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AppExchange Turns 10
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Forward-Looking Statements
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any
of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking
statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or
service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for
future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts
or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our
service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth,
interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible
mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our
employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com
products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of
salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most
recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information
section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not
be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Agenda
 AppExchange Introduction
 10 Things to Know About the AppExchange
 AppExchange Bingo
 Spring '16 Release Notes
AppExchange - The #1 Business App Marketplace
An ecosystem of proven business apps
Customized for Salesforce
Trusted and Secure
Reviewed by Peers
Over 2,900 apps 3 million installs
Spring '16 Release Notes & AppExchange 10th Birthday Bash
Spring '16 Release Notes & AppExchange 10th Birthday Bash
10 Things Everyone Should
Know About the AppExchange
#1 The AppExchange is Curated
Meet Christine! She selects categories and industries for every app.
Christine Lee, AppExchange
Product Marketing Analyst
#2 You can Search with Filters
Use filters to help you narrow down your search.
Filter By:
Price
Edition
Ratings
Languages
#3 300+ Salesforce1 Mobile-Ready Apps
Extend apps to anywhere with mobile-ready apps
Sales Service Marketing HR Finance IT/Admin ERP
SALESFORCE1
MOBILE
#4 100+ Lightning-Ready Apps
LIGHTNING READY
#5 Managed vs. Unmanaged Packages
Managed Packages
• Maintained by app provider.
• Can be easily upgraded.
• Custom objects, tabs, and apps do not
count against the limits of your Salesforce
edition.
Unmanaged Packages
• Access to see and change underlying code.
• Cannot be upgraded.
• Custom objects, tabs, and apps count against
the limits of your Salesforce edition.
Packages are containers that hold the code and metadata associated with apps
or components.
#6 Get Started Faster with Free Labs Apps
Labs apps are free unmanaged packages built by Salesforce employees.
Popular:
Adoption Dashboards
Graphics Pack
Milestones PM
New:
Salesforce IFTT
Agile Accelerator
Almond
#7 Reviews are Integrated with the Success Community
50,000+ peer reviews on the AppExchange.
#8 New Apps are Added Everyday!
Get the full list of new apps delivered to your mailbox weekly.
NEW
Sign up:
Bit.ly/appexnews
#9 More Than Just Apps. Introducing Lightning Exchange.
Easily install Components from Lightning Exchange
Build, Scale, Share
Reuse pre-built components from Salesforce
partners that work for any device
Access a Library for Components
Find trusted and reviewed tools and install in
minutes
Deliver Solutions Faster
Use components from AppExchange with your
own custom-built components
#10 Lots of Ways to Learn More. #AppExchange.
AppExchange
is everywhere.
Learn More
about Apps.
Salesforce Blog
NEW CONTENT ADDED
WEEKLY
JOIN THE CONVERSATION
ALL ABOUT APPEXCHANGE
APPS
#AppExchange
FOLLOW US ON
SOCIAL
Third Thursday Every Month
4+ APPS. REAL-TIME 3 MIN
DEMOS. YOU PICK THE WINNER!
bit.ly/appexdemo
Paul Guerra, Internet Creations
Sr. Consultant, Salesforce Practice
Salesforce Spring 2016
Release Notes
Salesforce Versions
Salesforce Lightning Salesforce1 Salesforce Classic
You asked for it!And Salesforce answered!
Ideas being delivered in Spring '16
Ability to edit file or link
posts in Chatter
Formula fields display
on new/edit in
Lightning
Validation rules on
article types
Assets available in
Salesforce1
Ideas being delivered in Spring '16
Admin access to
personal report folders
Knowledge article
page layout
assignments
PB preserves name
and description when
creating a new version
Sandbox refresh
scripts
Chatter - New Features in Spring '16
Edit Chatter Posts
Containing Files or Links
Broadcast Groups
Files without Chatter
New Features in Spring '16
Restricted picklist values
Only a new custom picklist field can
be a restricted picklist. You can’t
convert an existing non-restricted
picklist to a restricted picklist.
Global picklists (pilot)
Great for Lead, Account, Contact
picklist for conversion
New Features in Spring '16
Increased limit for developer sandboxes
Security Health Check
Service Cloud Work Orders
Phew, I've been talking for
a while!
Does anyone have any questions?
Process Builder - Spring '16
Process Builder field name
displays on hover
Easily reorder criteria in
process
New Lightning Experience Features
Inline editing
Person Accounts
URL buttons in Lightning and SF1 Mobile
Banner images in Lightning
New Lightning Experience Features
Ability to resize columns for list views
Account Insights
What’s not available for Lightning?
JavaScript Buttons
• https://success.salesforce.com/ideaView?id=https://success.salesforce.c
om/ideaView?id=08730000000cGX8AAM
Sales Cloud
• Leads can be transferred to queues but all active queues display, not
just queues for Leads
• Opps with Products can’t be cloned
• Default Opp teams are not supported
Service Cloud
• Close Case Layout
• Case Assignment Rules not supported, use PB instead
Table and Funnel charts display differently
Users can’t see approval requests
Dependent Lookup Filters Not Supported
New Features in Spring '16
Additional security/login prompt
for new devices
Custom success messages for
Quick Create Actions
Test Class suite manager
Run Macros Programmatically
using API
Chrome Extensions
Instance Favicon Quick Login As Force.com Logins
Questions?
thank y u
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Spring '16 Release Notes & AppExchange 10th Birthday Bash

  • 1. AppExchange Turns 10 Take pics and share! Use hashtags #appexchange10 #SalesforceNJUG
  • 2. Forward-Looking Statements Statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  • 3. Agenda  AppExchange Introduction  10 Things to Know About the AppExchange  AppExchange Bingo  Spring '16 Release Notes
  • 4. AppExchange - The #1 Business App Marketplace An ecosystem of proven business apps Customized for Salesforce Trusted and Secure Reviewed by Peers Over 2,900 apps 3 million installs
  • 7. 10 Things Everyone Should Know About the AppExchange
  • 8. #1 The AppExchange is Curated Meet Christine! She selects categories and industries for every app. Christine Lee, AppExchange Product Marketing Analyst
  • 9. #2 You can Search with Filters Use filters to help you narrow down your search. Filter By: Price Edition Ratings Languages
  • 10. #3 300+ Salesforce1 Mobile-Ready Apps Extend apps to anywhere with mobile-ready apps Sales Service Marketing HR Finance IT/Admin ERP SALESFORCE1 MOBILE
  • 11. #4 100+ Lightning-Ready Apps LIGHTNING READY
  • 12. #5 Managed vs. Unmanaged Packages Managed Packages • Maintained by app provider. • Can be easily upgraded. • Custom objects, tabs, and apps do not count against the limits of your Salesforce edition. Unmanaged Packages • Access to see and change underlying code. • Cannot be upgraded. • Custom objects, tabs, and apps count against the limits of your Salesforce edition. Packages are containers that hold the code and metadata associated with apps or components.
  • 13. #6 Get Started Faster with Free Labs Apps Labs apps are free unmanaged packages built by Salesforce employees. Popular: Adoption Dashboards Graphics Pack Milestones PM New: Salesforce IFTT Agile Accelerator Almond
  • 14. #7 Reviews are Integrated with the Success Community 50,000+ peer reviews on the AppExchange.
  • 15. #8 New Apps are Added Everyday! Get the full list of new apps delivered to your mailbox weekly. NEW Sign up: Bit.ly/appexnews
  • 16. #9 More Than Just Apps. Introducing Lightning Exchange. Easily install Components from Lightning Exchange Build, Scale, Share Reuse pre-built components from Salesforce partners that work for any device Access a Library for Components Find trusted and reviewed tools and install in minutes Deliver Solutions Faster Use components from AppExchange with your own custom-built components
  • 17. #10 Lots of Ways to Learn More. #AppExchange. AppExchange is everywhere. Learn More about Apps. Salesforce Blog NEW CONTENT ADDED WEEKLY JOIN THE CONVERSATION ALL ABOUT APPEXCHANGE APPS #AppExchange FOLLOW US ON SOCIAL Third Thursday Every Month 4+ APPS. REAL-TIME 3 MIN DEMOS. YOU PICK THE WINNER! bit.ly/appexdemo
  • 18. Paul Guerra, Internet Creations Sr. Consultant, Salesforce Practice
  • 20. Salesforce Versions Salesforce Lightning Salesforce1 Salesforce Classic
  • 21. You asked for it!And Salesforce answered!
  • 22. Ideas being delivered in Spring '16 Ability to edit file or link posts in Chatter Formula fields display on new/edit in Lightning Validation rules on article types Assets available in Salesforce1
  • 23. Ideas being delivered in Spring '16 Admin access to personal report folders Knowledge article page layout assignments PB preserves name and description when creating a new version Sandbox refresh scripts
  • 24. Chatter - New Features in Spring '16 Edit Chatter Posts Containing Files or Links Broadcast Groups Files without Chatter
  • 25. New Features in Spring '16 Restricted picklist values Only a new custom picklist field can be a restricted picklist. You can’t convert an existing non-restricted picklist to a restricted picklist. Global picklists (pilot) Great for Lead, Account, Contact picklist for conversion
  • 26. New Features in Spring '16 Increased limit for developer sandboxes Security Health Check Service Cloud Work Orders
  • 27. Phew, I've been talking for a while! Does anyone have any questions?
  • 28. Process Builder - Spring '16 Process Builder field name displays on hover Easily reorder criteria in process
  • 29. New Lightning Experience Features Inline editing Person Accounts URL buttons in Lightning and SF1 Mobile Banner images in Lightning
  • 30. New Lightning Experience Features Ability to resize columns for list views Account Insights
  • 31. What’s not available for Lightning? JavaScript Buttons • https://success.salesforce.com/ideaView?id=https://success.salesforce.c om/ideaView?id=08730000000cGX8AAM Sales Cloud • Leads can be transferred to queues but all active queues display, not just queues for Leads • Opps with Products can’t be cloned • Default Opp teams are not supported Service Cloud • Close Case Layout • Case Assignment Rules not supported, use PB instead Table and Funnel charts display differently Users can’t see approval requests Dependent Lookup Filters Not Supported
  • 32. New Features in Spring '16 Additional security/login prompt for new devices Custom success messages for Quick Create Actions Test Class suite manager Run Macros Programmatically using API
  • 33. Chrome Extensions Instance Favicon Quick Login As Force.com Logins