The document discusses system analysis and planning. It explains that system analysis involves gathering details and analyzing a problem prior to design and implementation. This includes planning and initial investigation, information gathering, and tools for structured analysis. It also discusses feasibility studies and cost-benefit analysis. The initial investigation phase determines if a requested change has potential merit. This involves defining the problem, background analysis, fact-finding, fact analysis, and determining feasibility. The goal is to understand user needs and decide if changes should be made to an existing system or a new system built.