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nextupsolutions.com
#NextUpSolutions
The Perfect
Product Owner
Richard Cheng
© 2021 NextUp Solutions
nextupsolutions.com | #NextUpSolutions
 Agile trainer & coach
 VP of Training and Chief Product Owner
 CST, CSM, CSPO, CSP, PMI-ACP, PMP,
SAFe SPC, Certified LeSS Practitioner,
CAL, Certified Enterprise Scrum Trainer,
Training from the Back of the Room
Certified Instructor
 Based in Reston, VA (outside of
Washington, DC)
 Background in government, commercial,
and non-profit transformations
 Fun fact – Brazilian Jiu Jitsu practitioner
Richard Cheng
@RichardKCheng
nextupsolutions.com | #NextUpSolutions
Richard K Cheng
richard.cheng@nextupsolutions.com
703-967-8620
https://www.linkedin.com/in/richardcheng
https://www.nextupsolutions.com
https://www.linkedin.com/company/nextupsolutions/
https://twitter.com/RichardKCheng
Contact Information
nextupsolutions.com | #NextUpSolutions
https://www.youtube.com/watch?v=BTTdHW8Z668
Impatient Product Owner
nextupsolutions.com | #NextUpSolutions
• Bandwidth
• Power
• Knowledge
• Interest
• Vision
Qualities of a Good Product Owner
nextupsolutions.com | #NextUpSolutions
Name Goes Here
• Relevant notes here….
Ratings (1 - low, 2 – medium, 3 – high)
Bandwidth – Number - Comments
Power – Number - Comments
Knowledge – Number – Comments
Interest – Number – Comments
Vision – Number - Comments
nextupsolutions.com | #NextUpSolutions
Ratings (1 - low, 2 – medium, 3 – high)
Bandwidth – 1 – Sara is often pulled in many
directions. For her to succeed as PO, her
management would need to offload much of her
day to day work to others in her department
Power – 3 – Sara is use to making decisions
and her management has agreed to grant her
the power to make decisions for the Business
Portal Application
Knowledge – 3 – Sara has expert domain
knowledge of the BPA
Interest – 3 – Sara has long been a champion of
the application and wants to lead it into delivery
Vision – 2 – Sara has a strong vision for this
product. The organization will need to ensure
her vision aligns with the organization’s overall
goals.
• Sara the Business Lead
• Sara spent 3 years as an Analyst for
the Consumer Engagement business
division
• In June of 2015 Sara moved to the
Business to Business division and
became a Business Lead for that
division
• Sara has since been a strong
champion of the Business Portal
Applications (BPA)
nextupsolutions.com | #NextUpSolutions
08:00 – 09:00
09:00 – 10:00
10:00 – 11:00
11:00 – 12:00
12:00 – 13:00
13:00 – 14:00
14:00 – 15:00
15:00 – 16:00
16:00 – 17:00
A Day in the Life of a PO
nextupsolutions.com | #NextUpSolutions
A Day in the Life of a PO
Outward
Refine
Inward
• Release
Planning
• Answer
questions
• Sprint
Planning
• Sprint
Review
• Validate
items
• Work with SMEs, stakeholders,
customers, and their leadership
• Understand needs
• Validate product
• Answer questions
• Hone the Vision
and Roadmap
• Create PBIs
• Refine PBIs
• Manage the
Product Backlog
nextupsolutions.com | #NextUpSolutions
Scrum Team and Product Team
Scrum Team
• Product Owner
• ScrumMaster
• Developers
• Coders
• Designer
• Testers
• Analysts
Product Team
• Product Manager
• Marketing
• Sales
• R&D
nextupsolutions.com | #NextUpSolutions
Scrum Overview
Product Vision
Roadmap
Day
Sprint
…
…
…
Plan
Day
Day
Daily
Scrum
Review
Retro
Sprint
Plan
Review
Retro
Idea
Initiation Release
Plan
Release Release
Plan
Plan
Time
nextupsolutions.com | #NextUpSolutions
1. Should the PO come from the business or the technical
side?
2. Should the PO come from the client or the vendor?
3. Is the PO the same as a Project Manager?
4. Should I be a PO and ScrumMaster?
5. Should I be a proxy PO?
What do you think?
nextupsolutions.com | #NextUpSolutions
Scrum Master
• Continuous
Improvement
Product
Owner
• Building the
right thing
Dev Team
• Building it
right
nextupsolutions.com | #NextUpSolutions
Training Courses
– Certified ScrumMaster (CSM)
– Certified Scrum Product Owner (CSPO)
– Advanced Certified ScrumMaster (A-CSM)
– Advanced Certified Scrum Product Owner (A-CSPO)
– Certified Scrum Developer (CSD)
– Certified Team Kanban Practitioner (TKP)
– Certified Kanban Management Professional (KMP I and KMP II)
– Certified Agile Testing and Automation
– SAFe courses
See http://www.NextUpSolutions.com for more information
NextUp Solutions Training
nextupsolutions.com | #NextUpSolutions
Richard K Cheng
richard.cheng@nextupsolutions.com
703-967-8620
https://www.linkedin.com/in/richardcheng
https://www.nextupsolutions.com
https://www.linkedin.com/company/nextupsolutions/
https://twitter.com/RichardKCheng
Contact Information

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The Perfect Product Owner

  • 2. nextupsolutions.com | #NextUpSolutions  Agile trainer & coach  VP of Training and Chief Product Owner  CST, CSM, CSPO, CSP, PMI-ACP, PMP, SAFe SPC, Certified LeSS Practitioner, CAL, Certified Enterprise Scrum Trainer, Training from the Back of the Room Certified Instructor  Based in Reston, VA (outside of Washington, DC)  Background in government, commercial, and non-profit transformations  Fun fact – Brazilian Jiu Jitsu practitioner Richard Cheng @RichardKCheng
  • 3. nextupsolutions.com | #NextUpSolutions Richard K Cheng [email protected] 703-967-8620 https://www.linkedin.com/in/richardcheng https://www.nextupsolutions.com https://www.linkedin.com/company/nextupsolutions/ https://twitter.com/RichardKCheng Contact Information
  • 5. nextupsolutions.com | #NextUpSolutions • Bandwidth • Power • Knowledge • Interest • Vision Qualities of a Good Product Owner
  • 6. nextupsolutions.com | #NextUpSolutions Name Goes Here • Relevant notes here…. Ratings (1 - low, 2 – medium, 3 – high) Bandwidth – Number - Comments Power – Number - Comments Knowledge – Number – Comments Interest – Number – Comments Vision – Number - Comments
  • 7. nextupsolutions.com | #NextUpSolutions Ratings (1 - low, 2 – medium, 3 – high) Bandwidth – 1 – Sara is often pulled in many directions. For her to succeed as PO, her management would need to offload much of her day to day work to others in her department Power – 3 – Sara is use to making decisions and her management has agreed to grant her the power to make decisions for the Business Portal Application Knowledge – 3 – Sara has expert domain knowledge of the BPA Interest – 3 – Sara has long been a champion of the application and wants to lead it into delivery Vision – 2 – Sara has a strong vision for this product. The organization will need to ensure her vision aligns with the organization’s overall goals. • Sara the Business Lead • Sara spent 3 years as an Analyst for the Consumer Engagement business division • In June of 2015 Sara moved to the Business to Business division and became a Business Lead for that division • Sara has since been a strong champion of the Business Portal Applications (BPA)
  • 8. nextupsolutions.com | #NextUpSolutions 08:00 – 09:00 09:00 – 10:00 10:00 – 11:00 11:00 – 12:00 12:00 – 13:00 13:00 – 14:00 14:00 – 15:00 15:00 – 16:00 16:00 – 17:00 A Day in the Life of a PO
  • 9. nextupsolutions.com | #NextUpSolutions A Day in the Life of a PO Outward Refine Inward • Release Planning • Answer questions • Sprint Planning • Sprint Review • Validate items • Work with SMEs, stakeholders, customers, and their leadership • Understand needs • Validate product • Answer questions • Hone the Vision and Roadmap • Create PBIs • Refine PBIs • Manage the Product Backlog
  • 10. nextupsolutions.com | #NextUpSolutions Scrum Team and Product Team Scrum Team • Product Owner • ScrumMaster • Developers • Coders • Designer • Testers • Analysts Product Team • Product Manager • Marketing • Sales • R&D
  • 11. nextupsolutions.com | #NextUpSolutions Scrum Overview Product Vision Roadmap Day Sprint … … … Plan Day Day Daily Scrum Review Retro Sprint Plan Review Retro Idea Initiation Release Plan Release Release Plan Plan Time
  • 12. nextupsolutions.com | #NextUpSolutions 1. Should the PO come from the business or the technical side? 2. Should the PO come from the client or the vendor? 3. Is the PO the same as a Project Manager? 4. Should I be a PO and ScrumMaster? 5. Should I be a proxy PO? What do you think?
  • 13. nextupsolutions.com | #NextUpSolutions Scrum Master • Continuous Improvement Product Owner • Building the right thing Dev Team • Building it right
  • 14. nextupsolutions.com | #NextUpSolutions Training Courses – Certified ScrumMaster (CSM) – Certified Scrum Product Owner (CSPO) – Advanced Certified ScrumMaster (A-CSM) – Advanced Certified Scrum Product Owner (A-CSPO) – Certified Scrum Developer (CSD) – Certified Team Kanban Practitioner (TKP) – Certified Kanban Management Professional (KMP I and KMP II) – Certified Agile Testing and Automation – SAFe courses See http://www.NextUpSolutions.com for more information NextUp Solutions Training
  • 15. nextupsolutions.com | #NextUpSolutions Richard K Cheng [email protected] 703-967-8620 https://www.linkedin.com/in/richardcheng https://www.nextupsolutions.com https://www.linkedin.com/company/nextupsolutions/ https://twitter.com/RichardKCheng Contact Information