TERESA MCDONOUGH RESUME
- 1. PROFESSIONAL EXPERIENCE: Social Power Hour, Chicago, IL Team Lead Brand Ambassador, May 2014-Present • Engage with event/festival attendees (up to 80,000 attendees) to try out products/services, including Hailo and Rogue Ale & Spirits • Manage promotional activities, such as games, iPad email sign up and promotional offerings • Provide product demonstrations and customer support • Manage a team of interns and junior team members to ensure brand guidelines are met Pharmacy Solutions, Abbott Park, IL Pharmacy Technician, May 2015-February 2016 • Assist pharmacist with managing drug therapy orders, maintaining appropriate pharmacy inventories and fulfilling and dispensing prescription orders • Review pharmaceutical orders placed by physicians for potential drug interactions • Ensure prescriptions are processed in a timely and efficient manner in order to comply with appropriate regulations and deadlines Pharmacy Solutions, Abbott Park, IL Insurance Analyst, December 2011-May 2015 • Analyzed patients insurance benefits for the specialty drugs Lupron and Humira • Prepared and submitted HIPAA compliant medical records requests • Ensure all insurance requests are processed in a timely and efficient manner in order to comply with appropriate regulations and deadlines Cancer Treatment Centers of America, Zion, IL Unit Coordinator, July 2009 -December 2011 • Assisted managers with hiring, training and mentoring new hires • Prioritized and coordinated patient consults with physicians • Maintained accurate and up-to-date patient files Cancer Treatment Centers of America, Zion, IL Insurance Verifier, January 2008 -July 2009 • Maintained and updated insurance information for all patient files • Contacted physician offices for authorization as needed • Created and maintained an insurance verification reference manual • Analyzed medical insurance benefits to determine the approval or denial of treatments EDUCATION & CERTIFICATION: Certified Pharmacy Technician, July 2015 University of Wisconsin – Parkside, 2001-2004 Westosha Central High School, Graduated 2001 Paddock Lake, Wisconsin TECHNICAL SKILLS & RELATED COURSES: Microsoft Office (Word, PowerPoint, Excel, Access) Proficient in the Citrix Recipient of the Cancer Treatment Center of America Bronze Stakeholder Award TERESA MCDONOUGH 1220 N LaSalle Street, Apt. 5A, Chicago, IL 60610 T (262) 358-2577 [email protected]