The tax gives an important role for the contributions of the economy and development of a country. The
improvements to the taxation service system continuously done in order to increase the State Budget. The
performance of the country will be upgrade from the public opinion about the tax. The opinion of the public will
be considered as a data for the growth of the nation. Text mining can be used to know public opinion about the
tax system. The rapid growth of data in social media initiates the researchers to use the data source as big data
analysis. The dataset used is derived from Face book, Twitter public sentiment in part of service, website
system, and news can be used as consideration as a input of tax comments. In this paper, text mining is done
through the phases of text processing, feature selection and classification with genetic algorithm (GA). Efficient
framework is used for pre-processing the data. Testing is used to measure the performance level of GA by using
the evaluation metrics such as purity, entropy and F-measure.