SlideShare a Scribd company logo
@SLAM
SOCIAL TERUG IN
SOCIAL MEDIA
SOCIAL TERUG
IN
SOCIAL MEDIA
7 BUZZWORDS
#1 SOCIAL MEDIA
#2 ENGAGEMENT
#3 REACH
#4 AUTHENTICITEIT
#5 INFLUENCERS
#6 INHAKERS
#7 EMPLOYEE ADVOCACY
#1 SOCIAL
MEDIA
2015
2009
StephanLam.nl
Boardroomsocial.com
Stop social terug in social media! Employee Advocacy
#2
ENGAGEMENT
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Wise men speak because they
have something to say; fools
because they have to say
something.
- Plato
#3 REACH
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
$$$
#4
AUTHENTIEK
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
SOPHIE
ANKI
MAARTJE
^FR
VERVELEND
#5
INFLUENCERS
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
#6 INHAKER
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
http://bit.ly/inhakenofafhaken
DECIDE:
QUALITY VS
SPEED
RUN
DO NOTHING PLAN
StephanLam.nl
Boardroomsocial.com
#7 EMPLOYEE
ADVOCACY
Employees have nearly 10 times
more followers than corporate
social accounts.
- Cisco
Stop social terug in social media! Employee Advocacy
SPRAY & PRAY
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
MEDIA
MEDIA
SOCIAL
MENSEN ACHTER HET
LOGO
MENSEN = MEEST
WAARDEVOLLE VAN
BEDRIJF
PERSOONLIJKE
DUIDING
GELOOFWAARDIG
VERTROUWEN
55%
45%
INDIVIDUALS
INSTITUTIONS
Edelman Trust Barometer 2017
WIE VERTROUW JE MEER?
StephanLam.nl
Boardroomsocial.com
60 60 60
48 46
43
37 35
29
Apersonlike
yourself
Technical
expert
Academic
expert
Employee
Industry
analist
NGO
representatitive
CEO
Boardof
directors
Government
officiall/regulator
A person like yourself now tied for
most credible spokesperson
PERCENT WHO RATE EACH SPOKESPERSON
AS EXTREMELY/VERY CREDIBLE
Edelman Trust Barometer 2017
StephanLam.nl
Boardroomsocial.com
H2H
PERSOONLIJKE
RELATIES
JUISTE BEREIK
ENGAGED
MEDEWERKERS
COMPANY CULTUUR
INVLOED
SALES
ZET DE KRACHT VAN
JE MEDEWERKERS IN
7 STAPPEN
#1 THEMA’S
WHAT MY
COMPANY
CARES ABOUT
WHAT MY
FOLLOWERS
CARE ABOUT
WHAT I CARE
ABOUT
RELEVANCE
trap!t 2015
StephanLam.nl
Boardroomsocial.com
#2 MENSEN
LOGISCHE MATCH
Stop social terug in social media! Employee Advocacy
#3 ROL
SOCIAL SAVVYS
SUBJECT MATTER
EXPERTS
INTERNAL
SPOKESPERSONS
THOUGHT LEADERS
Stéphan Lam 2015
StephanLam.nl
Boardroomsocial.com
Thought Leadership is simply about
becoming an authority on relevant
topics by delivering the answers to
the biggest questions on the minds
of your target audience.
- Michael Brenner
#4 EXTERN
POTENTIAL
INFLUENCERS
EXTERNAL
SOCIAL
BROADCASTERS
MASS
INFLUENCERS
MASS
CONNECT
ORS
MASS
MAVENS
Forrester 2011
StephanLam.nl
Boardroomsocial.com
POTENTIAL
INFLUENCERS
EXTERNAL
SOCIAL
BROADCASTERS
MASS
INFLUENCERS
MASS
CONNECT
ORS
MASS
MAVENS
SOCIAL SAVVYS
SUBJECT MATTER
EXPERTS
INTERNAL
SPOKESPERSONS
THOUGHT LEADERS
Uitleg: link
StephanLam.nl
Boardroomsocial.com
NETWERKEN
RELATIES
INVLOED
#5 HELP
......
#DRUKDRUKDRUK
TRAINING
COACHING
IEDER ZIJN STIJL
TOOLS
VINDEN VAN GOEDE
CONTENT
Stop social terug in social media! Employee Advocacy
LUISTEREN OP
SOCIAL MEDIA
VINDEN VAN
INFLUENCERS
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
Stop social terug in social media! Employee Advocacy
#6 VERSTERK
DEEL SUCCESSEN
PLATFORM =
BELONING
MEDEWERKERS ZIJN
GEEN MARKETING
INSTRUMENT
#7 MEET
ONLINE & OFFLINE
Stop social terug in social media! Employee Advocacy
MEET PROGRESSIE
STAAR JE NIET BLIND
OP ROI
EMPLOYEEMARKETING
PR
SALES
HR
StephanLam.nl
Boardroomsocial.com
BOTTOM UP
& TOP DOWN
BOARDROOM
SOCIAL
HET GAAT NIET OVER
JE PRODUCT
RELATIES
START KLEIN
HEB GEDULD
LONG TERM
KEEP UP THE GOOD
WORK
STOP SOCIAL TERUG IN
SOCIAL MEDIA, MAAK
GEBRUIK VAN DE BRAINS
UIT JE ORGANISATIE
DANK JE
@SLAM
STEPHANLAM.NL
BOARDROOMSOCIAL.COM

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Stop social terug in social media! Employee Advocacy