The F-Word: Failure
#BeLeaderly
@Mallun @29_keys @SelenaRezvani @Jo_Miller
#BeLeaderly
OneOK GM Sao CaetanoBank of America
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The F-Word: Failure
Corporate Subscribers
Welcome
Selena Rezvani
Vice President of Consulting & Research,
Be Leaderly
• Consultant, speaker and author on
women and leadership.
• Seasoned human capital consultant,
using workplace culture assessments
to help corporate clients be more
inclusive and welcoming to women.
• Author of two leadership books for
professional women – Pushback: How
Smart Women Ask—and Stand Up—
for What They Want (Jossey-Bass,
2012) and The Next Generation of
Women Leaders (Praeger, 2009).
Jo Miller
CEO, Be Leaderly
• Dedicated to helping women around
the world advance into positions of
leadership and influence.
• Delivers more than 70 presentations
each year, for leadership conferences,
professional associations, and
corporate women’s networks.
• Founded Be Leaderly and this webinar
series to reach emerging women
leaders anywhere in the world.
Jo Miller
Lorene Phillips
Senior Vice President, Reinsurance –
International Casualty and Professional
Lines, Sompo International
• An international (Re)insurance
underwriting executive, corporate coach,
career strategist, motivational speaker
and author.
• Passionate about helping others to thrive
in the workplace.
• Holds a BA in Economics from Acadia
University. Chartered Insurer (UK) as
well as a qualified Executive and
Personal coach with The Coaching
Academy (UK).
• Happily married to husband Eugene with
three sons aged 22, 18 and 16.
• Author of the newly released books 29
Keys to Unlocking Your Faith at Work &
Win! and 29 Keys to Parenting & Win!
which she co-authored with her
husband.
Mallun Yen
COO, Co-founder & Board Director, SaaStr
Operating Partner, SaaStr Fund
• Public company officer, board director, founder,
innovator, investor and intellectual property
strategist.
• Has led organizations ranging from early stage
start-ups to Fortune 50 enterprises in creating and
launching novel products and businesses.
• Founder and/or Board Director of RPX (launch to
IPO in 3 years), KQED and ChIPsNetwork.org, the
global community for women in tech, law and
policy.
• Previous roles include Vice President of
Worldwide Intellectual Property and Deputy
General Counsel with Cisco Systems, Inc.
• Has two kids, aged 11 and 13. Enjoys running and
yoga.
“Isn’t it interesting that when others fail,
we tend to admire them for trying? Yet
when we fail, we beat ourselves up for
the very same thing.
Not only that, but isn’t it also amazing
how quickly we forgive and forget other
people’s mistakes and how long we hold
onto our own?”
— We See Others’ Failures as Courageous.
We See Our Own as Shameful. Why?
By Carl Richards, New York Times
What’s your philosophy
when it comes to failure?
“Failures or setbacks are merely part of
the journey of learning and growing.”
— Lorene Phillips
What’s your philosophy
when it comes to failure?
“As hard as it may be when you
are going through it, think of
failure as growth opportunities.
If you're not failing, you're not
growing.”
— Mallun Yen
Research Shows…
1. Trial-and-error problem-solving helps groups outperform those who make
fewer errors, particularly when transferring the skills learned to a new task.
2. Resilient people are distinctive in that they find positive meaning in negative
experiences.
3. In a stressful situation, by prompting yourself to reframe emotions –
considering what positive qualities you’ll bring to the situation, you give
yourself a greater sense of control.
4. Those with a learning mindset (a belief that human traits are malleable and
learnable), are significantly more likely to engage in goal oriented behaviors
and strategies linked to improved performance than those with a more fixed
mindset.
5. Suffering is shown to be a catalyst for growth, meaning & compassion; this is
especially true when we choose to view suffering in these ways.
Share an example of a time
early in your career when
you dealt with failure.
• Trust your gut.
• Always make sure that your
career goals are aligned with
your values... Be true to myself.
• Don’t be afraid to change
directions – you will be ok –
believe in yourself
Share an example of a time
early in your career when
you dealt with failure.
• When you want to just hide,
those are the best growth
opportunities
• Your biggest critics can become
your biggest cheerleaders
• Ask for feedback (and help).
Share an example of a time
later in your career when you
dealt with failure.
• Always be optimistic – as you
think so are you.
• Work hard but strategically build
your network. We cannot make
it on our own.
• Fail forward! Always learn from
your set-backs – be courageous
be resilient.
Share an example of a time
later in your career when you
dealt with failure.
• The Facebook view of life is not
real.
• Get over yourself – it’s usually
not only just about you.
• Sometimes a kick in the pants is
good to force you to explore
new opportunities.
“Success is not final, failure is not fatal:
It is the courage to continue that counts.”
— Unknown
How can I regain confidence
to get over "feeling like a
failure" after failing?
1. Identify what you did wrong or
could have done better.
2. Shift from a negative to a positive
mindset.
3. Aim to do at least one thing right as
soon as possible
4. Don’t take it personally.
How can you stay positive
in the face of multiple
failures?
1. Focus on what change you will
make or perspective you will gain.
2. Force yourself to get out there, go
to events, talk to people.
3. Seek out some of your biggest
supporters who are probably the
ones who will be most honest with
you.
4. If you’ve raised or taught kids,
think about it the way you would
look at it with them – it’s a growth
and learning opportunity that is a
gift in many ways.
How do you approach your
boss if you've messed up?
1. Advise your boss immediately
upon learning that you have made a
mistake. 2. Ask for help and fix it
right away.
These actions communicate
professional responsibility
and a desire to fix the problem
sooner than later.
Humility is also demonstrated
as you have to put aside your
ego/fear about what others
may think of you and instead
focus on what is best for your
team/company.
It takes confidence, courage
and integrity to do this.
How do you get your
organization to understand
the value of failure?
Psychological safety is
the key to high
performing teams.
The highest performing
teams make the most
mistakes. Because it's
safe to make mistakes.
Mistakes help you
learn and grow.
“Failure is a bruise, not a tattoo.”
— Jon Sinclair
If you do fail, what are some
ways to move forward?
Learn and
move on!
Focus on
what’s in your
control
Positive self-
care and work
life balance
People with a
positive
mindset
Make at least
one change
Don't
overthink it
Talk about it;
Embrace it
Get over
yourself
“Something needs to change, and it’s
not the part about how forgiving we
are of others’ failures.
What if we just extended ourselves
the same grace?”
— We See Others’ Failures as Courageous.
We See Our Own as Shameful. Why?
By Carl Richards, New York Times
Q&A
@Mallun @29_keys @SelenaRezvani @Jo_Miller
Poll: Next time you fail, what
will you do to move forward?
Recommended
• How to Turn Every Failure Into a
Success, by Sarah Chang
(Article)
• Born a Crime, by Trevor Noah
• PowerUp, by Magdalena Yesil
• What I Wish I Knew When I Was
20: A Crash Course on Making
Your Place in the World by Tina
Seelig
Closing Thought
Mallun Yen Lorene Phillips
Let’s stay in touch! Text
leaderly
to
444999
We never share, rent or sell your email or personal information. More: beleaderly.com/privacy
How to Sponsor Others
Tuesday, August 21, 2018
• You don’t have to be an executive to be a
sponsor! Hear from sponsors and their
protégés about the power of sponsorship,
how it works, and what it takes to be an
effective sponsor.
Guest Speakers: Namrata Yadav, Anna
Ettin, and Monica Brunache with Bank of
America.
Discussion Questions
1. Think of a time when you failed, moved beyond
the failure, and thrived.
a. What was the situation?
b. What distinguished this experience from
others?
2. What is one risky opportunity at work that you
could pursue right now?
3. What will you do to navigate failure next time
you face it?

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The F Word: Failure | June 2018

  • 3. #BeLeaderly OneOK GM Sao CaetanoBank of America
  • 4. Get our newsletter! Text leaderly to 444999 We never share, rent or sell your email or personal information. More: beleaderly.com/privacy
  • 8. Selena Rezvani Vice President of Consulting & Research, Be Leaderly • Consultant, speaker and author on women and leadership. • Seasoned human capital consultant, using workplace culture assessments to help corporate clients be more inclusive and welcoming to women. • Author of two leadership books for professional women – Pushback: How Smart Women Ask—and Stand Up— for What They Want (Jossey-Bass, 2012) and The Next Generation of Women Leaders (Praeger, 2009).
  • 9. Jo Miller CEO, Be Leaderly • Dedicated to helping women around the world advance into positions of leadership and influence. • Delivers more than 70 presentations each year, for leadership conferences, professional associations, and corporate women’s networks. • Founded Be Leaderly and this webinar series to reach emerging women leaders anywhere in the world. Jo Miller
  • 10. Lorene Phillips Senior Vice President, Reinsurance – International Casualty and Professional Lines, Sompo International • An international (Re)insurance underwriting executive, corporate coach, career strategist, motivational speaker and author. • Passionate about helping others to thrive in the workplace. • Holds a BA in Economics from Acadia University. Chartered Insurer (UK) as well as a qualified Executive and Personal coach with The Coaching Academy (UK). • Happily married to husband Eugene with three sons aged 22, 18 and 16. • Author of the newly released books 29 Keys to Unlocking Your Faith at Work & Win! and 29 Keys to Parenting & Win! which she co-authored with her husband.
  • 11. Mallun Yen COO, Co-founder & Board Director, SaaStr Operating Partner, SaaStr Fund • Public company officer, board director, founder, innovator, investor and intellectual property strategist. • Has led organizations ranging from early stage start-ups to Fortune 50 enterprises in creating and launching novel products and businesses. • Founder and/or Board Director of RPX (launch to IPO in 3 years), KQED and ChIPsNetwork.org, the global community for women in tech, law and policy. • Previous roles include Vice President of Worldwide Intellectual Property and Deputy General Counsel with Cisco Systems, Inc. • Has two kids, aged 11 and 13. Enjoys running and yoga.
  • 12. “Isn’t it interesting that when others fail, we tend to admire them for trying? Yet when we fail, we beat ourselves up for the very same thing. Not only that, but isn’t it also amazing how quickly we forgive and forget other people’s mistakes and how long we hold onto our own?” — We See Others’ Failures as Courageous. We See Our Own as Shameful. Why? By Carl Richards, New York Times
  • 13. What’s your philosophy when it comes to failure?
  • 14. “Failures or setbacks are merely part of the journey of learning and growing.” — Lorene Phillips
  • 15. What’s your philosophy when it comes to failure?
  • 16. “As hard as it may be when you are going through it, think of failure as growth opportunities. If you're not failing, you're not growing.” — Mallun Yen
  • 17. Research Shows… 1. Trial-and-error problem-solving helps groups outperform those who make fewer errors, particularly when transferring the skills learned to a new task. 2. Resilient people are distinctive in that they find positive meaning in negative experiences. 3. In a stressful situation, by prompting yourself to reframe emotions – considering what positive qualities you’ll bring to the situation, you give yourself a greater sense of control. 4. Those with a learning mindset (a belief that human traits are malleable and learnable), are significantly more likely to engage in goal oriented behaviors and strategies linked to improved performance than those with a more fixed mindset. 5. Suffering is shown to be a catalyst for growth, meaning & compassion; this is especially true when we choose to view suffering in these ways.
  • 18. Share an example of a time early in your career when you dealt with failure. • Trust your gut. • Always make sure that your career goals are aligned with your values... Be true to myself. • Don’t be afraid to change directions – you will be ok – believe in yourself
  • 19. Share an example of a time early in your career when you dealt with failure. • When you want to just hide, those are the best growth opportunities • Your biggest critics can become your biggest cheerleaders • Ask for feedback (and help).
  • 20. Share an example of a time later in your career when you dealt with failure. • Always be optimistic – as you think so are you. • Work hard but strategically build your network. We cannot make it on our own. • Fail forward! Always learn from your set-backs – be courageous be resilient.
  • 21. Share an example of a time later in your career when you dealt with failure. • The Facebook view of life is not real. • Get over yourself – it’s usually not only just about you. • Sometimes a kick in the pants is good to force you to explore new opportunities.
  • 22. “Success is not final, failure is not fatal: It is the courage to continue that counts.” — Unknown
  • 23. How can I regain confidence to get over "feeling like a failure" after failing? 1. Identify what you did wrong or could have done better. 2. Shift from a negative to a positive mindset. 3. Aim to do at least one thing right as soon as possible 4. Don’t take it personally.
  • 24. How can you stay positive in the face of multiple failures? 1. Focus on what change you will make or perspective you will gain. 2. Force yourself to get out there, go to events, talk to people. 3. Seek out some of your biggest supporters who are probably the ones who will be most honest with you. 4. If you’ve raised or taught kids, think about it the way you would look at it with them – it’s a growth and learning opportunity that is a gift in many ways.
  • 25. How do you approach your boss if you've messed up? 1. Advise your boss immediately upon learning that you have made a mistake. 2. Ask for help and fix it right away.
  • 26. These actions communicate professional responsibility and a desire to fix the problem sooner than later. Humility is also demonstrated as you have to put aside your ego/fear about what others may think of you and instead focus on what is best for your team/company. It takes confidence, courage and integrity to do this.
  • 27. How do you get your organization to understand the value of failure?
  • 28. Psychological safety is the key to high performing teams. The highest performing teams make the most mistakes. Because it's safe to make mistakes. Mistakes help you learn and grow.
  • 29. “Failure is a bruise, not a tattoo.” — Jon Sinclair
  • 30. If you do fail, what are some ways to move forward?
  • 31. Learn and move on! Focus on what’s in your control Positive self- care and work life balance People with a positive mindset Make at least one change Don't overthink it Talk about it; Embrace it Get over yourself
  • 32. “Something needs to change, and it’s not the part about how forgiving we are of others’ failures. What if we just extended ourselves the same grace?” — We See Others’ Failures as Courageous. We See Our Own as Shameful. Why? By Carl Richards, New York Times
  • 34. Poll: Next time you fail, what will you do to move forward?
  • 35. Recommended • How to Turn Every Failure Into a Success, by Sarah Chang (Article) • Born a Crime, by Trevor Noah • PowerUp, by Magdalena Yesil • What I Wish I Knew When I Was 20: A Crash Course on Making Your Place in the World by Tina Seelig
  • 36. Closing Thought Mallun Yen Lorene Phillips
  • 37. Let’s stay in touch! Text leaderly to 444999 We never share, rent or sell your email or personal information. More: beleaderly.com/privacy
  • 38. How to Sponsor Others Tuesday, August 21, 2018 • You don’t have to be an executive to be a sponsor! Hear from sponsors and their protégés about the power of sponsorship, how it works, and what it takes to be an effective sponsor. Guest Speakers: Namrata Yadav, Anna Ettin, and Monica Brunache with Bank of America.
  • 39. Discussion Questions 1. Think of a time when you failed, moved beyond the failure, and thrived. a. What was the situation? b. What distinguished this experience from others? 2. What is one risky opportunity at work that you could pursue right now? 3. What will you do to navigate failure next time you face it?

Editor's Notes

  • #2: The F-Word: Failure Passed over for a promotion? Lose a big client? Made a costly mistake? We all mess up. The important thing is what happens next. In this webinar, learn how to recover—and thrive—when the unthinkable happens. Guest Speakers: Lorene Phillips, Senior Vice President, Reinsurance – International Casualty and Professional Lines, Sompo International and Mallun Yen, COO, Partner and Board Director, SaaStr.
  • #10: “If you haven’t had a major fail in your career – face-plant level – you’re not trying hard enough.” — Sallie Krawcheck
  • #11: ‘If you are fallen to the ground – what of it? The shame is not in falling staying down that is the disgrace’ – autograph from my high school principal.
  • #12: If you succeed at everything, you aren’t taking enough risk.
  • #18: Sources: https://www.tandfonline.com/doi/abs/10.1080/15021149.2010.11434332 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3132556/ https://www.health.harvard.edu/mind-and-mood/ramp-up-your-resilience 4) https://www.thecut.com/2017/01/mindset-theory-a-popular-idea-in-education-may-be-trouble.html 5) https://emergingwomen.com/podcast/kelly-mcgonigal-the-upside-of-stress/ Experiments indicate that trial-and-error problem solving helped groups outperform other groups who made fewer errors, when transferring the skills learned during the acquisition phase to a new related task. (Journal of European Journal of Behavior Analysis, 2010) Resilient people are distinctive in part in their use of positive emotions to overcome negative arousal, but more importantly - they find positive meaning in negative experiences. (NIH, 2011) Resilience is associated with longevity, lower rates of depression, and greater life satisfaction. Even in a stressful situation, by prompting yourself to reframe emotions – considering for example what positive qualities you’ll bring to the situation, you give yourself a greater sense of control. (Harvard Health, 2016) A meta-analysis of mindset research found that those with a learning mindset (a belief that human traits are malleable and learnable), were significantly more likely to engage in goal oriented behaviors and strategies linked to improved performance than those with a more fixed mindset. (David Yeager, PhD, U. of Austin, 2017) According to health research, suffering has been shown to be a catalyst for growth, meaning, and compassion; the latest science shows this is especially true when we choose to view suffering in these ways. (Kelly McGonigal PhD, Stanford University, 2015)
  • #32: Lorene: Resist the urge to stay in that place of ‘funk’ or feeling of failure. Learn and move on ! Focus on what is in your control only - that you can fix – leave the rest. Positive self-care and a healthy work life balance all contribute to a faster recovery after a set-back. Hang around people with a positive mindset and those who genuinely wants you to succeed. Stay away from all others.
  • #35: Poll: Next time you fail, what will you do to move forward? Treat it as an opportunity to learn and grow Make at least one change Talk about it and embrace it Focus on what’s in my control Positive self-care and work life balance
  • #36: https://www.themuse.com/advice/how-to-turn-every-failure-into-a-success
  • #39: You don’t have to be an executive to be a sponsor! Hear from sponsors and their protégés about the power of sponsorship, how it works, and what it takes to be an effective sponsor. We’ll also talk about how to foster a corporate culture that uses sponsorship to expand opportunities for women to move into leadership roles. Guest Speakers: Namrata Yadav, Anna Ettin, and Monica Brunache with Bank of America.