Stefano Edoardo Pancani - Performance Management 2.0 - Metodi e strumenti collaborativi per la Gestione e Sviluppo delle Risorse Umane - Digital for Job
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Hitrea aims to transform companies from traditional to social organizations by leveraging collaborative tools and performance management systems, particularly through a partnership with Salesforce.com. Their focus is on enhancing mass collaboration and effective performance reviews with tools like work.com, creating a culture of recognition and alignment in organizations. The initiative includes developing a social lab to integrate various functionalities and foster a collaborative culture aligned with business objectives.
Stefano Edoardo Pancani - Performance Management 2.0 - Metodi e strumenti collaborativi per la Gestione e Sviluppo delle Risorse Umane - Digital for Job
- 1. Stefano Edoardo Pancani Metodi e Strumenti Collaborativi per la gestione delle Risorse Umane
- 2. • The mission of Hitrea – Hidden Treasure is to lead companies through the transformation from a traditional model (hierarchical and beaurocratic) into a “social organization”, inspired by the principles of Management 2.0. • Value creation embeds the capability to generate the so-called “mass collaboration”, with the huge potential offered by social media, through learning communities organized around precise (and measurable) business objectives. HITREA and the Social Organization revolution
- 3. • This is the space, the environment, where HITREA is developing a research platform aimed to push collaborative culture within the organization • The LAB is based on the introduction of advanced Performance Management Tools; HITREA and The Social Lab
- 4. Is Poor Collaboration Killing Your Company?
- 5. • HITREA can count on a consulting and technology partnership with Salesforce.com and so on the opportunities offered by the most advenced technologies and solution applications in the Collaborative e Cloud arena; • Salesforce.Com is a recognized leader in SAAS (Software As A Service) applications and in Cloud Computing • Thanks to Salesforce tools and applications , we are targeting the field of SOCIAL HR; • HITREA Social Lab integrates traditional collaborative functionalities (like Salesforce Chatter) with the features specific of performance management provided by WORK.Com recently launched by Salesforce; • WORK.Com is still growing in Europe, but it’s already a focus in the world of social HR and Performance Management. The Advanced Solution for the LAB
- 6. Salesforce, a leader in Cloud Computing and Customer Relationship Management #1 Sales, Service, Marketing Cloud Computing Innovation 2011, 2012
- 7. Social New ways to connect Trust New ways to build relationships Mobile New ways to reach customers Big Data New ways to discover insight Community New ways to collaborate Apps New ways to build apps New Ways To Connect With Customers Customer Revolution Employee Revolution New ways to connect
- 8. Video Presentation: Salesforce Work.com Salesforce Work.com.mp4
- 9. Work.com helps companies deliver performance in three key areas Motivation : Create a culture of meaningful recognition at work. Now people can recognize colleagues with custom badges that reflect company culture and values. The recognition a person receives becomes part of their social profile in Salesforce, allowing people to build their reputation and colleagues to identify experts. Alignment : Today’s workplace is more fragmented than ever. 40 percent of businesses suffer from poor alignment of messaging, sales tools, and seller skills. With Work.com, teams can manage in real-time, drive alignment with social goals, and solicit and receive ongoing feedback and coaching Performance & Calibration: Performance reviews are among the most hated processes in business. Work.com enables painless, productive reviews that actually improve performance by capturing all the achievements, recognition, and feedback a person receives and calibrate performance across teams.
- 10. Aligning The Organization • Load and manage Users & Organizations • Set organizational Goals and Badges • Monitor Organizational Activities
- 11. Meaningful Recognition Recognition can be given or requested directly within the system, where it is consolidated and available when it comes time to work on reviews.
- 12. Appraisals (Performance Review) A New Mindset for people appraisals
- 13. Performance Appraisals What Impact, growth areas, potential, rating When Montly, quarterly or bi- annually Why Social, frequent, fast Relevant
- 14. Organizing a Performance Review Notification: Quarterly Performance Review Performance Review Panel Tab: Activity and Feedback
- 15. Meet to discuss
- 16. Calibration: look at the overall performance Understand talent is not just a question about one single individual, it’s a matter of collaboration, of how we relation ourserlves to an ecosystem
- 17. The process of Calibration
- 18. Salesforce: Customer Company Architecture Chatter Data.com Multi-Tenant Infrastructure Sales Service Marketing Work.com AppExchange Data Model Force.com Heroku Touch Any Social Network Any Device Back End Systems Any App AppExchange Apps ERP Finance Public or Private Apps Connected Customers Connected Customers Connected Products Connected Products Connected Partners Connected Partners Connected Employees Connected Employees
- 19. • For us, Work.Com is not just a product • This is about a cultural transformation and a vision • HITREA can deliver these practises to customers: – Help develop collaborative culture strategically throughout the organization – Perform organizational, technical, cultural assessment – Develop the roadmap for change management – Introduce, personalize and integrate WORK.Com based on organizational needs and business objectives to introduce high degree of «socialization» Conclusion: The Value Added of HITREA
- 20. • HITREA is currently developing the Social Lab to integrate a set of distinctive functionalities: – Work.Com as the core application – Embedded integration with Chatter and Salesforce.com – Set of tools for collaborative work (wiki-like for manuals and procedures for collaborative document management, blog functionalities for expert contribution) – Support integration of HR ERPs (i.e. Sap, Oracle, Cezanne,…) Social LAB: manage Integration and Application Enhancement
- 21. Thank You