The Business Conference and IT Resilience Summit Abu Dhabi, UAE - John Davison
2. Via an Integrated Crisis Response
John Davison
Managing Director – F24 UK Limited
Public
The 14th Middle East Business & IT Resilience Summit - Abu Dhabi
Seeking Operational
Resilience
4. |
Global uncertainties
(e.g. white-collar crime, cyber attacks on
companies; increasing regulations such as
NIS2 and DORA in the EU, climate
change)
Disruptions in supply chains
(e.g. dependence on global suppliers;
effects of conflicts and sanctions)
Hybrid warfare
(e.g. satellites as critical infrastructure;
disruptions affecting military and civilian
systems)
Social division & radicalisation
(e.g. polarisation and violence, recruitment
via social media, manipulation of
democratic decision-making processes)
The World is on Fire
The World is on Fire
5. |
The World is on Fire
How do we respond?
4
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6. |
The World is on Fire
How do we respond?
5
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Silo-Thinking/Working Incident Complexity Peace-time Hierarchy
7. |
The World is on Fire
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Silo-Thinking/Working
8. |
The World is on Fire
Confidential 7
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Incident Complexity
9. |
The World is on Fire
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Peace-time Hierarchy
10. |
The World is on Fire
Confidential 9
The World has changed dramatically –
we need to act accordingly
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Silo-Thinking/Working Incident Complexity Peace-time Hierarchy
13. |
Networked Resilience Strategy
The Travel Tracker as a solution
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Highly reliable System
Identifying threats and risks
geographically
Securing business
travellers and Expats
Duty of Care obligation
14. |
Networked Resilience Strategy
…but the Travel Tracker is an Isolated Solution
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Highly reliable System
Identifying threats and risks
geographically
Securing business travellers
and Expats
Duty of Care obligation
Local employees are excluded
Service Providers and external
partners are not integrated
IT Security threats are not taken
into account
Lack of Supply Chain integration
Assets remain unprotected
15. |
From Silos to Networks
14
From silo thinking to a networked resilience
organisation
16. |
From Silos to Networks
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Networked Resilient Organisation
Process
Mgmt.
17. |
The World is on Fire
Confidential 16
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Networked Resilience Security Organisation
Integrate Systems: Creating Dynamic Views with Dashboards
18. |
From Silos to Networks
Confidential 17
From Rigid Structures to Flexible Teams
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19. |
From Silos to Networks
Confidential 18
From Rigid Structures to Flexible Teams
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20. |
Empowering People and Teams
How do you get your people and teams there?
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21. |
Empowering People and Teams
Confidential 20
Empowering People – Three Key Competencies
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1. Proactivity
22. |
Empowering People and Teams
Confidential 21
Empowering People – Three Key Competencies
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1. Proactivity
Early Detection of Trends and
Risks
Crisis Communication
Real Time Decision-Making
23. |
Empowering People and Teams
Confidential 22
Empowering People – Three Key Competencies
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2. Learning Ability
24. |
Empowering People and Teams
Confidential 23
Empowering People – Three Key Competencies
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2. Learning Ability
Interdisciplinary Thinking Technological Understanding Continuous Improvement
25. |
Empowering People and Teams
Confidential 24
Empowering People – Three Key Competencies
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3. Agility
26. |
Empowering People and Teams
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Empowering People – Three Key Competencies
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3. Agility
Adaptability Flexible Teams Fast Decision-Making Processes
27. |
Empowering People and Teams
Confidential 26
Empowering People – Three Key Competencies
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2. Agility
Adaptability
Flexible Teams
Fast Decision-Making Processes
1. Proactivity
Real Time Decision-Making
Crisis Communication
Early Detection of Trends and
Risks
3. Learning Ability
Interdisciplinary Thinking
Technological Understanding
Continuous Improvement
28. |
Conclusion
Confidential 27
If you can remember just three things from this
presentation…
09/05/2025
1
2
3
The Travel Tracker could be your starting point – but it’s not enough.
Employee safety and the resilience of your company doesn’t stop at national
borders.
Isolated systems prevent true resilience – integration is key. The biggest risks
can occur when systems do not communicate with each other.
Teams and skills need to evolve – from silos to flexible networks,
empowering employees with knowledge and by adopting integrated
technology for agile crisis response.