This content is exclusively meant for academic purposes and for enhancing teaching and learning. Any other use for economic /
commercial purpose isstrictly prohibited.
2. This content is exclusively meant for academic purposes and for enhancing teaching and learning. Any other use for economic /
commercial purpose is strictly prohibited. The users of the content shall not distribute, disseminate or share it with anyone else and
its use is restricted to advancement of individual knowledge. The information provided in this e-content is authentic and best as per
my knowledge.
The books / articles referred to prepare this content have been mentioned in the reference section and the developed content is
purely for academic purpose.
Prof. Poonam Puri
Institute of Management Studies
Bundelkhand University
Jhansi.
4. AFFORDABILITY
Per Capita income of the rural consumer is still
half of urban incomes
Rural consumers driven by value proposition
It should be within their purchasing capacity
5. AVAILABILITY
Single largest challenge to the marketers
6,38,000 villages in 3.2 million sq.kms.
This makes reaching the “ last mile” a
herculean task.
If the product / service reaches these areas, the
retailers will themselves transportthe goods to
these villages
For larger ticket items like two wheelers, the rural
consumers visit the near by towns
Companies adopted innovative distribution
strategies
Colgate’s Project Shakti & Bicycle Entrepreneurs
6. PROJECT SHAKTI
Project Shakti is an initiative to financially
empower rural women and create livelihood
opportunities for them. It provides a regular
income stream for the Shakti entrepreneurs
and their families.
7. HOW IT WORKS :
Unilever provides training on basic accounting, selling skills, health &
hygiene and relevant IT skills to shakti entrepreneurs
Equips them with smart phones which have been enabled with A mini
enterprise resource package (ERP) which helps them to run their business
efficiently and further augment their income.
Unilever has trained thousands of shakti ammas across the villages in a bid
to develop an entrepreneurial mindset and make them financially independent
and more empowered
Today, project shakti provides livelihood enhancing opportunities to over
70,000 shakti entrepreneurs who distribute our productions in more than
165,000 villages and reach over four million rural households.
PROJECT SHAKTI CONTRIBUTES TO OVER 10% OF THE RURAL
TURNOVER
8. INTRODUCTION OF SHAKTIMAANS
In 2010, the Shakti programme was extended to include
‘Shaktimaans’ who are typically the husbands or
brothers of the Shakti Ammas
Shaktimaans complement Shakti Ammas. They sell
products on bicycles in surrounding villages, covering a
larger area than Shakti Ammas can cover on foot.
There are 48,000 Shaktimaans across India
10. On Basis Of The PPP MODEL Developed By
MART
Identify educated, unemployed youth in villages as
potential channel partners for Colgate products.
Selected youth would act as entrepreneurs, paying cash
for stock and earning from sale of products
To keep costs low, youth will travel by bicycle with a
stock box
Makeshift stall, using branded umbrella
Branding through company logos on Tshirts, bicycle and
box will increase visibility and ensure authencity.
11. THE ENTITY OF ENTREPRENEUR
To reach the BOP market in below 5000 population villages : youthfrom different sources was hired
PROCESS
Uncoveredterritory of Colgate mapped
Identify, select, train youth
Allocate territories, developpermanent bicycle journey plan
2 village retailers and 1 HAAT to be coveredin one day.
On No-HAAT days 4 village retailers to be covered.
AT VILLAGE RETALIER , THE ACTIVITIES ARE:
SELF INTRODUCTION
SHARING JOURNEY PLAN
PROMOTION COLGATE PRODUCTS
PLACING POSTERS AT THE SHOP
AT THE HAAT, THE ACTIVITIES INCLUDE:
ENSURE OPTIMAL POINT FOR LOCATION OF STAND
SET UP BRANDED UMBRELLAON CYCLE AND DISPLAY OF STOCK
COMMUNICATIONON ORAL HYGIENE PRACTICES,DIFFERENTIATINGBETWEEN FAKLE & GENUINE
COLGATE PRODUCTS
OFFER SAMPLE AND PRODUCTTRIALS
SALE OF Colgate products
12. …CONTD
The youth is linked to the nearest company
stockist and buys stock on cash, usually weekly.
The entrepreneur margins are approximately 3%
selling to village retailers and approx. 8% selling
directly to consumers at HAAT
To sustain entrepreneur interest in the business
an initial stipend of Rs. 1500/- per month was
fixed. This is reduced , on a sliding scale, over time
as the business grows, but is not completely
eliminated to retain some degree of control over
the entrepreneur.
13. IMPACT OF THE MODEL
Implemented across 28 districts with 240 entrepreneurs
working full time for Colgate
DISTRIBUTION:
The model created a viable distribution structure for Colgate in
the below 5000 population villages to access BOP segment as
desired
The new distribution setup could be integrated into regular
channels without any alteration of margin structures
RURAL ORIENTATION:
The model recruited manpower from local areas providing
livelihood opportunity to villagers through a sustained corporate
partnership.
Increased entrepreneurship possibilities were creating by setting
an example, without displacing the rural youth
14. …CONTD
PROMOTION OF GENUINE PRODUCTS :
The promotion of the genuine brand by an authorized partner to village
consumerscreates an advantage for Colgate over fakes.
Communication at HAATs to the target audienceon how to identify the
genuine brand impacted sales positively
OTHER BENEFITS
This is a self sustaining, entrepreneurial model based on sales
earnings rather than a typical salary outflow employee mode.
It is a low cost model targeted at high sales volumes through access
to large concentrated crowds at Haats and by serving the larger
requirements of village retailers rather than addressing individual
consumers.
15. AWARENESS
Low levels of literacy remains a block in
communicating a message.
The rising literacy rates indicate that the
comprehension levels will rise too.
Access to Television is now high in Rural India
Hence, same advertisements for the urban and
rural consumers.
Other sources like Wall Paintings, Vans, Road
Shows and Street Plays in the local language also
play an important role in creating interest.
16. ACCEPTABILITY
Very Critical
Acceptable and affordable
Eg,. Chinese mobile a great hit with them without any
promotion or advertising because of low costs,
durability, easy to handle, built-in torch, and
loudspeakers playing music.
What may sell in cities may not attract the
rural consumer
Rural Environment to be borne in mind
17. THE EVOLVING RURAL CONSUMER
* From Poor, Illiterate and Reluctant
Value Driven & More Literate
* Youth is rapidly getting exposedto urban products and
services.
* Kids are also the educators of their mothers in case of
healthdrinks & sanitation messages.
* Women now have 50% reservation in Panchayati Raj
18. THE EVOLVING RURAL CONSUMER
*Cultural & social norms are now changing with nuclear
families creating new roles for women
*Women now participate in decision making for items they use,
as a result of greater exposure.
*7 million Self Help Groups ( SHGs) i.e. 70 million SHG
members.
*They travel to near by towns for federation meetings and in
the process gain exposure to advertising and the products
available.
* FOCUS: Companies should focus on creating awareness
amongst the women, children and youth