Tackling Employee Experience Today As We Embrace The Future Workplace
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The document outlines strategies to enhance employee experience in the modern workplace through various stages, including recruitment, onboarding, and ongoing development. It emphasizes the use of Microsoft tools to improve flexibility, engagement, and compliance, while fostering collaboration and community within organizations. Additionally, it discusses the importance of peer learning, tailored experiences, and leveraging technology to drive performance and growth.
Tackling Employee Experience Today As We Embrace The Future Workplace
- 1. Tackling Employee Experience Today As We Embrace The Future Workplace Richard Harbridge 2toLead Chief Technology Officer & Microsoft MVP #CollabDays Fri., Apr. 28, 2023 1:00 PM (EST)
- 2. My Twitter is @RHarbridge, I’m super friendly & proud to work at @2toLead. Richard Harbridge 2toLead Chief Technology Officer & Microsoft MVP Speaker & Author Super Friendly
- 3. Important Stages to Improve
- 4. Attract Talent The Stages Of Employee Experience
- 5. Employees who are satisfied with their organization’s flexibility are 2.1x more likely to recommend working for their employer.
- 6. Employees who are satisfied with their organization’s flexibility are 2.6x more likely to be happy working for their employer and are 2.1x more likely to recommend working for their employer.
- 7. You will love the way we work. Together. ™ Important Stages to Improve
- 8. Recruit & Hire The Stages Of Employee Experience
- 9. You will love the way we work. Together. ™ We use it to improve candidate outreach messaging, job descriptions, recruitment marketing content, persuasive language for hiring managers, generate interview questions, and more…
- 10. You will love the way we work. Together. ™ We use it to improve candidate outreach messaging, job descriptions, recruitment marketing content, persuasive language for hiring managers, generate interview questions, and more…
- 15. You will love the way we work. Together. ™ Important Stages to Improve
- 16. Pro-Active Onboarding The Stages Of Employee Experience
- 23. You will love the way we work. Together. ™ Every organization should be targeting information and experiences for new staff. The more specific the type of new staff the better. Out of the box, many experiences support this. Example 2 The navigation you use should have some ‘getting started’ links and material for new employees. Navigation & Quick Links Pages News Documents Events Dashboard Cards Apps Example 1 You could organize news with a special news item that shows up first for new employees.
- 24. 3rd PARTIES & CUSTOMIZATIONS… It is much more accessible and easier to build automation or integration that simplifies the onboarding process today with the Microsoft 365 and Power Platform portfolio.
- 25. 3rd PARTIES & CUSTOMIZATIONS… It is much more accessible and easier to build automation or integration that simplifies the onboarding process today with the Microsoft 365 and Power Platform portfolio.
- 26. ESTIMATED COMPLEXITY Policy Centre App Employee Communications Finding unique ways to teach your employees the policies of your business can be accomplished with the proper methods. Built with the technology of Power Apps and Microsoft SharePoint, the 2toLead Policy Centre App creates clarity and transparency around your policies with an easy-to-use integrated platform. See A Demo Of This In Action Today 2toLead Solution
- 27. CROSS-INDUSTRY INDUSTRIES Have confidence that each employee is reviewing key documents whether it is for the entire organization or a single team. As policies are established, changes are captured in version control and files are routed for approval. WHAT DOES IT DO? Policy Centre App Employee Communications POLICY MANAGEMENT COMMUNICATION COMPLIANCE PROCESS AUTOMATION EMPLOYEE EXPERIENCE SOLUTION AREAS TECHNOLOGIES USED Customized implementation plans are available for purchase. Interested? We Can Help • The Policy Centre app solution is scalable to your needs; user-friendly for your IT team, in-house SharePoint team and other key users. • Capture compliance with confidence with the dedicated electronic acknowledgement capabilities. • Track versions and revisions for Policies, Procedures, and other documents. • Restrict policy documents to only people who need to have access to them. • Monitor employee engagement with metrics on how often they access your policies and if they are understood. • Improved accountability and transparency by establishing policy standards.
- 31. Enable employees to extend and strengthen their networks within the organization with virtual or in-person connections. Discover More (40+) Solution Ideas: M365Ideas.com
- 32. By highlighting that someone is new and making it appear throughout the employee experience it encourages others to reach out and connect. Discover More (40+) Solution Ideas: M365Ideas.com
- 33. Discover & contribute to gig projects or volunteer activities based on your interest to acquire new skills or master the ones you have from Teams. Discover More (40+) Solution Ideas: M365Ideas.com
- 34. Contextualized navigation and discovery based on where and how users work benefiting from cloud scale AI, digital behavior capture & continual content analysis. In emails, instant messages, team messages, pages, news, documents and more… the knowledge, people, digital spaces, and more are available in context.
- 35. You will love the way we work. Together. ™ By focusing on the curators and content leaders this group of people already understand how curation works, what governance rules exist around “Intranet” content, and the value of knowledge. Steering Committee Intranet Working Group Administrators Champions Content Owners Content Authors Support
- 40. You will love the way we work. Together. ™ Important Stages to Improve
- 41. Maximize Engagement The Stages Of Employee Experience
- 47. The Metaverse can have a long-lasting impact on culture. But it’s not clear. At this stage we can work to understand and align current impact. Do we control backgrounds in Teams video? What is our stance on green screens and filters? What is our stance on Avatars? What is our stance on VR at work…
- 49. More frequent and more targeted manager and leader-led pulse surveys can help highlight the insight needed to target change.
- 50. More frequent and more targeted manager and leader-led pulse surveys can help highlight the insight needed to target change.
- 51. More frequent and more targeted manager and leader-led pulse surveys can help highlight the insight needed to target change.
- 52. When exploring direct feedback (like Pulse and Viva Glint) we can use AI to help understand it more rapidly to improve processes.
- 53. You will love the way we work. Together. ™ Important Stages to Improve
- 54. Drive Performance The Stages Of Employee Experience
- 57. Yammer has great capabilities around questions and answers that scale and integrate in many ways with SharePoint, Viva Topics, Viva Engage and more.
- 60. help inspire and aid leaders to connect with their employees more effectively through assistive prompts, inclusive communications, and valuable insights.
- 61. help inspire and aid leaders to connect with their employees more effectively through assistive prompts, inclusive communications, and valuable insights.
- 62. help inspire and aid leaders to connect with their employees more effectively through assistive prompts, inclusive communications, and valuable insights.
- 63. help inspire and aid leaders to connect with their employees more effectively through assistive prompts, inclusive communications, and valuable insights.
- 65. Align work to corporate objectives. Align at all levels of the organization with OKR approval workflows, Organizational, Team, and Individual goal pages, and Chart View.
- 66. Align work to corporate objectives. Share progress and insights across your organization with shareable links to dashboards and with pinned apps and resources in Teams.
- 68. The distribution of collaborative work is often extremely lopsided. In most cases, 20% to 35% of value-added collaborations come from only 3% to 5% of employees.
- 69. You will love the way we work. Together. ™ Important Stages to Improve
- 70. Growth & Development The Stages Of Employee Experience
- 73. You will love the way we work. Together. ™ This is why champion programs are so important but also why peer supported learning matters a great deal. Learning through coworkers is among the most effective and most used methods. % who said method was “very helpful” 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% Myself, through trial and error
- 74. While Managers should be more active in developing that doesn’t mean we can’t take advantage of peer feedback, and learning recommendations.
- 75. Viva Learning itself can be easy to implement, but most organizations need to learn to adapt their growth and development plan.
- 76. Scenarios: Learner In a meeting with a colleague, they mention wanting to brush up on their data analysis skills Chat and conversation Send a relevant course in a meeting or Teams chat Include pointers to relevant sections or add context in chat message Enable peer coaching or mentor relationships – formal or informal A sales analyst is searching Office.com for a customer pitch deck to give in an upcoming sales meeting Cross-M365 discovery Relevant learning courses like “Effective sales pitch strategies” surface in search results alongside pitch decks Bookmark courses in Viva Learning to consume later in preparation for the meeting A marketing analyst wants to improve her knowledge on web and social media strategy Search for keywords like “SEO optimization” in the Viva Learning home page or a channel learning tab See search results from Microsoft, 3rd party providers, and internal sources Bookmark interesting courses and recommend courses to peers Search and recommend
- 77. Scenarios: Manager A new team member will be joining next week A manager wants to foster a culture of learning and growth A team member led a presentation on Diverse and Inclusive marketing that would be helpful for the broader organization Onboarding Add a learning tab to your Teams channel for onboarding Add relevant courses and team-specific resources to the tab Curate for your team and priorities Manage view Recommend relevant courses to team members Check the completion status of recommended content in the Manage view Give kudos to team members who prioritize learning Crowdsource learning content Add the presentation to the organization’s collaborative SharePoint folder, connected to Viva Learning Employees can see added content in Viva Learning as learning content
- 78. Education and training with VR and AR is changing industries but it’s also helping many immerse and understand them further. The future of every industry is deeper and more digital. MicrosoftEducation_Immersive_Experiences_Education_2019.pdf (azureedge.net)
- 79. Page 109 ESTIMATED COMPLEXITY Center Of Digital Excellence Adoption Every organization is working hard to improve digital excellence. Having a center for digital excellence is a foundational solution that will work to reinforce and communicate governance, provide a hub for self-service learning, connect champions, mentors, and experts, and house tips, tricks and considerable adoption material. See A Demo Of This In Action Today 2toLead Solution Discover More (40+) Solution Ideas: M365Ideas.com
- 80. You will love the way we work. Together. ™ Important Stages to Improve
- 81. Action Departure The Stages Of Employee Experience
- 84. You will love the way we work. Together. ™ Important Stages to Improve
- 85. Ambassadors & Alumni The Stages Of Employee Experience
- 86. From social network engagement to experiences in Power Pages to give post departed employees a way to remain connected.
- 88. You will love the way we work. Together. ™ Important Stages to Improve
- 89. You will love the way we work. Together. ™ Download our free 80+ page whitepaper Transform your Employee Experience at every stage with Microsoft 365 and Microsoft Viva! Download Today
- 90. Let’s connect and find ways to do more and work together. Message me on LinkedIn or email [email protected] 200+ Awesome Presentations at: Richard Harbridge 2toLead Chief Technology Officer & Microsoft MVP Super Friendly Thank You Slideshare.Net/RHarbridge 700+ Pages of Whitepapers at: 2toLead.com/Whitepapers Elsewhere… M365Resources.com Office365Campaigns.com M365Sprawl.com M365Intranets.com M365Metrics.com SharePointMigrations.com