- 2020 saw increased adoption of DaaS/WVD from Microsoft, though it still lacks some management and application layering capabilities provided by Citrix and VMware.
- Microsoft continued optimizing Teams and OneDrive for VDI environments and released the Teams Optimization Pack for Citrix.
- Citrix introduced Workspace Microapps for integrating SaaS services and released the 1912 LTSR version of CVAD with new features like App Protection.
- Application layering saw updates from Citrix and VMware while Microsoft previewed replacing App-V with MSIX AppAttach.
- Microsoft continued merging Intune and SCCM into Endpoint Manager and added new capabilities to Azure, O365, and the Edge browser