Soft_Skills_Training_4_Month_Agenda_80_Slides.pptx
- 1. Day 1 – Introduction & Orientation skills, grooming, workplace behavior y greetings min lunch tions → Discuss warehouse/transport job roles → Importance of soft skills in logistics → Overview o
- 2. Day 2 – Communication Basics o, phone, logs) → Verbal clarity in reporting stock/dispatch → Non-verbal cues in team coordination
- 3. Day 3 – Teamwork Fundamentals ker, supervisor) → Case study: poor teamwork leads to late dispatch → Activity: group truck loading
- 4. Day 4 – Professional Etiquette workplace manners tion warehouses → Body language around supervisors/customers → Punctuality and discipline → Role-pl
- 5. Day 5 – Workplace Communication mmunication n lunch ock levels → How to escalate issues to management → Do’s/don’ts in workplace communication →
- 6. Day 6 – Introduction & Orientation skills, grooming, workplace behavior y greetings min lunch tions → Discuss warehouse/transport job roles → Importance of soft skills in logistics → Overview o
- 7. Day 7 – Communication Basics o, phone, logs) → Verbal clarity in reporting stock/dispatch → Non-verbal cues in team coordination
- 8. Day 8 – Teamwork Fundamentals ker, supervisor) → Case study: poor teamwork leads to late dispatch → Activity: group truck loading
- 9. Day 9 – Professional Etiquette workplace manners tion warehouses → Body language around supervisors/customers → Punctuality and discipline → Role-pl
- 10. Day 10 – Workplace Communication mmunication n lunch ock levels → How to escalate issues to management → Do’s/don’ts in workplace communication →
- 11. Day 11 – Introduction & Orientation skills, grooming, workplace behavior y greetings min lunch tions → Discuss warehouse/transport job roles → Importance of soft skills in logistics → Overview o
- 12. Day 12 – Communication Basics o, phone, logs) → Verbal clarity in reporting stock/dispatch → Non-verbal cues in team coordination
- 13. Day 13 – Teamwork Fundamentals ker, supervisor) → Case study: poor teamwork leads to late dispatch → Activity: group truck loading
- 14. Day 14 – Professional Etiquette workplace manners tion warehouses → Body language around supervisors/customers → Punctuality and discipline → Role-pl
- 15. Day 15 – Workplace Communication mmunication n lunch ock levels → How to escalate issues to management → Do’s/don’ts in workplace communication →
- 16. Day 16 – Introduction & Orientation skills, grooming, workplace behavior y greetings min lunch tions → Discuss warehouse/transport job roles → Importance of soft skills in logistics → Overview o
- 17. Day 17 – Communication Basics o, phone, logs) → Verbal clarity in reporting stock/dispatch → Non-verbal cues in team coordination
- 18. Day 18 – Teamwork Fundamentals ker, supervisor) → Case study: poor teamwork leads to late dispatch → Activity: group truck loading
- 19. Day 19 – Professional Etiquette workplace manners tion warehouses → Body language around supervisors/customers → Punctuality and discipline → Role-pl
- 20. Day 20 – Workplace Communication mmunication n lunch ock levels → How to escalate issues to management → Do’s/don’ts in workplace communication →
- 21. Day 21 – Time Management shift planning ch ling → Prioritizing urgent vs routine tasks → Practical activity: plan dispatch timetable → Reflection:
- 22. Day 22 – Workplace Integrity nt, bribes) → Case study: pressured to fake stock numbers → Role-play: refusing unethical instructio
- 23. Day 23 – Problem Solving ce issues h se process → Brainstorm solutions to missing inventory → Activity: group solves transport delay issu
- 24. Day 24 – Conflict Management mmunication sor vs customer → Role-play: dispute between loader and driver → Resolution strategies → Debrief
- 25. Day 25 – Collaboration ecisions in groups nch entory & transport) → Group task: plan a delivery with mixed resources → Discuss teamwork barrie
- 26. Day 26 – Time Management shift planning ch ling → Prioritizing urgent vs routine tasks → Practical activity: plan dispatch timetable → Reflection:
- 27. Day 27 – Workplace Integrity nt, bribes) → Case study: pressured to fake stock numbers → Role-play: refusing unethical instructio
- 28. Day 28 – Problem Solving ce issues h se process → Brainstorm solutions to missing inventory → Activity: group solves transport delay issu
- 29. Day 29 – Conflict Management mmunication sor vs customer → Role-play: dispute between loader and driver → Resolution strategies → Debrief
- 30. Day 30 – Collaboration ecisions in groups nch entory & transport) → Group task: plan a delivery with mixed resources → Discuss teamwork barrie
- 31. Day 31 – Time Management shift planning ch ling → Prioritizing urgent vs routine tasks → Practical activity: plan dispatch timetable → Reflection:
- 32. Day 32 – Workplace Integrity nt, bribes) → Case study: pressured to fake stock numbers → Role-play: refusing unethical instructio
- 33. Day 33 – Problem Solving ce issues h se process → Brainstorm solutions to missing inventory → Activity: group solves transport delay issu
- 34. Day 34 – Conflict Management mmunication sor vs customer → Role-play: dispute between loader and driver → Resolution strategies → Debrief
- 35. Day 35 – Collaboration ecisions in groups nch entory & transport) → Group task: plan a delivery with mixed resources → Discuss teamwork barrie
- 36. Day 36 – Time Management shift planning ch ling → Prioritizing urgent vs routine tasks → Practical activity: plan dispatch timetable → Reflection:
- 37. Day 37 – Workplace Integrity nt, bribes) → Case study: pressured to fake stock numbers → Role-play: refusing unethical instructio
- 38. Day 38 – Problem Solving ce issues h se process → Brainstorm solutions to missing inventory → Activity: group solves transport delay issu
- 39. Day 39 – Conflict Management mmunication sor vs customer → Role-play: dispute between loader and driver → Resolution strategies → Debrief
- 40. Day 40 – Collaboration ecisions in groups nch entory & transport) → Group task: plan a delivery with mixed resources → Discuss teamwork barrie
- 41. Day 41 – Customer Orientation timelines → Role-play: handling angry client call → Case study: delivery delay due to miscommunica
- 42. Day 42 – Advanced Communication ch ng formats → Email drafting for late delivery notification → Role-play: professional escalation to clien
- 43. Day 43 – Active Listening vely ning quiz min lunch tial loading instructions → Identify errors from poor listening → Role-play: repeat-back technique → Qu
- 44. Day 44 – Negotiation Skills gotiation in lunch ext porter negotiation → Role-play: negotiating delivery time → Case study: win-win negotiation → Refl
- 45. Day 45 – Presentation Skills to groups ntation ecklist quiz x2 + 40-min lunch ence building plan to team → Group presentation on dispatch chart → Individual mini-presentations → Feedback
- 46. Day 46 – Customer Orientation timelines → Role-play: handling angry client call → Case study: delivery delay due to miscommunica
- 47. Day 47 – Advanced Communication ch ng formats → Email drafting for late delivery notification → Role-play: professional escalation to clien
- 48. Day 48 – Active Listening vely ning quiz min lunch tial loading instructions → Identify errors from poor listening → Role-play: repeat-back technique → Qu
- 49. Day 49 – Negotiation Skills gotiation in lunch ext porter negotiation → Role-play: negotiating delivery time → Case study: win-win negotiation → Refl
- 50. Day 50 – Presentation Skills to groups ntation ecklist quiz x2 + 40-min lunch ence building plan to team → Group presentation on dispatch chart → Individual mini-presentations → Feedback
- 51. Day 51 – Customer Orientation timelines → Role-play: handling angry client call → Case study: delivery delay due to miscommunica
- 52. Day 52 – Advanced Communication ch ng formats → Email drafting for late delivery notification → Role-play: professional escalation to clien
- 53. Day 53 – Active Listening vely ning quiz min lunch tial loading instructions → Identify errors from poor listening → Role-play: repeat-back technique → Qu
- 54. Day 54 – Negotiation Skills gotiation in lunch ext porter negotiation → Role-play: negotiating delivery time → Case study: win-win negotiation → Refl
- 55. Day 55 – Presentation Skills to groups ntation ecklist quiz x2 + 40-min lunch ence building plan to team → Group presentation on dispatch chart → Individual mini-presentations → Feedback
- 56. Day 56 – Customer Orientation timelines → Role-play: handling angry client call → Case study: delivery delay due to miscommunica
- 57. Day 57 – Advanced Communication ch ng formats → Email drafting for late delivery notification → Role-play: professional escalation to clien
- 58. Day 58 – Active Listening vely ning quiz min lunch tial loading instructions → Identify errors from poor listening → Role-play: repeat-back technique → Qu
- 59. Day 59 – Negotiation Skills gotiation in lunch ext porter negotiation → Role-play: negotiating delivery time → Case study: win-win negotiation → Refl
- 60. Day 60 – Presentation Skills to groups ntation ecklist quiz x2 + 40-min lunch ence building plan to team → Group presentation on dispatch chart → Individual mini-presentations → Feedback
- 61. Day 61 – Leadership Basics ams, motivating staff am lead scenario quiz 2 + 40-min lunch ge initiative ds in warehouse operations → Motivating loaders/transport staff → Role-play: assigning tasks → Qu
- 62. Day 62 – Stress Management nch s use jobs → Breathing/mindfulness exercise → Case study: truck breakdown & urgent delivery → Refl
- 63. Day 63 – Mock Interviews Q&A practice terview role-play on Qs MCQ min break x2 + 40-min lunch s: Career prep al interview Qs for WITM roles → Role-play: student as candidate → Peer feedback → Trainer tips on
- 64. Day 64 – Integration Simulation on ng, customer handling) , reporting, transport, customer handling) → Assign roles to groups → Run simulation with supervis
- 65. Day 65 – Final Presentation & Assessment & showcase presentations k x2 + 40-min lunch fication readiness entations: ‘Soft skills I improved’ → Quiz: comprehensive test → Feedback session → Certificate read
- 66. Day 66 – Leadership Basics ams, motivating staff am lead scenario quiz 2 + 40-min lunch ge initiative ds in warehouse operations → Motivating loaders/transport staff → Role-play: assigning tasks → Qu
- 67. Day 67 – Stress Management nch s use jobs → Breathing/mindfulness exercise → Case study: truck breakdown & urgent delivery → Refl
- 68. Day 68 – Mock Interviews Q&A practice terview role-play on Qs MCQ min break x2 + 40-min lunch s: Career prep al interview Qs for WITM roles → Role-play: student as candidate → Peer feedback → Trainer tips on
- 69. Day 69 – Integration Simulation on ng, customer handling) , reporting, transport, customer handling) → Assign roles to groups → Run simulation with supervis
- 70. Day 70 – Final Presentation & Assessment & showcase presentations k x2 + 40-min lunch fication readiness entations: ‘Soft skills I improved’ → Quiz: comprehensive test → Feedback session → Certificate read
- 71. Day 71 – Leadership Basics ams, motivating staff am lead scenario quiz 2 + 40-min lunch ge initiative ds in warehouse operations → Motivating loaders/transport staff → Role-play: assigning tasks → Qu
- 72. Day 72 – Stress Management nch s use jobs → Breathing/mindfulness exercise → Case study: truck breakdown & urgent delivery → Refl
- 73. Day 73 – Mock Interviews Q&A practice terview role-play on Qs MCQ min break x2 + 40-min lunch s: Career prep al interview Qs for WITM roles → Role-play: student as candidate → Peer feedback → Trainer tips on
- 74. Day 74 – Integration Simulation on ng, customer handling) , reporting, transport, customer handling) → Assign roles to groups → Run simulation with supervis
- 75. Day 75 – Final Presentation & Assessment & showcase presentations k x2 + 40-min lunch fication readiness entations: ‘Soft skills I improved’ → Quiz: comprehensive test → Feedback session → Certificate read
- 76. Day 76 – Leadership Basics ams, motivating staff am lead scenario quiz 2 + 40-min lunch ge initiative ds in warehouse operations → Motivating loaders/transport staff → Role-play: assigning tasks → Qu
- 77. Day 77 – Stress Management nch s use jobs → Breathing/mindfulness exercise → Case study: truck breakdown & urgent delivery → Refl
- 78. Day 78 – Mock Interviews Q&A practice terview role-play on Qs MCQ min break x2 + 40-min lunch s: Career prep al interview Qs for WITM roles → Role-play: student as candidate → Peer feedback → Trainer tips on
- 79. Day 79 – Integration Simulation on ng, customer handling) , reporting, transport, customer handling) → Assign roles to groups → Run simulation with supervis
- 80. Day 80 – Final Presentation & Assessment & showcase presentations k x2 + 40-min lunch fication readiness entations: ‘Soft skills I improved’ → Quiz: comprehensive test → Feedback session → Certificate read