Large scale general practice: can we rise to the challenge?
#largescalegp
The Primary Care Home – A solutions focussed new care
model provider
Dr James Kingsland, President, National Association of Primary
Care @JamesPKingsland
Chair: Dr Brian Fisher, Vice Chair, New NHS Alliance
@fisher0606
Dr James P Kingsland OBE
Senior Partner in General Practice
President, The National Association of Primary Care
Chair, Jhoots Pharmacy Group
Non-Executive Director, Clatterbridge Cancer Centre (CCC NHS FT)
Director, Waring Health Ltd
Retention, return to practice,
re-energising and meeting patient need
“If you land this - I am deferring my retirement”
General Practitioner - Newcastle
“If we are able to do this, I am returning to practice”
General Practitioner - Nottingham
“You know…I read this and it made me feel young again”
Practice Manager - Liverpool
“I’ve lived in the same house for 50 years. Being able to access one of these would make
me move”
National Patient Representative Body
“It’ the first time in a long time that I’ve really felt valued”
- District nurse in RTS
New Care Model Style
Primary Care Programme
• The Primary Care Home
• A complete clinical community
• Size really does matter
• Learning from success – budgetary control
The Primary Care Home
What it is
• An opportunity to really transform first contact care
• A shift to focus on primary care provision
• An attempt to involve a ‘complete community’ in the make or buy decisions
in daily practice
• A drive to improve efficiency in the deployment of NHS resource usage
through accountable care
• One system, one budget to provide care to a defined population
What it is not
• A return to any previous reform of the internal market, especially fund holding
• An NHS management reorganisation or requirement for new legislation or
regulations
• A focus on general practice profitability or new income streams
• A sub-set of the CCG
• Locality commissioning
• A new idea
Why reforms fail
• Cultural persistence
 Difficulties in creating the right environment in which reform can flourish
 Behavioural malalignment
 Inconsistent sets of values
 Culture inherently focused at status quo and centralised control
• Leadership remains positional
 Distributed leadership articulated but not implemented
 Delegation becomes too difficult
 Disenchanted and disenfranchised majority who do the work
• Tools to do the job withheld from the front line
 Data analytics to inform decision making
 Meaningful metrics
 Develoved budgetary responsibility (if not full accountability)
The Future of Commissioning in the NHS
• Evolve and devolve
• Demand and Divvy – ‘is over’
- No more block contracts
- Pay for actual activity
- Referrer defines the service requirement through referrals
• Current model is unsustainable
• Uncontrolled / unchallenged activity must cease
• Release resource tied up with other providers
• Without referrer responsibility the risk is greater, engagement is the key – smash organisational
boundaries
• This is over 10 years old
The Primary Care Home: A solutions focused new care model provider

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The Primary Care Home: A solutions focused new care model provider

  • 1. Large scale general practice: can we rise to the challenge? #largescalegp The Primary Care Home – A solutions focussed new care model provider Dr James Kingsland, President, National Association of Primary Care @JamesPKingsland Chair: Dr Brian Fisher, Vice Chair, New NHS Alliance @fisher0606
  • 2. Dr James P Kingsland OBE Senior Partner in General Practice President, The National Association of Primary Care Chair, Jhoots Pharmacy Group Non-Executive Director, Clatterbridge Cancer Centre (CCC NHS FT) Director, Waring Health Ltd
  • 3. Retention, return to practice, re-energising and meeting patient need “If you land this - I am deferring my retirement” General Practitioner - Newcastle “If we are able to do this, I am returning to practice” General Practitioner - Nottingham “You know…I read this and it made me feel young again” Practice Manager - Liverpool “I’ve lived in the same house for 50 years. Being able to access one of these would make me move” National Patient Representative Body “It’ the first time in a long time that I’ve really felt valued” - District nurse in RTS
  • 4. New Care Model Style Primary Care Programme • The Primary Care Home • A complete clinical community • Size really does matter • Learning from success – budgetary control
  • 5. The Primary Care Home What it is • An opportunity to really transform first contact care • A shift to focus on primary care provision • An attempt to involve a ‘complete community’ in the make or buy decisions in daily practice • A drive to improve efficiency in the deployment of NHS resource usage through accountable care • One system, one budget to provide care to a defined population
  • 6. What it is not • A return to any previous reform of the internal market, especially fund holding • An NHS management reorganisation or requirement for new legislation or regulations • A focus on general practice profitability or new income streams • A sub-set of the CCG • Locality commissioning • A new idea
  • 7. Why reforms fail • Cultural persistence  Difficulties in creating the right environment in which reform can flourish  Behavioural malalignment  Inconsistent sets of values  Culture inherently focused at status quo and centralised control • Leadership remains positional  Distributed leadership articulated but not implemented  Delegation becomes too difficult  Disenchanted and disenfranchised majority who do the work • Tools to do the job withheld from the front line  Data analytics to inform decision making  Meaningful metrics  Develoved budgetary responsibility (if not full accountability)
  • 8. The Future of Commissioning in the NHS • Evolve and devolve • Demand and Divvy – ‘is over’ - No more block contracts - Pay for actual activity - Referrer defines the service requirement through referrals • Current model is unsustainable • Uncontrolled / unchallenged activity must cease • Release resource tied up with other providers • Without referrer responsibility the risk is greater, engagement is the key – smash organisational boundaries • This is over 10 years old