This document provides tips and sample answers for common interview questions for a desktop support role. It addresses questions like "Tell me about yourself", "What are your biggest strengths?", "What have you learned from mistakes?", "Why did you leave your last job?", "What is your greatest weakness?", and "What have you done to improve your knowledge?". For each question, it offers steps to formulate an answer and provides examples of effective responses that highlight qualifications and lessons learned. The document aims to help candidates prepare compelling answers that make them stand out to interviewers.