it
Sure Does $ELL
Why Does SEX - Sell ????




Because as humans we are driven to
 fulfill our Wants, Needs & Desires.
Social - Wants Needs & Desires
       • Look Good
       • Have Fun
       • Social Life
       • Freedom
       • Choices
       • Acceptance
       • Better Life
       • Be Connected
       • Companionship
What are we Really Talking About?
 • Emotions - are the key element in
   Social Media. When you post a
   Picture, a Video or make a Comment,
   you must impart your PASSION!
 • Remember - if it does not touch me,
   make me feel something, chances are
   you will never hear from me or get to
   know me as a friend or consumer.
So Why Does Social Media Sell?
• BECAUSE WE ARE “SOCIAL CREATURES.”
• We are driven by Wants, Needs & Desires
• Because It makes you FEEL Something.
• It has a LOOOOOONG Shelf Life!
• Its Delivery is Instantaneous!
• Its Reach is Infinite.
• Its Gone MOBILE!
Why is Social Reach Important?




Kim Kardashian gets paid $10,000
   per Twitter endorsement.

   (Recent plugs have been for
    ShoeDazzle.com and CVS.)
How to use a Liability as
       an Asset
QUESTION?
How much would you pay
for Charlie Sheen to
represent your product?
Can his reputation still be
leveraged?
Charlie Sheen was paid about $50,000
 • Per tweet – “It was worth it Sheen’s tweet
   for Internships.com generated 95,333
   clicks in the first hour and 450,000 clicks in
   48 hours, created a worldwide trending
   topic out of #tigerbloodintern, attracted
   82,148 internship applications from 181
   countries, and added 1 million additional
   visits to Internships.com”
 • That is .60 per application!
Source 1/28/2012 Oh No they Didn’t!   http://ohnotheydidnt.livejournal.com
WHAT ARE THEY DOING?
 Social Media Marketers & Agencies are Clever.
• They are Hunting for NEW BUSINESS, they go
  where the most Eyes, Ears & Potential Clients
  can be found. They are using an old marketing
  (Tactic) in the New World of Social Media.

                            They are Playing
                     Hounds to the Hunters
Hounds to the Hunters???
Hunters – have often
used Hounds to assist
in the capture of
their prize.

If you were a Hunter
what would your
prize be?

Increased Traffic is your PRIZE !
• Social Media or the Hound’s job is to provide a
  vast array of communication methods where
  captivating content can be provided to any
  number of viewers or followers.
• The captivating content in turn entices
  followers to continue their journey. It leads
  them where you want them to go, it...
• The Website or HUNTER’S job is to provide
  a platform to host content “Who you are &
  what’s your Product or Service.”

• The Website content presents unique calls
  to action. The job of a call to action, is to….
Social Media Tools of the Trade
Visitors Have Powerful Voices




 Leverage their Social Networks to
     Broadcast your Message.
What Do I Do With All This?
Get Visitors to Testify
   Charles Schwab Boosts Acquisition
    With Online Ratings & Reviews
  A Focus On Transparency And Customer Acquisition Drives Early Success


Executive Summary
In June 2011, the digital marketing team at
Charles Schwab rolled out its Clients Speak
client ratings and reviews service. To
date, Charles Schwab customers have
written more than 1,000 mostly positive
reviews.
Consumers
  TRUST
Consumers.
Why are Comments & Ratings
         Important?
• Consumer reviews are significantly more trusted
  - nearly 12 times more -- than descriptions that
  come from manufacturers, (eMarketer, February 2010)
• 90% of consumers online trust recommendations
  from people they know; 70% trust opinions of
  unknown users. (Econsultancy, July 2009)
• Consumers were willing to pay between 20 to
  99% more for a 5-star rated product than for a 4-
  star rated product, depending on the product
  category. (comScore/Kelsey, October 2007)
Videos Get the Message Across!
 • Nearly 64% of respondents had watched a
   user-generated video review, and more
   than three-quarters of that group said it
   helped them make a purchase decision—
   either for or against a product or brand.
   81.3% listed the ability to see the product
   in action as their favorite thing about
   video reviews.(Internet Retailer, June 2010)




46 years of Video is watched
    each day on YouTube
It is Important to be LIKED!
• THE #1 REASON PEOPLE PRESS THE A
  FACEBOOK “LIKE” BUTTON IS TO RECEIVE
  PROMOTIONS AND DISCOUNTS. In other
  words, when consumers are on Facebook,
  what we are saying to brands is “talk to me
                     because if I like what
                     you do for me, I’m
                     going to be your
                     biggest fan.”
Internet Marketing Plan of Action
      For Your Community
I Don’t Have The TIME
(Richism) -”Time is our enemy, and she is a
merciless enemy who never sleeps.”
• “Unless you Clone me, there is just no way I
  can get more work done!”
• “Force Multiplier” - refers to a factor that
  dramatically increases (hence "multiplies") the
  effectiveness of an item or group.

• Get Ready to meet your “Force Multiplier”
Hoot Suite.com The “Batch - Fax”
 of Internet & Social Messaging
CVB’s Strength Is Its Membership
1. Set up a Community Blog
2. Have members submit compelling articles i.e.
 • “Why I love Dickson County”
 • “My 3 - favorite places to eat in town are… & why”
 • “5 - Things that a visitor to my town MUST DO!”

3. Get visitors involved, invite them to comment.
4. Develop GREAT E-mail & Social Media Database
5. Use HootSuite “Broadcast” your Social Message.
Blog
• I suggest Wordpress.org
      Hosted on the same
      server as your
      existing web site.
What is a Blog? - Do you Blog?
Todays Blogs look just like websites. The
advantage of a BLOG (Web-Log) over a
static website, is that it allows the
opportunity to speak to & with visitors.
What do you do with a Blog?
•Produce - your own content,
Video to PDF white page
documents.
•Commentator - communicator /
the voice of your product.
•Gather - valuable online book
marks and comments about your
product.
•Join - other social networks and
groups, open conversations.
•Observe-other social media
superstars watch what they do.
Cross Promote Video & Photos
            • Cross promote all
              Videos on Blog- by
              linking videos from
              YouTube Channel to
              Blog.
            • Each time you produce
              a new video or post
              photos, send a
              message to fans &
              followers on Twitter,
              Linked-In & Facebook.
Facebook -
Facebook- (Best Practice)
 Use it for online branding; Facebook’s strength lies in it’s
ability to convey passion & elicit emotion. Leverage your
contact’s friends list. “Share the Love” well-planned
commentary can excite peripheral clientele as never
before.

 Make your Fan’s Friends - Your NEW Fans

Be who you are, be transparent… people fall in love with
people, not companies & great soulless creatures.
TripAdvisor = Reputation Management
  If a social media platform is not bringing in
  business but still carries weight and has value,
  (Tactic) - utilize it as a tool.
   65% of People Surveyed Stated “A management
       response would sway travel decisions”

  In the overall scheme, TripAdvisor provides
  businesses with a great venue to show off their
  public relations & customer service skills.
Social Media Goal Setting
2011 Actual Facebook -Likes      Insert Present # of Likes
2012 Goal   Facebook -Likes      Insert Goal #

2011 Actual YouTube Views        Insert Present # of Videos viewed
2012 Goal   YouTube Views        Insert Goal #

2011 Actual Tweets & Followers   Insert Present # of T & F
2012 Goal   Tweets & Followers   Insert Goal #

2011 Actual Blog Followers       Insert Present # of Blog Followers
2012 Goal   Blog Followers       Insert Goal #


2011 Actual E-News Subscribers   Insert Present # of Subscribers
2012 Goal   E-News Subscribers   Insert Goal #
Sample Action Plan




 Congratulations! You are on your way to
        being a Digital Producer.
Let’s Get Analytical
Richism- “Analytics are your Web/Social
                  P&L Statement”
• Be sure that your association is using some
   kind of analytics program on both its web
   site and its blog. I.e. Google Analytics, Webstats, Urchin.

• Get used to measuring traffic, know what
  information generates the greatest traffic.

(Feed the Visitor more of what they like, keep engaging the Visitors.)
Web Analytics are your Online
      P&L - Statement
Thank You for Your Time




                rich@therichestweb.com
                (865) 242-1700
                Download this presentation at
               http://therichestweb.com/downloads




  I Invite you to Follow Me

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Social Media it's not Sex but it Sure Does Sell

  • 2. Why Does SEX - Sell ???? Because as humans we are driven to fulfill our Wants, Needs & Desires.
  • 3. Social - Wants Needs & Desires • Look Good • Have Fun • Social Life • Freedom • Choices • Acceptance • Better Life • Be Connected • Companionship
  • 4. What are we Really Talking About? • Emotions - are the key element in Social Media. When you post a Picture, a Video or make a Comment, you must impart your PASSION! • Remember - if it does not touch me, make me feel something, chances are you will never hear from me or get to know me as a friend or consumer.
  • 5. So Why Does Social Media Sell? • BECAUSE WE ARE “SOCIAL CREATURES.” • We are driven by Wants, Needs & Desires • Because It makes you FEEL Something. • It has a LOOOOOONG Shelf Life! • Its Delivery is Instantaneous! • Its Reach is Infinite. • Its Gone MOBILE!
  • 6. Why is Social Reach Important? Kim Kardashian gets paid $10,000 per Twitter endorsement. (Recent plugs have been for ShoeDazzle.com and CVS.)
  • 7. How to use a Liability as an Asset QUESTION? How much would you pay for Charlie Sheen to represent your product? Can his reputation still be leveraged?
  • 8. Charlie Sheen was paid about $50,000 • Per tweet – “It was worth it Sheen’s tweet for Internships.com generated 95,333 clicks in the first hour and 450,000 clicks in 48 hours, created a worldwide trending topic out of #tigerbloodintern, attracted 82,148 internship applications from 181 countries, and added 1 million additional visits to Internships.com” • That is .60 per application! Source 1/28/2012 Oh No they Didn’t! http://ohnotheydidnt.livejournal.com
  • 9. WHAT ARE THEY DOING? Social Media Marketers & Agencies are Clever. • They are Hunting for NEW BUSINESS, they go where the most Eyes, Ears & Potential Clients can be found. They are using an old marketing (Tactic) in the New World of Social Media. They are Playing Hounds to the Hunters
  • 10. Hounds to the Hunters??? Hunters – have often used Hounds to assist in the capture of their prize. If you were a Hunter what would your prize be? Increased Traffic is your PRIZE !
  • 11. • Social Media or the Hound’s job is to provide a vast array of communication methods where captivating content can be provided to any number of viewers or followers. • The captivating content in turn entices followers to continue their journey. It leads them where you want them to go, it...
  • 12. • The Website or HUNTER’S job is to provide a platform to host content “Who you are & what’s your Product or Service.” • The Website content presents unique calls to action. The job of a call to action, is to….
  • 13. Social Media Tools of the Trade
  • 14. Visitors Have Powerful Voices Leverage their Social Networks to Broadcast your Message.
  • 15. What Do I Do With All This?
  • 16. Get Visitors to Testify Charles Schwab Boosts Acquisition With Online Ratings & Reviews A Focus On Transparency And Customer Acquisition Drives Early Success Executive Summary In June 2011, the digital marketing team at Charles Schwab rolled out its Clients Speak client ratings and reviews service. To date, Charles Schwab customers have written more than 1,000 mostly positive reviews.
  • 18. Why are Comments & Ratings Important? • Consumer reviews are significantly more trusted - nearly 12 times more -- than descriptions that come from manufacturers, (eMarketer, February 2010) • 90% of consumers online trust recommendations from people they know; 70% trust opinions of unknown users. (Econsultancy, July 2009) • Consumers were willing to pay between 20 to 99% more for a 5-star rated product than for a 4- star rated product, depending on the product category. (comScore/Kelsey, October 2007)
  • 19. Videos Get the Message Across! • Nearly 64% of respondents had watched a user-generated video review, and more than three-quarters of that group said it helped them make a purchase decision— either for or against a product or brand. 81.3% listed the ability to see the product in action as their favorite thing about video reviews.(Internet Retailer, June 2010) 46 years of Video is watched each day on YouTube
  • 20. It is Important to be LIKED! • THE #1 REASON PEOPLE PRESS THE A FACEBOOK “LIKE” BUTTON IS TO RECEIVE PROMOTIONS AND DISCOUNTS. In other words, when consumers are on Facebook, what we are saying to brands is “talk to me because if I like what you do for me, I’m going to be your biggest fan.”
  • 21. Internet Marketing Plan of Action For Your Community
  • 22. I Don’t Have The TIME (Richism) -”Time is our enemy, and she is a merciless enemy who never sleeps.” • “Unless you Clone me, there is just no way I can get more work done!” • “Force Multiplier” - refers to a factor that dramatically increases (hence "multiplies") the effectiveness of an item or group. • Get Ready to meet your “Force Multiplier”
  • 23. Hoot Suite.com The “Batch - Fax” of Internet & Social Messaging
  • 24. CVB’s Strength Is Its Membership 1. Set up a Community Blog 2. Have members submit compelling articles i.e. • “Why I love Dickson County” • “My 3 - favorite places to eat in town are… & why” • “5 - Things that a visitor to my town MUST DO!” 3. Get visitors involved, invite them to comment. 4. Develop GREAT E-mail & Social Media Database 5. Use HootSuite “Broadcast” your Social Message.
  • 25. Blog • I suggest Wordpress.org Hosted on the same server as your existing web site.
  • 26. What is a Blog? - Do you Blog? Todays Blogs look just like websites. The advantage of a BLOG (Web-Log) over a static website, is that it allows the opportunity to speak to & with visitors.
  • 27. What do you do with a Blog? •Produce - your own content, Video to PDF white page documents. •Commentator - communicator / the voice of your product. •Gather - valuable online book marks and comments about your product. •Join - other social networks and groups, open conversations. •Observe-other social media superstars watch what they do.
  • 28. Cross Promote Video & Photos • Cross promote all Videos on Blog- by linking videos from YouTube Channel to Blog. • Each time you produce a new video or post photos, send a message to fans & followers on Twitter, Linked-In & Facebook.
  • 29. Facebook - Facebook- (Best Practice) Use it for online branding; Facebook’s strength lies in it’s ability to convey passion & elicit emotion. Leverage your contact’s friends list. “Share the Love” well-planned commentary can excite peripheral clientele as never before.  Make your Fan’s Friends - Your NEW Fans Be who you are, be transparent… people fall in love with people, not companies & great soulless creatures.
  • 30. TripAdvisor = Reputation Management If a social media platform is not bringing in business but still carries weight and has value, (Tactic) - utilize it as a tool. 65% of People Surveyed Stated “A management response would sway travel decisions” In the overall scheme, TripAdvisor provides businesses with a great venue to show off their public relations & customer service skills.
  • 31. Social Media Goal Setting 2011 Actual Facebook -Likes Insert Present # of Likes 2012 Goal Facebook -Likes Insert Goal # 2011 Actual YouTube Views Insert Present # of Videos viewed 2012 Goal YouTube Views Insert Goal # 2011 Actual Tweets & Followers Insert Present # of T & F 2012 Goal Tweets & Followers Insert Goal # 2011 Actual Blog Followers Insert Present # of Blog Followers 2012 Goal Blog Followers Insert Goal # 2011 Actual E-News Subscribers Insert Present # of Subscribers 2012 Goal E-News Subscribers Insert Goal #
  • 32. Sample Action Plan Congratulations! You are on your way to being a Digital Producer.
  • 33. Let’s Get Analytical Richism- “Analytics are your Web/Social P&L Statement” • Be sure that your association is using some kind of analytics program on both its web site and its blog. I.e. Google Analytics, Webstats, Urchin. • Get used to measuring traffic, know what information generates the greatest traffic. (Feed the Visitor more of what they like, keep engaging the Visitors.)
  • 34. Web Analytics are your Online P&L - Statement
  • 35. Thank You for Your Time [email protected] (865) 242-1700 Download this presentation at http://therichestweb.com/downloads I Invite you to Follow Me