SlideShare a Scribd company logo
Presented by:
Heather Newman CMO Content Panda
The Road to Awesome
SharePoint Adoption
in Your Organization
SharePint
The Fun is
Not Over
Thank you #SPSAC
sponsors!
Tweet this Talk @heddanewman @contentpanda @SPSNashville#SPSNashville@heddanewman
IT Unity Women in Tech Community
Calling all women in technology to share your
stores and be heard on our community site. Easy
to sign up all you need to do is write and submit.
http://www.itunity.com/community/women-in-technology
ImproveIT! Book - Essays on SharePoint
Analytics & Adoption
The paperback and Kindle
editions are available on Amazon.
The free eBook is available here:
http://www.improveit.how
WWF is the primary international
conservation organization protecting
pandas and their habitat. It is estimated
that 1,600 pandas remain in the wild.
Drawing: Adopt a Giant Panda
through the World Wildlife Fund
We love helping our attendees
and fans adopt giant pandas from the
WWF.
If you would like to hear more
about WIT, write WIT on the
back of your card.
Walk Away With
References
Reminders
Rock and Roll
The Road to Awesome SharePoint Adoption in Your Organization SPS Sacramento
Industry Watch Results
A failure of senior management to
endorse and enforce SharePoint
was the biggest reason for lack of
success, followed by inadequate
user training and a general lack of
planning.
Nearly two-thirds of SharePoint
installations are somewhat stalled
in their adoption and progress.
“Adoption”
The act of taking something on
as your own. Adoption usually
refers to the legal process of
becoming a non-biological
parent, but it also refers to the
act of embracing ideas, habits,
supporting great panda or
taking home free kittens.
To give power to; to
promote the self-
actualization or
influence of; helping
someone feel strong,
unstoppable, in control
of their destiny.
“Empower”
@heddanewman contentpanda.com
DiscoverSharepoint.com
Is the Fast Track Program - http://fasttrack.office.com/
Adoption Campaigns
Vision
Objectives/Goals
Executive Sponsors
Champions
Theme
Communication Vehicles
Roll Out
Gamification
Metrics
@heddanewman contentpanda.com
Outline Your Vision
It’s All About Value
Why SharePoint?
What is your vision?
Get Sponsored
“Before you roll out SharePoint…”
@heddanewman contentpanda.com
Executive Support
“Use Case” Driven
Look to the Business
Sales and Marketing
R&D, Production and
Operations
Finance and Accounting
Information Technology
HR and Internal
Communications
Legal & Compliance
Release
Functionality
in Phases
Exposed Active Directory data
in SharePoint search
Slight user interface
customization to out of box
search
Executive communication to
entire org
Case Study: Business Use Case
Focused
Results: Company wide
adoption of SharePoint
Champions Rock
Your Project
Top down and bottom up –
gotta have both
The most excited
The biggest critic
@heddanewman contentpanda.com
Bill of materials
Executive
announcements
Who is your target
audience
Develop Your
communication plan
@heddanewman contentpanda.com
What’s in your
Training Toolbox?
Look to Training
Partners
@heddanewman contentpanda.com
Expert Opinions &
Guidance
There is great information out
in the world that exists through
sites like IT Unity.com and
Microsoft MVP or influencers
websites. They have been
working on user adoption a
long time and their best
practices are excellent.
@heddanewman contentpanda.com
Documentation
FAQ or How-to portal
complete with guides and
videos
Checklists
Knowledge Base
Books
@heddanewman contentpanda.com
Implement a
Support Plan
Video Services
Training & Support - Now
Make it fun (buck the
company culture)
Use an online scavenger hunt
as a fun way to encourage
usage
Provide recognition for
content contribution or
usage
Scale & parameters are key
Gamification
@heddanewman contentpanda.com
Measure Success
and Expand
Broaden Engagement
Create Surveys
Listen to Issues and Pivot on
Them
@heddanewman contentpanda.com
The ultimate training, support
and user adoption app
Schedule a demo todaywww.contentpanda.com
Q&A
Thank you for your time!
Heather Newman
CMO, Content Panda
Heather.newman@contentpanda.com
206.234.4337 @heddanewman
Resources
Fast Track (the old DiscoverSharePoint.com): http://fasttrack.office.com/drive-adoption
AIIM Industry Watch Feb 2015: http://info.aiim.org/digital-landfill/sharepoint-lover-partner-
skeptic-20-data-points-you-need-to-know
Microsoft Empower Video:
http://www.microsoft.com/enus/empowering/#~pdJgC8ImFyMcQZ
Combined Knowledge: http://www.combined-knowledge.com/
Two Great Yammer Communities: Https://yammer.com/itpronetwork &
Https://yammer.com/spyam
Heather’s Marketing Blog: www.creativemaven.com

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The Road to Awesome SharePoint Adoption in Your Organization SPS Sacramento

  • 1. Presented by: Heather Newman CMO Content Panda The Road to Awesome SharePoint Adoption in Your Organization
  • 4. Tweet this Talk @heddanewman @contentpanda @SPSNashville#SPSNashville@heddanewman
  • 5. IT Unity Women in Tech Community Calling all women in technology to share your stores and be heard on our community site. Easy to sign up all you need to do is write and submit. http://www.itunity.com/community/women-in-technology
  • 6. ImproveIT! Book - Essays on SharePoint Analytics & Adoption The paperback and Kindle editions are available on Amazon. The free eBook is available here: http://www.improveit.how
  • 7. WWF is the primary international conservation organization protecting pandas and their habitat. It is estimated that 1,600 pandas remain in the wild. Drawing: Adopt a Giant Panda through the World Wildlife Fund We love helping our attendees and fans adopt giant pandas from the WWF. If you would like to hear more about WIT, write WIT on the back of your card.
  • 10. Industry Watch Results A failure of senior management to endorse and enforce SharePoint was the biggest reason for lack of success, followed by inadequate user training and a general lack of planning. Nearly two-thirds of SharePoint installations are somewhat stalled in their adoption and progress.
  • 11. “Adoption” The act of taking something on as your own. Adoption usually refers to the legal process of becoming a non-biological parent, but it also refers to the act of embracing ideas, habits, supporting great panda or taking home free kittens.
  • 12. To give power to; to promote the self- actualization or influence of; helping someone feel strong, unstoppable, in control of their destiny. “Empower”
  • 13. @heddanewman contentpanda.com DiscoverSharepoint.com Is the Fast Track Program - http://fasttrack.office.com/
  • 14. Adoption Campaigns Vision Objectives/Goals Executive Sponsors Champions Theme Communication Vehicles Roll Out Gamification Metrics @heddanewman contentpanda.com
  • 15. Outline Your Vision It’s All About Value Why SharePoint? What is your vision?
  • 16. Get Sponsored “Before you roll out SharePoint…” @heddanewman contentpanda.com Executive Support
  • 17. “Use Case” Driven Look to the Business Sales and Marketing R&D, Production and Operations Finance and Accounting Information Technology HR and Internal Communications Legal & Compliance
  • 18. Release Functionality in Phases Exposed Active Directory data in SharePoint search Slight user interface customization to out of box search Executive communication to entire org Case Study: Business Use Case Focused Results: Company wide adoption of SharePoint
  • 19. Champions Rock Your Project Top down and bottom up – gotta have both The most excited The biggest critic @heddanewman contentpanda.com
  • 20. Bill of materials Executive announcements Who is your target audience Develop Your communication plan @heddanewman contentpanda.com
  • 23. Expert Opinions & Guidance There is great information out in the world that exists through sites like IT Unity.com and Microsoft MVP or influencers websites. They have been working on user adoption a long time and their best practices are excellent. @heddanewman contentpanda.com
  • 24. Documentation FAQ or How-to portal complete with guides and videos Checklists Knowledge Base Books @heddanewman contentpanda.com
  • 26. Video Services Training & Support - Now
  • 27. Make it fun (buck the company culture) Use an online scavenger hunt as a fun way to encourage usage Provide recognition for content contribution or usage Scale & parameters are key Gamification @heddanewman contentpanda.com
  • 28. Measure Success and Expand Broaden Engagement Create Surveys Listen to Issues and Pivot on Them @heddanewman contentpanda.com
  • 29. The ultimate training, support and user adoption app Schedule a demo todaywww.contentpanda.com
  • 30. Q&A
  • 31. Thank you for your time! Heather Newman CMO, Content Panda [email protected] 206.234.4337 @heddanewman
  • 32. Resources Fast Track (the old DiscoverSharePoint.com): http://fasttrack.office.com/drive-adoption AIIM Industry Watch Feb 2015: http://info.aiim.org/digital-landfill/sharepoint-lover-partner- skeptic-20-data-points-you-need-to-know Microsoft Empower Video: http://www.microsoft.com/enus/empowering/#~pdJgC8ImFyMcQZ Combined Knowledge: http://www.combined-knowledge.com/ Two Great Yammer Communities: Https://yammer.com/itpronetwork & Https://yammer.com/spyam Heather’s Marketing Blog: www.creativemaven.com