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Strategic HRMStrategic HRM
Strategic HRMStrategic HRM
The role of SHRM is to see that human
resource issues are taken into account
when an organization develops its
business strategy – and that that strategy
then derives the development of human
resources practices within the firm
The Traditional HRMThe Traditional HRM
The traditional role of HR is essentially functional
and revolves around-
Human Resource planning
Recruiting of staff
Job analysis
Performance review
Wages, salary and benefits administration
Employee training
Personnel administration
Legislative compliance
Labor relations
Traditional HRMTraditional HRM
H R M
Staffing
Pay
Training
Etc
RESEARCH
&
DEVELOPMENT
PRODUCTION
FINANCE
MARKETING
Strategic HRMStrategic HRM
Strategic
Goals
Marketing Production
H R M
R & D
Finance
The Roles of SHRMThe Roles of SHRM
Strategic Role
Informational and Problem Solving Role
Strategic Functional Role
Administrative Role
Change Management Role
Strategic RoleStrategic Role
HR Participates in business decisions
HR translates corporate strategy into
human resource strategy
HR helps managers create value
HR helps employees satisfy customers’
needs
Informational and PS roleInformational and PS role
HR provides information and expertise on
best practices in other companies
HR collects, disseminates, and otherwise
makes available important information to
aid in strategic planning and daily work
activities and decisions
HR diagnoses and recommends solutions
to problems arising in employment
relations
Strategic Functional roleStrategic Functional role
 HR helps select employees to fit both strategy and
culture
 HR assists in designing and implementing
performance planning and appraisal systems
 HR assists in designing and implementing motivation
and reward systems
 HR assists in designing benefits to complement
strategy
 HR assists in designing and implementing
development and career management systems
 HR helps enable all executives to perform critical,
strategic HR functions
Administrative roleAdministrative role
HR assists in designing and improving
personnel administrative systems
HR does much of the necessary
administrative work involved in
employment, legal compliance and
record keeping
Change Management roleChange Management role
HR calls attention to the management
process and its impact on organizational
success or failure
HR helps design / redesign the organization
HR facilitates change that is consistent with
the underlying values of the company
HR facilitates wide ranging organizational
change
HR implements employee involvement and
relations systems
HR maximizes the value of work force
diversity
Differences between TraditionalDifferences between Traditional
and SHRMand SHRM
Strategic roles Traditional HRM Strategic HRM
Important relations Labor-management Int
and ext customers
Nature of HR initiatives Reactive and piecemeal Proactive/
integrated
Imp of corp plan Marginal Central
Speed of DM Slow Fast
Planning time horizon Short Term S/ M/ L as
needed
Informational roles
Nature of communication
process Indirect Direct
Level of communicationRestricted High
Sources of communication Mainly internal and Wide-
ranging as
hierarchical needed
Differences between TraditionalDifferences between Traditional
and SHRMand SHRM
Administrative roles Traditional HRM Strategic
HRM
Importance and nature carefully written
contracts unnecessary
of contracts contracts needed
usually going beyond
formal contracts
Importance of rules Clear rules essential Getting job
done
paramount
Key guide to management Policies and procedures
Whatever is needed
actions for
business success
Differences between TraditionalDifferences between Traditional
and SHRMand SHRM
Functional roles Traditional HRM
Strategic HRM
Selection Separated from business Integrated
with
strategy and of marginal business
strategy
importance a key task of HR
Pay Job based relatively fixed
Performance based
and flexible
Working conditions Separately negotiated In harmony
with
strategy and org
culture
Labor-Mgmt relationsCollective bargaining Individual
contracts
adversarial in nature cooperative nature
Job categories Many Few
Differences between TraditionalDifferences between Traditional
and SHRMand SHRM
Functional roles Traditional HRM
Strategic HRM
Job design Tightly defined Broadly
defined
division of labor focused on
team
work
T & D Specialized, with More
generalized
tightly controlled with
development
access to training of a
learning orgn
Change Management roles
HR management’s role Transactional, change
Transformational
follower change
leader
Dealing with conflict Temp control,minimize Manage
climate and
Differences between TraditionalDifferences between Traditional
and SHRMand SHRM
Change Management roles Traditional HRM
Strategic HRM
Nature of HR interventions Focused on procedures Wide-
ranging and
cultural
Important frames of ref Norms and traditional
Strategic values
to guide action customs and
mission
Key HR skillsKey HR skills
Traditional HRM Strategic HRM
Specialist Generalist
A good policy and procedure writer A good
communicator
Current focus Current and future focus
Monolingual( speaks “HR – ese”) Speaks language of
business
Management-hierarchy focused Customer focused , good
customer relations skills
Few financial/ marketing skills Understanding these aspects
of the business
Focused on the internal organization Focused on the
internal orgn
and the broader society
Factual communicator Persuader
A nationalist An internationalist
Reasons for slower / lesserReasons for slower / lesser
transformation to SHRMtransformation to SHRM
Non existence of a competent and persistent
SHRM champion
Political forces with competing coalitions with
different self interests may preclude adoption of
SHRM
Firms experiencing stressful business conditions
The Vicious cycle
Vicious cycleVicious cycle
HR dept managers not involved in the
Strategic planning process due to
sr mgmt preference and tradition
Mgmt has poor perception of
Role and competencies of HR
And its ability to contribute to
Strategic biz initiatives
Although HR not involved in
Strategy formulation, it is
Expected to implement key
Aspects of biz strategy
No perceived alignment bet
HR activities and biz
strategy
Significant problems in
Implementing strategy
Related to HR issues
Successful transformation toSuccessful transformation to
SHRMSHRM
Integration of HR within the strategic
planning process
Development of a partnership between HR
and other members of the organization
Linkage of HR activities to business
strategy and core cultural values of the
organization
Restructuring the HR department to
ensure success of all the above
IntegrationIntegration
A strategic planning process occurs in an orgn
HR managers play an important role in that
process
The strategic planning process, with significant
HR input, should establish an identifiable
strategic direction for the organization along
with appropriate goals and objectives
This planning process should also identify a set
of organizational cultural principles and values
that enhance and contribute to the
achievement of strategic goals and objectives
For full integration, HR managers must have
both process control( ability to influence the
development and selection of information used
in making a decision) and decision
PartnershipPartnership
To become a business partner, HR must
1. Learn the firm’s business
2. Be more responsive to and aware of the
organization’s needs and direction
3. Shift away from traditional HR functions
4. Become more involved in supportive,
collaborative relationship with managers
throughout the organization
5. Demonstrate the criticality of HR to the
success of the business
LinkageLinkage
Linkage of HR practices to overall
business strategy
Interrelationship among HR activities
Restructuring HRRestructuring HR
Decentralized service teams to focus on
defining and managing needed activities
in specific business units
Executive HR services to address the
unique needs of developing managerial
talent within the organization
Centralized HR services used to gain cost
efficiencies in the provision of basic
company wide activities e.g
compensation, professional recruiting and
HRIS data bases
HR Strategy
• Strategies for HR flow out of the overall business plans
/ strategy and mainly focus on individual activities of
staffing, C&B, performance management, career
panning, T& D etc
• The focus in the HR strategy is to do the individual
activities better and more efficiently to contribute
towards the organisation’s goals.
Strategic HR Vs HR Strategy
Strategic HR HR Strategy
• Organisation Building Organisation survival
and renewal and growth
• Core competencies Individual activities
• Holistic approach Piecemeal approach
• Focus on processes Focus on results
• Core Value of the Orgn Derivative
Strategic HR Vs HR Strategy
Strategic HR HR Strategy
• Emphasis on Creation Emphasis on change/
of culture,values,systems adaptation of culture,
values, systems
• Proactive / Learning Reactive / Training
• Result is the development Results are more
of organisation’s core efficient HR
competencies processes
Strategic HR Vs HR Strategy
Strategic HR HR Strategy
• Purpose Translate business Build a HR strategy
strategies to orgn orgn and action plan
capabilities and then focussed on making HR fn
into HR practices or dept more
effective
• Owner Line managers HR executives
• Measures Business results thro Effectiveness and effy
use of HR practices of HR practices
• Audience Mgrs who use HR for HR prof who design and
business results deliver HR practices
Emp affected by HR Line mgrs who use HR
practices practices
Strategic HR Vs HR Strategy
Strategic HR HR Strategy
• Audience customers who receive
benefits of effective
organisations
Investors who reap
rewards of orgn cap
• Roles Line mgr as owner Line mgr as investor
HR professional as HR professional as
facilitator creator

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Strategic HRM {HR}

  • 2. Strategic HRMStrategic HRM The role of SHRM is to see that human resource issues are taken into account when an organization develops its business strategy – and that that strategy then derives the development of human resources practices within the firm
  • 3. The Traditional HRMThe Traditional HRM The traditional role of HR is essentially functional and revolves around- Human Resource planning Recruiting of staff Job analysis Performance review Wages, salary and benefits administration Employee training Personnel administration Legislative compliance Labor relations
  • 4. Traditional HRMTraditional HRM H R M Staffing Pay Training Etc RESEARCH & DEVELOPMENT PRODUCTION FINANCE MARKETING
  • 6. The Roles of SHRMThe Roles of SHRM Strategic Role Informational and Problem Solving Role Strategic Functional Role Administrative Role Change Management Role
  • 7. Strategic RoleStrategic Role HR Participates in business decisions HR translates corporate strategy into human resource strategy HR helps managers create value HR helps employees satisfy customers’ needs
  • 8. Informational and PS roleInformational and PS role HR provides information and expertise on best practices in other companies HR collects, disseminates, and otherwise makes available important information to aid in strategic planning and daily work activities and decisions HR diagnoses and recommends solutions to problems arising in employment relations
  • 9. Strategic Functional roleStrategic Functional role  HR helps select employees to fit both strategy and culture  HR assists in designing and implementing performance planning and appraisal systems  HR assists in designing and implementing motivation and reward systems  HR assists in designing benefits to complement strategy  HR assists in designing and implementing development and career management systems  HR helps enable all executives to perform critical, strategic HR functions
  • 10. Administrative roleAdministrative role HR assists in designing and improving personnel administrative systems HR does much of the necessary administrative work involved in employment, legal compliance and record keeping
  • 11. Change Management roleChange Management role HR calls attention to the management process and its impact on organizational success or failure HR helps design / redesign the organization HR facilitates change that is consistent with the underlying values of the company HR facilitates wide ranging organizational change HR implements employee involvement and relations systems HR maximizes the value of work force diversity
  • 12. Differences between TraditionalDifferences between Traditional and SHRMand SHRM Strategic roles Traditional HRM Strategic HRM Important relations Labor-management Int and ext customers Nature of HR initiatives Reactive and piecemeal Proactive/ integrated Imp of corp plan Marginal Central Speed of DM Slow Fast Planning time horizon Short Term S/ M/ L as needed Informational roles Nature of communication process Indirect Direct Level of communicationRestricted High Sources of communication Mainly internal and Wide- ranging as hierarchical needed
  • 13. Differences between TraditionalDifferences between Traditional and SHRMand SHRM Administrative roles Traditional HRM Strategic HRM Importance and nature carefully written contracts unnecessary of contracts contracts needed usually going beyond formal contracts Importance of rules Clear rules essential Getting job done paramount Key guide to management Policies and procedures Whatever is needed actions for business success
  • 14. Differences between TraditionalDifferences between Traditional and SHRMand SHRM Functional roles Traditional HRM Strategic HRM Selection Separated from business Integrated with strategy and of marginal business strategy importance a key task of HR Pay Job based relatively fixed Performance based and flexible Working conditions Separately negotiated In harmony with strategy and org culture Labor-Mgmt relationsCollective bargaining Individual contracts adversarial in nature cooperative nature Job categories Many Few
  • 15. Differences between TraditionalDifferences between Traditional and SHRMand SHRM Functional roles Traditional HRM Strategic HRM Job design Tightly defined Broadly defined division of labor focused on team work T & D Specialized, with More generalized tightly controlled with development access to training of a learning orgn Change Management roles HR management’s role Transactional, change Transformational follower change leader Dealing with conflict Temp control,minimize Manage climate and
  • 16. Differences between TraditionalDifferences between Traditional and SHRMand SHRM Change Management roles Traditional HRM Strategic HRM Nature of HR interventions Focused on procedures Wide- ranging and cultural Important frames of ref Norms and traditional Strategic values to guide action customs and mission
  • 17. Key HR skillsKey HR skills Traditional HRM Strategic HRM Specialist Generalist A good policy and procedure writer A good communicator Current focus Current and future focus Monolingual( speaks “HR – ese”) Speaks language of business Management-hierarchy focused Customer focused , good customer relations skills Few financial/ marketing skills Understanding these aspects of the business Focused on the internal organization Focused on the internal orgn and the broader society Factual communicator Persuader A nationalist An internationalist
  • 18. Reasons for slower / lesserReasons for slower / lesser transformation to SHRMtransformation to SHRM Non existence of a competent and persistent SHRM champion Political forces with competing coalitions with different self interests may preclude adoption of SHRM Firms experiencing stressful business conditions The Vicious cycle
  • 19. Vicious cycleVicious cycle HR dept managers not involved in the Strategic planning process due to sr mgmt preference and tradition Mgmt has poor perception of Role and competencies of HR And its ability to contribute to Strategic biz initiatives Although HR not involved in Strategy formulation, it is Expected to implement key Aspects of biz strategy No perceived alignment bet HR activities and biz strategy Significant problems in Implementing strategy Related to HR issues
  • 20. Successful transformation toSuccessful transformation to SHRMSHRM Integration of HR within the strategic planning process Development of a partnership between HR and other members of the organization Linkage of HR activities to business strategy and core cultural values of the organization Restructuring the HR department to ensure success of all the above
  • 21. IntegrationIntegration A strategic planning process occurs in an orgn HR managers play an important role in that process The strategic planning process, with significant HR input, should establish an identifiable strategic direction for the organization along with appropriate goals and objectives This planning process should also identify a set of organizational cultural principles and values that enhance and contribute to the achievement of strategic goals and objectives For full integration, HR managers must have both process control( ability to influence the development and selection of information used in making a decision) and decision
  • 22. PartnershipPartnership To become a business partner, HR must 1. Learn the firm’s business 2. Be more responsive to and aware of the organization’s needs and direction 3. Shift away from traditional HR functions 4. Become more involved in supportive, collaborative relationship with managers throughout the organization 5. Demonstrate the criticality of HR to the success of the business
  • 23. LinkageLinkage Linkage of HR practices to overall business strategy Interrelationship among HR activities
  • 24. Restructuring HRRestructuring HR Decentralized service teams to focus on defining and managing needed activities in specific business units Executive HR services to address the unique needs of developing managerial talent within the organization Centralized HR services used to gain cost efficiencies in the provision of basic company wide activities e.g compensation, professional recruiting and HRIS data bases
  • 25. HR Strategy • Strategies for HR flow out of the overall business plans / strategy and mainly focus on individual activities of staffing, C&B, performance management, career panning, T& D etc • The focus in the HR strategy is to do the individual activities better and more efficiently to contribute towards the organisation’s goals.
  • 26. Strategic HR Vs HR Strategy Strategic HR HR Strategy • Organisation Building Organisation survival and renewal and growth • Core competencies Individual activities • Holistic approach Piecemeal approach • Focus on processes Focus on results • Core Value of the Orgn Derivative
  • 27. Strategic HR Vs HR Strategy Strategic HR HR Strategy • Emphasis on Creation Emphasis on change/ of culture,values,systems adaptation of culture, values, systems • Proactive / Learning Reactive / Training • Result is the development Results are more of organisation’s core efficient HR competencies processes
  • 28. Strategic HR Vs HR Strategy Strategic HR HR Strategy • Purpose Translate business Build a HR strategy strategies to orgn orgn and action plan capabilities and then focussed on making HR fn into HR practices or dept more effective • Owner Line managers HR executives • Measures Business results thro Effectiveness and effy use of HR practices of HR practices • Audience Mgrs who use HR for HR prof who design and business results deliver HR practices Emp affected by HR Line mgrs who use HR practices practices
  • 29. Strategic HR Vs HR Strategy Strategic HR HR Strategy • Audience customers who receive benefits of effective organisations Investors who reap rewards of orgn cap • Roles Line mgr as owner Line mgr as investor HR professional as HR professional as facilitator creator