The Brand as
Publisher Masterplan.
Content marketing for the next decade
@simonpenson
About me.
Who is this guy…
Background.
Name:	
   Simon	
  Penson	
  
Occupa1on:	
   MD,	
  Zazzle	
  Media	
  
Career:	
  
	
  
Print	
  editor	
  turned	
  
digital	
  agency	
  
founder	
  
Contact:	
   @simonpenson	
  
And Zazzle…
We are the largest digital
content marketing agency
in the UK!
The Zazzle arm of the Group has always been content-led in its
approach and has never pivoted.As a result we have more
experience than anyone. We are not learning it. We are it!
What we do.
“We use content to create and grow
targeted audiences of value through
search, social and influencer
channels.”
‘So, what’s all this
‘Brand as Publisher’stuff?’
It just happens to be the future…
Your number
one goal.
To grow a targeted
audience of value
through all relevant
digital channels.
Definition.
Defining the
approach.
“Think like a
publisher.
Imagine your
brand owns the
biggest selling
magazine in
your industry.
What does your
content look
like? ”
But I sell socks?
What’s the point?
1.  Whilst you have some organic footprint in the
UK, your average rank is very low meaning you
won’t be getting any click share in a market
where there is HUGE audience for your product.
2.  Competitors have been investing in the space
for several years so there is a catch up game to
play.
Look at the evolution
of mass media.
13	
  
The same is happening
right now online.
So, what’s next?
“We’ve had content marketing.
The next step is brand as
publisher.”
@simonpenson
Content Marketing to date.
Paid strategy
is not ‘always
on’
Other
content just
‘happens’
Distribution
designed to
attract
shares, links
and visits.
Not long
term.
A series of
campaigns
are created in
no particular
order
Content Ideas
Produced
The Brand as Publisher approach requires a three dimensional, integrated approach.	
  
@simonpenson
Brand as Publisher.
Designed to
build long
term
audience
Everything
from social to
email and PR
is integrated
Off page is
more than
just campaign
content
Full mix of
strategic
content
produced
Central
Editorial Plan
The brand as publisher approach requires a three dimensional, integrated approach.	
  
@simonpenson
Where to start?
Tackling the challenge.
General approach.
The overview approach is captured below. Content calendar sits at the heart of the
plan and it is shared through earned, owned and paid channels to maximize reach.
EARNED
Distribution
includes blogger
engagement & PR
PAID
Display, PPC,
Social, Native and
more.
OWNED
Content production
centres on the
blog, social & email
An audience-
centric editorial
calendar sits at
the heart.
@simonpenson
Focus on the objective
“To build a targeted audience of
value for the creation of long
term value.”
Tactical elements of the plan can focus on specific goals but the strategy MUST
Be based on long term value.
@simonpenson
Start with people?
Pillar one.
Marketing is about people.
All marketing starts and ends with an understanding of people. We use our own tools
and combine with existing data to paint a clear picture of who it is you are marketing to.
Understand them with
data.
Social data insight.
Age and gender split vs UK Facebook average.
0%	
  
5%	
  
10%	
  
15%	
  
20%	
  
25%	
  
30%	
  
18-­‐24	
   25-­‐34	
   35-­‐44	
   45-­‐54	
   55-­‐64	
   65+	
  
age	
  
Female	
  Age	
  Demographics	
  
0%	
  
5%	
  
10%	
  
15%	
  
20%	
  
25%	
  
30%	
  
35%	
  
18-­‐24	
   25-­‐34	
   35-­‐44	
   45-­‐54	
   55-­‐64	
   65+	
  
age	
  
Male	
  Age	
  Demographics	
  
@simonpenson
Social data insight.
Interest sets vs UK Facebook average.
0%	
  
10%	
  
20%	
  
30%	
  
40%	
  
50%	
  
60%	
  
70%	
  
80%	
  
90%	
  
Technology	
   Fashion	
  &	
  
Shopping	
  
Food	
   Sports	
   Music	
   Films	
   Travel	
   Property	
  
Facebook	
  
Audience insight profiler.
We can use YouGov survey data to help further our understanding f your audience…
What they do online.
This is a very digitally-active audience, especially when it comes to gathering
information. They’re also using digital extensively for entertainment activities.
0	
  
5	
  
10	
  
15	
  
20	
  
25	
  
30	
  
35	
  
40	
  
45	
  
Monthly	
  online	
  ac1vity	
  
Audience % Audience %
Brand content role.
Your audience want content that improves their knowledge. Their second preference is
for entertaining content.
0	
  
5	
  
10	
  
15	
  
20	
  
25	
  
30	
  
35	
  
40	
  
Be	
  part	
  of	
  
rou1ne	
  
Connect	
  you	
  
with	
  people	
  	
  
Inspire	
  you	
   Entertain	
  
you	
  
Provide	
  
personal	
  
service	
  
Help	
  
organise	
  
your	
  life	
  
Improve	
  
your	
  
knowledge	
  	
  
Keep	
  you	
  
informed	
  	
  
Make	
  you	
  
influen1al	
  	
  
Provide	
  
relevant	
  
content	
  
Provide	
  real	
  
life	
  
experiences	
  
Talk	
  to	
  me	
  
like	
  a	
  real	
  
person	
  
Provide	
  
tailored	
  
content	
  
Audience	
  %	
   Audience	
  %	
  
Personas.
Example personas.
Buyer behaviours and content targeting
JAMES
22 years old
Single
Works in sales at the other side
of the city, but has written his
car off
Needs to find the money from
somewhere to buy a new car,
but doesn’t like the interest
rates on car leases
Usually good at saving money
LUKE
29 years old
Married
Has racked up debt with a
number of different companies,
but wants to consolidate it all in
to one place and take some
control of his finances
Long term goal is to improve
credit rating so he can apply for
a mortgage
MEGAN
30 years old
Married
Just bought a house and has
found out she is pregnant again
Doesn’t want to move, so
planning to have an extension
built.
Has no savings to rely on, so
wants to take out a personal
loan from a brand she can trust
RESEARCH
EVALUATE
PURCHASE
ATTRACT
INTERACT
PURCHASE
Top tip.
Organise face-to-face meets with existing and
potential customers and ask them lots of
questions to cover WHO, WHAT, WHERE and
WHY.
Editorial mission.
Setting the rules for content.
The crystallisation of your
content values and
objectives
The editorial mission statement.
What does it do and how does it work?
Example statement
Your audience want content that improves their knowledge. Their second preference is
for entertaining content.
Content flow.
Creating the right editorial plan.
Content flow.
Top 20 list
feature
Competition to
win XXX.
Short form post
We look at how well blog content ‘flows’ and
to do this we use our own tool. While this
only tests the last few pieces as an
example, it is clear we can improve how the
content ‘fits together’.
The idea is to create ‘flow’ that looks like a
healthy heart beat – troughs and peaks
nicely paced.
Introducing
The Content
Flow Matrix.
Aframework to help you design
your editorial calendar and get
variation right.
FREE DOWNLOAD
Example content flow.
Good content strategy requires variation to win. We plan calendars to ensure this is
delivered across all key relevant content types. Example below of a month.
	
  	
   	
  	
   	
  	
  	
  	
  
	
  	
  
CONTENT THEME WEEK 1 WEEK 2 WEEK 3 WEEK 4
	
  	
  
	
  	
  
LIST FEATURES
	
  	
  
	
  	
  
DOWNLOADABLE GUIDES
	
  	
  
	
  	
  
INFOGRAPHICS
	
  	
  
	
  	
  
MONEY SAVING 'HOW TO'
	
  	
  
	
  	
  
TOOLS AND TEMPLATES
	
  	
  
	
  	
  
SURVEYS/DATA LED CONTENT
	
  	
  
	
  	
  
HUMAN INTEREST
	
  	
  
	
  	
  
SIMPLE GUIDES
	
  	
  
Claim your FREE Brand as
Publisher Toolkit…
zazzlemedia.co.uk/resources
When to create.
Once we understand where the opportunities are we then need to understand when to
create this content to ensure you have maximum visibility around key seasonal trends.
Google Trends and SocialAnalytics help here.
Flatplanning.
Designing the ‘flow’
Reverse engineering mags
This is how you plan ‘flow’ for a magazine. The process helps digital strategy.
MAIN NEWS
STORY
1 2
7 8
13 14
3 4
9 10
15 16
5 6
11 12
17 18
DOUBLE PAGE
SPREAD
3’S A TREND
ADWHY WE LOVE
( REGULAR )
FIRST DRIVE
( REGULAR )
LONG FORM
FEATURE CONTENT
LONG FORM
FEATURE CONTENT
LONG FORM
FEATURE CONTENT
NEWS NEWS PRODUCTS
LIST FEATURE
AD
AD
Q&A
( REGULAR )
FREE DOWNLOAD
Front cover insight.
Getting your key pillars right.
Cover Structure
Decide what your ‘Pillar Themes’ are
and rinse and repeat!
FREE DOWNLOAD
The Zazzle Mag!
What our ‘magazine’ may look like…
FREE DOWNLOAD
Claim your FREE Brand as
Publisher Toolkit…
zazzlemedia.co.uk/resources
Capturing the long tail.
Getting the small stuff right.
LSIGraph.comSEMRush
Keyword
Studio
Answer the
Public
Useful tools to define opportunity
Research will provide the answers to the questions your audience are asking
and to which you need to provide an answer!
@simonpenson
Tapping
into Micro
Moments.
I want to know. I want to do. I
want to buy. I want to go.
Understand each and
brainstorm based on audience
insight.
Big bang campaigns.
Amplifying reach with Hero content.
Sense check your ideas to
maximize success.
QUESTIONS IDEA QUALIFICATION
What’s the hook? Pre-pitch the idea.
Supporting content? Ensure there is demand.
Why this idea, now? Agree an exclusive angle
Were is the audience? Create many exclusives.
We consider everything…
We analyse every option to ensure we leave no stone unturned to maximise your
content distribution
@simonpenson
Campaign planning overview.
Our creative comms team works in harmony to design integrated campaign
plans for all off page content to maximize reach and resonance.
Digital PR
reaches the
biggest sites.
The social team
works on paid
and earned
strategy
Blogger
specialists work
with niche
influencers
The Creative
Comms Plan
Paid specialists
create the
biddable media
plan
Example Campaign Plan.
Our campaign planner captures every element to ensure we leave no stone
unturned and maximize reach and impact. Multiple tabs capture every detail.	
  
FREE DOWNLOAD
Team structure.
The right people and skills to deliver.
Small business.
@simonpenson
Medium business
Large business.
Claim your FREE Brand as
Publisher Toolkit…
zazzlemedia.co.uk/brand-publisher-toolkit
Read about it here…
moz.com/blog/brand-as-publisher/
Free 15 Day Trial of the
SEMrush Guru Plan
($150 Value)
bit.ly/SEMZAZZLE
Thank you.
Keep in touch. @simonpenson

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The Brand as Publisher Masterplan - Content Marketing for the Next Decade

  • 1. The Brand as Publisher Masterplan. Content marketing for the next decade @simonpenson
  • 2. About me. Who is this guy…
  • 3. Background. Name:   Simon  Penson   Occupa1on:   MD,  Zazzle  Media   Career:     Print  editor  turned   digital  agency   founder   Contact:   @simonpenson  
  • 5. We are the largest digital content marketing agency in the UK! The Zazzle arm of the Group has always been content-led in its approach and has never pivoted.As a result we have more experience than anyone. We are not learning it. We are it!
  • 6. What we do. “We use content to create and grow targeted audiences of value through search, social and influencer channels.”
  • 7. ‘So, what’s all this ‘Brand as Publisher’stuff?’ It just happens to be the future…
  • 8. Your number one goal. To grow a targeted audience of value through all relevant digital channels.
  • 10. Defining the approach. “Think like a publisher. Imagine your brand owns the biggest selling magazine in your industry. What does your content look like? ”
  • 11. But I sell socks? What’s the point?
  • 12. 1.  Whilst you have some organic footprint in the UK, your average rank is very low meaning you won’t be getting any click share in a market where there is HUGE audience for your product. 2.  Competitors have been investing in the space for several years so there is a catch up game to play. Look at the evolution of mass media.
  • 13. 13   The same is happening right now online.
  • 15. “We’ve had content marketing. The next step is brand as publisher.” @simonpenson
  • 16. Content Marketing to date. Paid strategy is not ‘always on’ Other content just ‘happens’ Distribution designed to attract shares, links and visits. Not long term. A series of campaigns are created in no particular order Content Ideas Produced The Brand as Publisher approach requires a three dimensional, integrated approach.   @simonpenson
  • 17. Brand as Publisher. Designed to build long term audience Everything from social to email and PR is integrated Off page is more than just campaign content Full mix of strategic content produced Central Editorial Plan The brand as publisher approach requires a three dimensional, integrated approach.   @simonpenson
  • 18. Where to start? Tackling the challenge.
  • 19. General approach. The overview approach is captured below. Content calendar sits at the heart of the plan and it is shared through earned, owned and paid channels to maximize reach. EARNED Distribution includes blogger engagement & PR PAID Display, PPC, Social, Native and more. OWNED Content production centres on the blog, social & email An audience- centric editorial calendar sits at the heart. @simonpenson
  • 20. Focus on the objective “To build a targeted audience of value for the creation of long term value.” Tactical elements of the plan can focus on specific goals but the strategy MUST Be based on long term value. @simonpenson
  • 22. Marketing is about people. All marketing starts and ends with an understanding of people. We use our own tools and combine with existing data to paint a clear picture of who it is you are marketing to.
  • 24. Social data insight. Age and gender split vs UK Facebook average. 0%   5%   10%   15%   20%   25%   30%   18-­‐24   25-­‐34   35-­‐44   45-­‐54   55-­‐64   65+   age   Female  Age  Demographics   0%   5%   10%   15%   20%   25%   30%   35%   18-­‐24   25-­‐34   35-­‐44   45-­‐54   55-­‐64   65+   age   Male  Age  Demographics   @simonpenson
  • 25. Social data insight. Interest sets vs UK Facebook average. 0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   Technology   Fashion  &   Shopping   Food   Sports   Music   Films   Travel   Property   Facebook  
  • 26. Audience insight profiler. We can use YouGov survey data to help further our understanding f your audience…
  • 27. What they do online. This is a very digitally-active audience, especially when it comes to gathering information. They’re also using digital extensively for entertainment activities. 0   5   10   15   20   25   30   35   40   45   Monthly  online  ac1vity   Audience % Audience %
  • 28. Brand content role. Your audience want content that improves their knowledge. Their second preference is for entertaining content. 0   5   10   15   20   25   30   35   40   Be  part  of   rou1ne   Connect  you   with  people     Inspire  you   Entertain   you   Provide   personal   service   Help   organise   your  life   Improve   your   knowledge     Keep  you   informed     Make  you   influen1al     Provide   relevant   content   Provide  real   life   experiences   Talk  to  me   like  a  real   person   Provide   tailored   content   Audience  %   Audience  %  
  • 30. Example personas. Buyer behaviours and content targeting JAMES 22 years old Single Works in sales at the other side of the city, but has written his car off Needs to find the money from somewhere to buy a new car, but doesn’t like the interest rates on car leases Usually good at saving money LUKE 29 years old Married Has racked up debt with a number of different companies, but wants to consolidate it all in to one place and take some control of his finances Long term goal is to improve credit rating so he can apply for a mortgage MEGAN 30 years old Married Just bought a house and has found out she is pregnant again Doesn’t want to move, so planning to have an extension built. Has no savings to rely on, so wants to take out a personal loan from a brand she can trust RESEARCH EVALUATE PURCHASE ATTRACT INTERACT PURCHASE
  • 31. Top tip. Organise face-to-face meets with existing and potential customers and ask them lots of questions to cover WHO, WHAT, WHERE and WHY.
  • 32. Editorial mission. Setting the rules for content.
  • 33. The crystallisation of your content values and objectives The editorial mission statement. What does it do and how does it work?
  • 34. Example statement Your audience want content that improves their knowledge. Their second preference is for entertaining content.
  • 35. Content flow. Creating the right editorial plan.
  • 36. Content flow. Top 20 list feature Competition to win XXX. Short form post We look at how well blog content ‘flows’ and to do this we use our own tool. While this only tests the last few pieces as an example, it is clear we can improve how the content ‘fits together’. The idea is to create ‘flow’ that looks like a healthy heart beat – troughs and peaks nicely paced.
  • 37. Introducing The Content Flow Matrix. Aframework to help you design your editorial calendar and get variation right. FREE DOWNLOAD
  • 38. Example content flow. Good content strategy requires variation to win. We plan calendars to ensure this is delivered across all key relevant content types. Example below of a month.                     CONTENT THEME WEEK 1 WEEK 2 WEEK 3 WEEK 4         LIST FEATURES         DOWNLOADABLE GUIDES         INFOGRAPHICS         MONEY SAVING 'HOW TO'         TOOLS AND TEMPLATES         SURVEYS/DATA LED CONTENT         HUMAN INTEREST         SIMPLE GUIDES    
  • 39. Claim your FREE Brand as Publisher Toolkit… zazzlemedia.co.uk/resources
  • 40. When to create. Once we understand where the opportunities are we then need to understand when to create this content to ensure you have maximum visibility around key seasonal trends. Google Trends and SocialAnalytics help here.
  • 42. Reverse engineering mags This is how you plan ‘flow’ for a magazine. The process helps digital strategy. MAIN NEWS STORY 1 2 7 8 13 14 3 4 9 10 15 16 5 6 11 12 17 18 DOUBLE PAGE SPREAD 3’S A TREND ADWHY WE LOVE ( REGULAR ) FIRST DRIVE ( REGULAR ) LONG FORM FEATURE CONTENT LONG FORM FEATURE CONTENT LONG FORM FEATURE CONTENT NEWS NEWS PRODUCTS LIST FEATURE AD AD Q&A ( REGULAR ) FREE DOWNLOAD
  • 43. Front cover insight. Getting your key pillars right.
  • 44. Cover Structure Decide what your ‘Pillar Themes’ are and rinse and repeat! FREE DOWNLOAD
  • 45. The Zazzle Mag! What our ‘magazine’ may look like… FREE DOWNLOAD
  • 46. Claim your FREE Brand as Publisher Toolkit… zazzlemedia.co.uk/resources
  • 47. Capturing the long tail. Getting the small stuff right.
  • 48. LSIGraph.comSEMRush Keyword Studio Answer the Public Useful tools to define opportunity Research will provide the answers to the questions your audience are asking and to which you need to provide an answer! @simonpenson
  • 49. Tapping into Micro Moments. I want to know. I want to do. I want to buy. I want to go. Understand each and brainstorm based on audience insight.
  • 50. Big bang campaigns. Amplifying reach with Hero content.
  • 51. Sense check your ideas to maximize success. QUESTIONS IDEA QUALIFICATION What’s the hook? Pre-pitch the idea. Supporting content? Ensure there is demand. Why this idea, now? Agree an exclusive angle Were is the audience? Create many exclusives.
  • 52. We consider everything… We analyse every option to ensure we leave no stone unturned to maximise your content distribution @simonpenson
  • 53. Campaign planning overview. Our creative comms team works in harmony to design integrated campaign plans for all off page content to maximize reach and resonance. Digital PR reaches the biggest sites. The social team works on paid and earned strategy Blogger specialists work with niche influencers The Creative Comms Plan Paid specialists create the biddable media plan
  • 54. Example Campaign Plan. Our campaign planner captures every element to ensure we leave no stone unturned and maximize reach and impact. Multiple tabs capture every detail.   FREE DOWNLOAD
  • 55. Team structure. The right people and skills to deliver.
  • 59. Claim your FREE Brand as Publisher Toolkit… zazzlemedia.co.uk/brand-publisher-toolkit
  • 60. Read about it here… moz.com/blog/brand-as-publisher/
  • 61. Free 15 Day Trial of the SEMrush Guru Plan ($150 Value) bit.ly/SEMZAZZLE
  • 62. Thank you. Keep in touch. @simonpenson