Stop doing Retrospective and Start your Toyota Kata
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The document discusses the concepts of continuous improvement and the Toyota Kata methodology in lean and agile practices, emphasizing the need for experiments and ongoing adjustments. It highlights the importance of setting target conditions based on data and hypotheses while fostering a culture of learning through systematic experimentation. Additionally, it outlines practical steps for improving processes and achieving organizational excellence in software development and other sectors.
Stop doing Retrospective and Start your Toyota Kata
- 1. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 2. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 3. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 4. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 6. Suggestions points in many direction Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 7. Improvement Whack-a-Mole Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 9. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 10. Håkan Forss Lean/Agile Coach @hakanforss
- 11. Agile/Scrum/XP Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 12. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 14. ”To improve is to change; to be perfect is to change often.” Winston Churchill Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 15. Traditional improvements Think Do Finished Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 16. Lean improvements Think Do Continuous Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 17. Improvements are experiments Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 18. Hypothesis Observation Prediction Experiment Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 19. Expect at least 50% of the experiments will not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 20. What do continuous really mean? • At least one experiment a week • Always at least one active experiment Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 21. Daily work Improving Delivering value the work Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 22. See yourself as gardeners If you don’t keep it up, the weeds will grow back Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 23. Let’s do an experiment! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 24. Cross your arms Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 25. Now cross them the other way Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 26. We need to rewire our brains for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 27. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 28. What is a Kata? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 29. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 30. “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Aristotle Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 31. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 32. Vision Challenge Target Target Target Target Condition Condition Condition Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 33. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
- 34. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 35. The Vision • Process focused • Not outcome focused • Not a business or company vision Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 36. Toyota’s Vision for Its Production Operations • Zero defects • 100 percent value added • One-piece flow, in sequence, on demand • Security for people Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 37. Software development Vision example • Zero defects, in production • 100 percent value added • Highest value first, on demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 38. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 39. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 40. What to collect • Data and facts, not gut feel • Process metrics • Outcome metrics Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 41. Our next target condition is… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 42. Beyond the knowledge threshold Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 43. Put a square peg in a round hole Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 44. Setting a target condition • Hypothesis on the journey towards the next Challenge and Vision • Based on your business strategy and model for process improvement • Follow the Goldilocks rule – Not too hard, Not too easy, Just Right Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 45. Challenge Target Target Condition Target Condition Target Condition Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 46. Challenge Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 47. Target Condition examples • Make all work visible • Reduce the lead time by 50% • Reduce the work-in-process by 25% • Deploy to production every 2 weeks • Implement Specification by Example Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 48. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 49. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 50. Target Condition A P Current C D Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 51. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 52. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 53. Leader coaching the learners Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 54. Give a helping hand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 55. Give a push in the right direction Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 56. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
- 57. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
- 58. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 59. So how are the Daily meeting going? Good. We are taking small steps in the right direction Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 60. You are starting to take small Small experiments that steps every day. probe your way towards the Target Condition I agree. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 61. So, what is the target condition you are Reducing the lead working on? time by 4 days Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 62. Lead time Throughput Frontend Half the lead time 12th dec Lead time Lead time S = 10 days S = 8 days M = 20 days M = 16 days L = 40 days L = 36 days Escaped defects Escaped defects Level 1: 1 Level 1: 1 Level 2: 2 Level 2: 2 Level 3: 0 Level 3: 0 Customer satisfaction Customer satisfaction NPS: 20% NPS: 20%
- 63. We are almost there What is the actual on the small user condition now? stories, but not on the medium and large Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 64. Can you show me the data? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 65. Id Title StartDate EndDate LeadTime 1010 Feature 1 2011-05-20 2011-05-30 10 1011 Feature 2 2011-05-25 2011-06-06 12 1012 Feature 3 2011-05-31 2011-06-12 12 1013 Feature 4 2011-05-31 2011-06-09 9 1014 Feature 5 2011-06-05 2011-06-13 8 1015 Feature 6 2011-05-20 2011-06-02 13 1016 Feature 7 2011-05-25 2011-06-06 12 1017 Feature 8 2011-05-31 2011-06-08 8 1018 Feature 9 2011-05-31 2011-06-10 10 1019 Feature 10 2011-06-06 2011-06-13 7 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 66. What obstacles are now preventing you We have identified from reaching the the following target condition? obstacles … Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 67. Which one are you The test addressing now? setup time Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 68. Document the What was your setup process last step? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 69. As we went through What actually the test setup we happened? documented every step Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 70. What did you learn? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 71. 5th Dec Lead time Frontend Many steps are done Many of the steps can be Document the We expect to manually even if they can automated with small changes setup process understand the be automated to the current setup process process better
- 72. What is your next step? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 73. 5th Dec Lead time Frontend Many steps are done Many of the steps can be Document the We expect to manually even if they can automated with small changes setup process understand the be automated to the current setup process process better Automating large parts of the test setup
- 74. Sounds like a major step? Smaller steps Yes, I guess it is. are preferred. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 75. What could be a smaller next step? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 76. 5th Dec Lead time Frontend Many steps are done Many of the steps can be Document the We expect to manually even if they can automated with small changes setup process understand the be automated to the current setup process process better Automating large parts of the test setup
- 77. 5th Dec Lead time Frontend Many steps are done Many of the steps can be Document the We expect to manually even if they can automated with small changes setup process understand the be automated to the current setup process process better Automating large parts of the test setup Automating setup of test database
- 78. Good. What results do you expect? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 79. 5th Dec Lead time Frontend Many steps are done Many of the steps can be Document the We expect to manually even if they can automated with small changes setup process understand the be automated to the current setup process process better Automating large parts of the test setup Automating setup We expect to half of test database the setup time for the test database
- 80. When can we go and see what we have learned In one week. from taking that step? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 81. Good. See you in one week. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 82. Toyota Kata summary • Creates organization ”muscle memory” for continuous improvements • Improvements are experiments • Familiar routines, as you probe through the unknown Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 83. Are the exact Katas important? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 84. Yes, but • Having routines are more important – People should know what to expect – Adds extra security when probing through the unknown Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 85. Toyota Kata may work for building cars, but we develop software! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 86. • Toyota Kata can, and have been applied in other domains with great success • Toyota Kata has been successfully applied in product and software development Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 87. Rocks !! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 88. Your treasure map to Toyota Kata! http://hakanforss.wordpress.com/tag/toyota-kata/ http://www-personal.umich.edu/~mrother/Homepage.html http://www.lean.org/kata/ http://www.slideshare.net/mike734 http://www.slideshare.net/BillCW3/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
- 89. Håkan Forss Mail: [email protected] Twitter: @hakanforss Blog: http://hakanforss.wordpress.com